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Pictons Solicitors LLP

4.9 | 29 Reviews 29 Reviews | Avoidance Powers
121 Total Company Reviews info icon Avoidance Powers | info icon 121 Total Company Reviews Avoidance Powers | info icon 121 Total Company Reviews

5th Floor Hampton By Hilton, 42-50 Kimpton Road, Luton, Bedfordshire, LU2 0FP

Accepting new clients

5th Floor Hampton By Hilton, 42-50 Kimpton Road, Luton, Bedfordshire, LU2 0FP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 564475

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Pictons Solicitors LLP |

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Pictons Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Pictons Solicitors LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Pictons Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Pictons Solicitors LLP

Description

Since Pictons was set up in 1967 we’ve grown to become one of the top law firms in Herts Beds and Bucks. Over the past five decades we’ve established a great reputation as not only one of the best law firms to deal with, we have also ensured that our very personal and sensitive approach to doing business has meant that our clients feel cared for and confident that they can trust us to achieve the outcomes they want.

Rankings by area of expertise

The rankings below show the areas of expertise that Pictons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pictons Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pictons Solicitors LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Pictons Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Pictons Solicitors LLP

Description

Since Pictons was set up in 1967 we’ve grown to become one of the top law firms in Herts Beds and Bucks. Over the past five decades we’ve established a great reputation as not only one of the best law firms to deal with, we have also ensured that our very personal and sensitive approach to doing business has meant that our clients feel cared for and confident that they can trust us to achieve the outcomes they want.

Rankings by area of expertise

The rankings below show the areas of expertise that Pictons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pictons Solicitors LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

5th Floor Hampton By Hilton, 42-50 Kimpton Road, Luton, Bedfordshire, LU2 0FP

Reviews

4.9 /5 29 Reviews
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Rating

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Clients say

What clients say about Pictons Solicitors LLP

Clients praise the firm for strong family law, conveyancing, probate, wills and TOLATA expertise, with clear, thorough legal knowledge and effective problem‑solving. Reviews highlight efficient, organised case management, timely communication and positive outcomes even in complex or time‑sensitive matters. Valued soft skills include empathy, patience, reassurance, professionalism, approachability and genuine dedication; clients feel supported, safe and well guided through stressful, emotional or unfamiliar processes.

professionalism
clear communication
very knowledgeable
empathetic support
efficient service
responsive team
well organised
patient guidance
thoroughness
excellent turnaround

ReviewSolicitors Review List

Profile image of Sabrina Maguire

Sabrina Maguire

Verified
Wills, Trusts & Probate

Wills & POA with Emilia

I have used Emilia twice for various Wills and POA issues and both times I have found Emilia extremely professional, polite and delivered all advise and instructions in a very clear and concise manner, especially when it came to my elderly parents. I would highly recommend Emilia and Pictons Solicitors.

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this review

A representative from Pictons Solicitors LLP responded to this review

Thank you, Sabrina, for leaving such wonderful feedback regarding your experience with Emilia and our firm. Be assured, she will be sent your feedback. We appreciate our returning clients and hope to continue delivering services to you in the future. Best wishes!

0
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Mrs Julie Machray

Verified

Positive Experience

Process of Probate made bearable by the professional help of the Solicitor. Questions via email or contact via telephone always dealt with promptly. Final conclusion wrapped up faster than I had expected.

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this review

1
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Keir

Verified

Last Will and Testament

As a British ex-pat living in Thailand, I thought that making a will wouldn't be easy to accomplish. I found it wasn't that difficult because the process was made a lot simpler with the help I received from Emilia Mehra who guided me through the process in a professional, sensitive and empathetic manner. Emilia and Matt answered my emails promptly and provided me with valuable information and advice as and when it was required. I was very pleased with the end product, so I can therefore highly recommend Pictons to handle legal requirements successfully and in a satisfactory manner. I had used Pictons before satisfactorily on two occasions.

