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Goddard Dunbar & Associates Ltd

4.4 | 26 Reviews 26 Reviews | Commercial Property
706 Total Company Reviews info icon Commercial Property | info icon 706 Total Company Reviews Commercial Property | info icon 706 Total Company Reviews

Lincoln Chambers, 34 - 36 Hightown, Crewe, Cheshire, CW1 3BS

Accepting new clients

Lincoln Chambers, 34 - 36 Hightown, Crewe, Cheshire, CW1 3BS

Regulated by:

The Council for Licensed Conveyancers

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Goddard Dunbar & Associates Ltd |

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Goddard Dunbar & Associates Ltd Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
85%
Success
Rate
85%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Description

We are a specialist law firm who are passionate about the law and putting our clients first. Our Solicitors and Legal Personnel have vast experience because they have helped thousands of happy clients who were recommended to us by Estate Agents, Financial Advisers, Accountants and importantly – Friends and Family of current clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Goddard Dunbar & Associates Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Goddard Dunbar & Associates Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Description

We are a specialist law firm who are passionate about the law and putting our clients first. Our Solicitors and Legal Personnel have vast experience because they have helped thousands of happy clients who were recommended to us by Estate Agents, Financial Advisers, Accountants and importantly – Friends and Family of current clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Goddard Dunbar & Associates Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Goddard Dunbar & Associates Ltd

Meet the team of Goddard Dunbar & Associates Ltd

Contact & Locations - Goddard Dunbar & Associates Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–14:00
Saturday (Closed)
Sunday (Closed)

Lincoln Chambers, 34 - 36 Hightown, Crewe, Cheshire, CW1 3BS

Reviews

4.4 /5 26 Reviews
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Clients say

What clients say about Goddard Dunbar & Associates Ltd

The firm specialises in conveyancing, wills, trusts, probate and residential property transactions, demonstrating strong legal knowledge and efficient handling. Clients praise clear, jargon‑free explanations, attention to detail, swift turnaround and good value. Valued soft skills include professionalism, approachability, friendly and compassionate communication, responsiveness, patience and proactive guidance that makes stressful matters feel straightforward and well supported.

professional staff
clear communication
friendly team
rapid responses
efficient process
reasonable fees
stress‑free experience
approachable solicitors
thorough guidance
helpful updates

ReviewSolicitors Review List

Profile image of Barry Foxall

Barry Foxall

Verified
Housing & Property

Sale and purchase of properties

What an excellent service these people provide, i dealt mostly with a young Lady named Elisha, she took all my concerns and worries and turn them all into positives, she was so knowledgeable of the multi process of selling and purchasing, she answered every question i had ( which were many ) with total professionalism and understanding, cant speak highly enough of her and her colleagues, if you are looking for a solicitor, look no further than Goddard and Dunbar

Solicitors tagged in
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A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you for your 5 star review! Your kind words will be passed on to Elisha & the team.😊

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Megan & Tommy

Verified
Housing & Property

10/10 service from Carole!

We had Carole as our solicitor and we managed to complete in 9 weeks from offer accepted, Carole was so helpful throughout the process and kept us in the loop with any important updates, she made what we thought was going to be an awful stressful experience, the complete opposite. Thank you so much !!

Solicitors tagged in
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Reply by profile image of Casey Pontin

Casey Pontin

Thank you both for your detailed review! Your kind words will be passed on to Carole and the team 😊.

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Andrew

Verified
Housing & Property

8 Poolfields Court Sale

Professional albeit a little slow at times but that could have been the purchaser's solicitor.

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A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you Andrew, for your review!

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Laura mountford

Verified
Housing & Property

Excellent service!

All the members of staff I have dealt with, especially Sam and Nicola have been outstanding; efficient, polite, professional and had great communication. Best Conveyancers I have used ( excellent fee as well). Would always recommend and use their services again. Many thanks

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A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you Laura, for your 5 star review! It is truly appreciated.

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Profile image of Kerri-Ann Hargreaves

Kerri-Ann Hargreaves

Housing & Property

Impeccable service

From initial enquiry to the last exchange of dialogue, Charlotte and her team were helpful, supportive, understanding and on point. Charlotte guided us through the purchase and sale with impeccable attention to detail. The whole team responded promptly to enquiries and always made me feel prioritised, which was very much appreciated as we navigated the process. Thank you for your efforts. Highly recommend.

