Working with Gemma N was an absolute pleasure from start to finish. Her knowledge, professionalism, and attention to detail really set the bar high. She patiently guided me through the entire process, answering all of my questions and keeping me informed every step of the way. Her friendly approach made what can be a stressful process feel smooth and manageable. After every single email that Gemma would send me, I would immediately call her to discuss everything she had already written to me and she would always answer the call and never refer back to the email she had sent. It got to the point where Gemma would just answer the call on the first ring because she knew I would be calling for an after email follow up chat. During stressful hurdles, Gemma constantly reminded me of the end goal and encouraged me to see the light at the end of the tunnel. I would highly recommend Gemma to anyone in need of a reliable and trustworthy conveyancing service, she was just fabulous.