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this review

A representative from Pictons Solicitors LLP responded to this review

Thank you for your wonderful review. We are delighted to know that your experience with Emilia and Matt has left such a positive impact, and that you were pleased with your service, especially given the complications of being abroad. We will be sure to pass over your kind words to them both. We hope you will consider Pictons again in the future.

1
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Barry and Angela Kelly

Verified

Excellent Service from Emilia

Emilia was both friendly and professional, and very patiently explained all the aspects of our wills for which we needed clarification. She answered all our emails very promptly, which was a great help and very reassuring. Highly recommended !

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A representative from Pictons Solicitors LLP responded to this review

Hi Barry and Angela! Thank you both for such wonderful feed back, Emilia will be thrilled to know you had such a positive experience with incredible communication. We hope you will consider Pictons again in the future. All the best.

1
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Steve

Wills, Trusts & Probate

Professional, polite , friendly

Explained everything needed in a manner that I understood, superb service Thank you.

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A representative from Pictons Solicitors LLP responded to this review

Thank you for your review, Steve! We are pleased to know you got the service you were looking for and you are happy with the communication you received from our team. We hope you will consider Pictons again in the future. We wish you all the best.

1
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Other Reviews

Profile image of Alison Page

Alison Page

Alison

I recently had a new Will prepared by Sarah Crook and was very pleased with the service. Sarah was professional, approachable and made the whole process clear and straightforward. I’ve known her for a couple of years through local networking, which made it an easy choice to work with her. I’d happily recommend Sarah and the team at Pictons.

A representative from Pictons Solicitors LLP responded to this review

Hi Alison, Thank you for taking the time to leave such wonderful feedback regarding your experience with Sarah. We will be sure to extend the message to her. We hope your positive experience would lead you to consider Pictons again in the future. Best Wishes, Pictons Solicitors LLP

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karen

karen

Emilia from the Tring office was very helpful and supported my dad with his estate planing.

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A representative from Pictons Solicitors LLP responded to this review

Thank you for your lovely feedback, Karen. We will pass on your message to Emilia and hope to hear from you again in the future!

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JAMES

Wills, Trusts & Probate

JAMES

Over many years I have used Pictons for a variety of services. This was the first time I have had to deal with Wills and Probate and they came up to their usual first class and informative service. I would not want to go elsewhere when needing a Solicitor.

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Reviews

4.9 /5 121 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pictons Solicitors LLP

Clients praise the firm for strong family law, conveyancing, probate, wills and TOLATA expertise, with clear, thorough legal knowledge and effective problem‑solving. Reviews highlight efficient, organised case management, timely communication and positive outcomes even in complex or time‑sensitive matters. Valued soft skills include empathy, patience, reassurance, professionalism, approachability and genuine dedication; clients feel supported, safe and well guided through stressful, emotional or unfamiliar processes.

professionalism
clear communication
very knowledgeable
empathetic support
efficient service
responsive team
well organised
patient guidance
thoroughness
excellent turnaround

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Excellent service

Roxana supported me during my complex divorce with high professionalism and empathy. Divorce can be incredibly traumatic, navigating not just the legal and financial but also an array of emotions. Anyone who needs to seek legal help but who feels stuck, frozen or fearful I would highly recommend Roxana; she makes you feel safe and supported as well as clearly being very knowledgeable and experienced in family law.

Legal experts tagged in
this review

A representative from Pictons Solicitors LLP responded to this review

Thank you for sharing your experience. Hearing that you felt supported and safe is an amazing reflection of the service Pictons aims to provide. Navigating complex divorces requires both legal expertise and deep empathy, and we are incredibly pleased to know that Roxana could guide you through it. Wishing you the best moving forward and we hope that you will consider Pictons again in the future for your legal services. Best Wishes, Pictons Solicitors LLP