Solicitors tagged in
this review

Reply by profile image of Casey Pontin

Casey Pontin

Thank you for your lovely review. Charlotte and the team really appreciate your kind words, and we're so glad you felt supported throughout the process. Wishing you all the best in your new home!

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Other Reviews

Profile image of Dave Hindmarsh

Dave Hindmarsh

Housing & Property

Dave

I've used Goddard Dunbar 3 times now for Conveyancing needs and no issues each time. A friendly, helpful, prompt team. Highly recommended!

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, Dave, for your 5 star review. It is truly appreciated.

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Profile image of Margaret Seaton

Margaret Seaton

Margaret

Utterly inexcusably poor experience with the Goddard Dunbar conveyancing team. My chain-free purchase took 5 months due to 2 commonplace enquiries that were dragged out for weeks on end, of which I was then asked to chase myself. They sat and waited 33 days for an email from the other side, and thought this was acceptable. You'd think some sort of protocol would be in place when they are not getting the response they need, in order to do the best for their client - clearly not. My seller almost pulled out due to the delays. No attempt at all was made to move things along despite knowing the inconvenience of my situation. A proactive approach and actively listening to clients' concerns should be standard customer service. Requests to be contacted were ignored. Requests for estimated completion dates, ignored. The only thing that was consistent was the out of office emails. No attempt at reassurance or an apology for the delays was given by anyone throughout. I was told they "cannot see where an apology is due" - unbelievable. Things started to progress when I made a formal complaint but after an in-house "investigation", all I got was a long winded email from the complaints director in defense of the company which I had no time to read as I was too busy trying to sort the issues that I was paying them to deal with. Chasing estate agents, vendors solicitors, drainage specialists, even the mortgage lender. I can see similar reviews from 2 years ago - this standard of "service" should not be the norm. I was asked to send my deposit at 16:40, following which the solicitor went straight onto annual leave without bothering to confirm the transaction or being on hand to help with any potential problems. An incredibly stressful time was made worse by Goddard Dunbar. Needless to say I do not recommend. And I have no interest in contacting the Ombudsman, it won't get me into my property any faster.

Thank you for your comments which are always welcome. Due to Data Protection Regulations and Client Confidentiality, we are limited as to what we can say in response to this review. However, a thorough internal investigation into your complaint was undertaken and your complaint was not upheld. We informed you that your complaint could be escalated to the Legal Ombudsman as this is the correct procedure for an independent review of the matter, which we would welcome in order to confirm our findings. You have decided not to escalate your complaint to the Ombudsman, which of course is your choice, but we stand by our investigation findings and we are sorry that our service did not meet your expectations.

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Profile image of Kirstin Hutton

Kirstin Hutton

Kirstin

This is our second time using Goddard Dunbar in 2025 ... and yet again another fantastic experience. Very professional and quick at responding to email's. Thanks for making the selling process so easy!

Thank you Kirstin for your 5 star review, it is truly appreciated!

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Rick SKILTON

Housing & Property

Rick

Supported us throughout the purchase of our premises. Communication very clear in our basic format for us being new. Swift in the approach. Always were available to support and guide us. All the team we dealt with knowledge second to none. Competitive and overall painless experience at what can be a stressful time.

Thank you, Rick, for your wonderful 5 star review. We truly appreciate it!

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Profile image of Steve Pilling

Steve Pilling

Steve

Sounds harsh.. but considering the amounts we paid for professional services... we were left with terrible experience... We paid for Solicitors and ended up dealing with associate... we had meetings and not once was a qualified solicitor present.. We were informed or uninformed wrongly and we were left £250 plus vat out of pocket... for an appearance fee... be careful as these solicitors should be protecting us and looking out for us but our feeling is they more concerned about lining there pockets. We questioned the appearance fee as we Were NOT informed and they said its standard practice... however thus is not true... be careful and my advice is ... your paying for a solicitor not a Associate who wasn't very good in our opinion and couldn't answer basics We been asked pay another 250 plus vat for appearance fee at auction... even if it don't sell.. its morally wrong... as they are there on other auction lots... Be safe STAY AWAY

Despite Mr Pillings comments, Goddard Dunbar are still instructed to act on his behalf in this matter. Whilst dealing with this matter Mr Pilling raised a complaint which was thoroughly investigated and as a result his complaint was not upheld. Mr Pilling was not satisfied with this outcome and he has therefore been directed by Goddard Dunbar to the Legal Ombudsman. Mr Pilling has escalated his complaint to the Legal Ombudsman which will be investigated by them. Goddard Dunbar will report the Legal Ombudsman’s findings when they become available and comment accordingly.