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anonymous

Exceptional – Highly Recommended. Trusted Legal Expertise with Great Results

When I found myself in an incredibly difficult and confusing situation of my daughter relocated without my consent to North Ireland (different jurisdiction)—I felt lost and overwhelmed. I did not know what steps to take or how to face what seemed like an impossible challenge. From the very beginning, Roxana stepped in with strength, clarity, and compassion. Her dedication to my case went far beyond professionalism. She handled everything with such care and determination, as if it were her own personal battle. That level of commitment gave me hope when I needed it most. Roxana guided me through every stage of the process with patience and confidence, and because of her efforts, I was able to achieve something that once felt out of reach—being reunited with my daughter. It is not an exaggeration to say that her support changed my life. The way she fought for my case, believed in me, and stayed fully involved from day one is something I will never forget. At times, it truly felt like she were sent into my life at exactly the moment I needed help the most. Thank you not only for her legal expertise but also for her kindness, understanding, and unwavering support. Roxana have made a lasting difference in both my life and my daughter’s life, and for that, I will always be grateful. Today I have custody of my daughter, and looking back on all these months of the process, I wouldn't have been able to do it without Roxana.

Legal experts tagged in
this review

A representative from Pictons Solicitors LLP responded to this review

Thank you so much for taking the time to share such a heartfelt review. We truly appreciate your kind words and are honoured that you entrusted us with such an important and sensitive matter. We are delighted to hear about the positive outcome in your case and, most importantly, that you have been reunited with your daughter. Achieving this result in what was clearly a complex and emotionally challenging situation means a great deal to our team. Roxana will be especially touched by your comments. She is deeply committed to supporting her clients not only with clear legal guidance, but also with compassion and understanding during what can be very difficult times. Your recognition of her dedication reflects exactly the level of care we strive to provide. Thank you again for your trust in our firm. We wish you and your daughter all the very best for the future. Best Wishes, Pictons Solicitors LLP

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Aurel Racaru

Verified

TOLATA case

Very professional and helpful assistance provided by Roxana Bacauanu from Pictons who helped me obtain a favorable outcome in the TOLATA case and as a result of which I was able to move back into my home.I appreciate the communication, advice and involvement in resolving the case I highly recommend Pictons services especially those in TOLATA and family disputes

Legal experts tagged in
this review

A representative from Pictons Solicitors LLP responded to this review

Hi Aurel, Thank you for the wonderful feedback regarding your experience with Roxana. We are delighted to hear you were happy with the service and received the outcome you desired. We hope you will consider Pictons in the future, should you need our services again. Best Wishes, Pictons Solicitors LLP

0
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Profile image of Sabrina Maguire

Sabrina Maguire

Verified
Wills, Trusts & Probate

Wills & POA with Emilia

I have used Emilia twice for various Wills and POA issues and both times I have found Emilia extremely professional, polite and delivered all advise and instructions in a very clear and concise manner, especially when it came to my elderly parents. I would highly recommend Emilia and Pictons Solicitors.

Legal experts tagged in
this review

A representative from Pictons Solicitors LLP responded to this review

Thank you, Sabrina, for leaving such wonderful feedback regarding your experience with Emilia and our firm. Be assured, she will be sent your feedback. We appreciate our returning clients and hope to continue delivering services to you in the future. Best wishes!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mrs Julie Machray

Mrs Julie Machray

Verified

Positive Experience

Process of Probate made bearable by the professional help of the Solicitor. Questions via email or contact via telephone always dealt with promptly. Final conclusion wrapped up faster than I had expected.

Legal experts tagged in
this review

1
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Other Reviews

Profile image of kalyani mishra

kalyani mishra

kalyani

I have just sold and purchased a property. Pictons did all the conveyancing and legal requirements for me. I found Sarah and Samera very efficient and patient with me. I would highly recommend Pictons, I was extremely pleased with the service I received.

A representative from Pictons Solicitors LLP responded to this review

Hi Kalyani, Thank you so much for taking the time to leave this wonderful review! We are thrilled to hear about your positive experience with our conveyancing team. Selling and buying a property at the same time can be incredibly stressful, so we are glad that Sarah and Samera could provide the efficient and patient support you needed to make the process smoother. Your high recommendation means a great deal to us. Congratulations on your new home, and we wish you all the very best. Best Wishes, Pictons Solicitors LLP

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Profile image of Sarah Hicks

Sarah Hicks

Sarah

Bleu & Grace kept me fully informed at all times & we’re so helpful at this difficult time. I have recommended them to a few friends who need state planning assistance

A representative from Pictons Solicitors LLP responded to this review

Hi Sarah, Thank you so much for your kind review. We know estate planning can be challenging during difficult times. We are glad to hear that Bleu and Grace provided you with clear communication and peace of mind when you needed it most. Thank you for putting your intrust in our team and your recommendations to your friends. Please reach out if you ever need further assistance at Pictons. Warm regards, Pictons Solicitors LLP

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Profile image of Gillian Bush

Gillian Bush

Gillian

Melanie Lawrence and her team handled the conveyancing for the recent sale of my property. Everything was very smooth, professional and proceeded without any issues. The team were very helpful and reacted quickly to emails. A special thanks to Laila for her help.

A representative from Pictons Solicitors LLP responded to this review

Hi Gillian, Thank you so much for your positive feedback. We are thrilled to hear that your property sale went smoothly and professionally! Our team always strives to respond quickly and provide helpful support throughout the conveyancing process. We will be sure to pass along your thanks to Melanie and her team. Congratulations on your property sale, and we wish you all the best for the future. Warm regards, Pictons Solicitors LLP

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iain metcalfe

iain

Mel and her team of Aoife, Tia and Laila, at Pictons, handled the entire legal side of our house move. They worked efficiently and effectively to complete our sale and purchase, the entire thing done and dusted within four months. A nice quick process. And it wasn’t without its issues, Mel flagged up some interesting legal points, and bottomed them out to our satisfaction. Thank you Mel. We were kept well informed of things as they went along, document by document. The last time we bought a house was over 40 years ago, and it’s a lot more involved now. More rules and regulations, and of course it’s mostly done online. All of this was carefully explained to us, and we were guided through, step by step. They are without doubt, a knowledgeable and hard-working team.

A representative from Pictons Solicitors LLP responded to this review

Hi Iain, Congratulations on your new home! Thank you so much for taking the time to leave this wonderful review. We are absolutely delighted that Melanie, Aoife, Tia, and Laila could make your house move such a smooth and efficient experience. We will pass along your kind words to the team and we hope you consider Pictons again in the future, should you ever need our services again. Best Wishes, Pictons Solicitors LLP

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Profile image of Mia Brinklow

Mia Brinklow

Mia

As a first-time buyer, I genuinely couldn’t have asked for a better experience. Naturally, I was nervous at the beginning, but Melanie’s team made the entire process feel manageable, positive, and well organised, while keeping me informed every step of the way. The property itself was a probate property, and the sellers’ solicitors were often difficult to deal with, which created a number of challenges throughout the transaction. Despite this, the team handled everything calmly, professionally, and efficiently from start to finish. Melanie was incredibly reassuring throughout the purchase. I always felt my transaction was in very safe hands, and her expertise was truly invaluable. Aoife’s excellent communication and genuine dedication made a huge difference and gave me real confidence throughout the process. I’d also like to highly commend Tia, who handled everything promptly and professionally at all times. Laila was equally attentive, and always willing to help whenever needed towards the end of the process. Thanks to everyone at Pictons!

A representative from Pictons Solicitors LLP responded to this review

Hi Mia! Thank you so much for taking the time to share your experience with us. We know how overwhelming buying your first home can be, especially when dealing with the added complexities of a probate property and challenging third parties. It is incredibly rewarding to hear that Melanie, Aoife, Tia, and Laila were able to guide you through calmly and professionally, keeping you reassured every step of the way. We will pass the lovely feedback you left along to them. Your thoughtful words mean the world to our team, and we are absolutely thrilled that we could help you navigate this milestone with confidence. Congratulations on your new home! We wish you all the very best for the future. Best Wishes, Pictons Solicitors LLP

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