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Reviews

4.8 /5 706 Reviews
Filter your results
Star rating
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Clients say

What clients say about Goddard Dunbar & Associates Ltd

The firm specialises in conveyancing, wills, trusts, probate and residential property transactions, demonstrating strong legal knowledge and efficient handling. Clients praise clear, jargon‑free explanations, attention to detail, swift turnaround and good value. Valued soft skills include professionalism, approachability, friendly and compassionate communication, responsiveness, patience and proactive guidance that makes stressful matters feel straightforward and well supported.

professional staff
clear communication
friendly team
rapid responses
efficient process
reasonable fees
stress‑free experience
approachable solicitors
thorough guidance
helpful updates

ReviewSolicitors Review List

Profile image of Kath Evans

Kath Evans

Verified

101Manor road sandbach

Very good at doing the job in hand very professional

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Joe & Katherine Hawkins

Verified
Housing & Property

6 star experience

Brilliant experience received for the sale and purchase of our new home. Charlotte was super efficient, quick to respond and dealt with any queries in a timely manner. Charlotte made the whole experience no-stress for us. Would definitely recommend and use again in the future!!

Legal experts tagged in
this review

Reply by profile image of Casey Pontin

Casey Pontin

Thank you both for the feedback. We have passed your lovely message onto Charlotte.

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Profile image of John Richards

John Richards

Verified
Wills, Trusts & Probate

Probate, Power of Attorney

From day one of my involvement with GDA, all staff have been efficient, friendly and explained in every detail in simple terms for an 88 year old to understand.

Solicitors tagged in
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Reply by profile image of Casey Pontin

Casey Pontin

Thank you John for the feedback, we are so glad we could be of use to you.

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Andy h

Verified

Great

Excellent service from Stephanie. 1st class service

Legal experts tagged in
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Reply by profile image of Casey Pontin

Casey Pontin

Your lovely feedback has been passed on - thank you!

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Janet Hill

Professional & friendly service

My husband and I recently used Goddard Dunbar and were very pleased with the service. Charles Taylor dealt with our requirements whom was most professional and approachable and took time to explain everything clearly. We would highly recommend using these solicitors.

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A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, Janet, for your 5 star review. It is truly appreciated.

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Other Reviews

Profile image of Dave Hindmarsh

Dave Hindmarsh

Housing & Property

Dave

I've used Goddard Dunbar 3 times now for Conveyancing needs and no issues each time. A friendly, helpful, prompt team. Highly recommended!

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, Dave, for your 5 star review. It is truly appreciated.

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Profile image of Stephen Phillips

Stephen Phillips

Housing & Property

Stephen

Sold a flat because of a Executor job i was given, Goddard Dunbar did the selling side, within 4 months it was all completed. So decided to use them again for the purchase of my own house.

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, Stephen, for your 5 star review. It is truly appreciated.

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Profile image of Joe

Joe

Housing & Property

Joe

We used Goddard Dunbar for the purchase of our first home and had a really good experience. The turnaround was much quicker than we expected, and everything was dealt with efficiently from start to finish. They kept us updated throughout the process and were always happy to answer any questions we had. A big thank you to everyone involved. We'd happily recommend Goddard Dunbar to anyone looking for a conveyancing solicitor.

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you for your 5 star review! We are very grateful for your kind words.

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Profile image of Laura Wainwright

Laura Wainwright

Laura

Goddard Dunbar made the whole experience easy and simple. They broke down the step and things I needed to complete in a jargon free way. They replied to emailed Very quickly and responded to phones in a timely manner. The lady’s that I communicated with were amazing. Would not hesitate to use them again.

Thank you Laura, for your 5 star review! We are very grateful for your kind words.

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Profile image of Cherry Byrne

Cherry Byrne

Cherry

Very good local law firm and easy to communicate. Have used them twice now. The staff are very friendly and helpful.

Reply by profile image of Casey Pontin

Casey Pontin

Thank you Cherry for your lovely review. We hope to work with you more in the future!

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