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Goddard Dunbar & Associates Ltd

4.4 | 27 Reviews 27 Reviews | Business Rates Relief
752 Total Company Reviews info icon Business Rates Relief | info icon 752 Total Company Reviews Business Rates Relief | info icon 752 Total Company Reviews

Lincoln Chambers, 34 - 36 Hightown, Crewe, Cheshire, CW1 3BS

Accepting new clients

Lincoln Chambers, 34 - 36 Hightown, Crewe, Cheshire, CW1 3BS

Regulated by:

The Council for Licensed Conveyancers

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Goddard Dunbar & Associates Ltd |

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Goddard Dunbar & Associates Ltd Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
Value for money: 87%
85%
Success
Rate
Satisfied with outcome: 85%
85%
Would
Recommend
Would recommend to friends and family: 85%
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Description

We are a specialist law firm who are passionate about the law and putting our clients first. Our Solicitors and Legal Personnel have vast experience because they have helped thousands of happy clients who were recommended to us by Estate Agents, Financial Advisers, Accountants and importantly – Friends and Family of current clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Goddard Dunbar & Associates Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Goddard Dunbar & Associates Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Description

We are a specialist law firm who are passionate about the law and putting our clients first. Our Solicitors and Legal Personnel have vast experience because they have helped thousands of happy clients who were recommended to us by Estate Agents, Financial Advisers, Accountants and importantly – Friends and Family of current clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Goddard Dunbar & Associates Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Carol Sandland

Carol Sandland

Carol

Absolutely fab service from Pip and would recommend to anyone

Profile image of Elizabeth Venables

Elizabeth Venables

Elizabeth

We were probably one of the earliest clients of the founder Jim Goddard some 25 ish years ago and we wouldn't go anywhere else. We always recommend Complete Wills and recently a family member has gone ahead with a single will and we are going to receive a £25 love2shop voucher

Legal experts tagged in
this review

Meet the team of Goddard Dunbar & Associates Ltd

Contact & Locations - Goddard Dunbar & Associates Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–14:00
Saturday (Closed)
Sunday (Closed)

Lincoln Chambers, 34 - 36 Hightown, Crewe, Cheshire, CW1 3BS

Reviews

4.4 /5 27 Reviews
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Clients say

What clients say about Goddard Dunbar & Associates Ltd

Client reviews consistently praise the firm for conveyancing and wider private client work, including property sales and purchases, first-time buyer support, wills, trusts, probate and powers of attorney. Clients value the team’s speed, efficiency and thoroughness, alongside clear guidance and practical expertise throughout often stressful processes. The firm is frequently described as professional, knowledgeable and well organised, with strong communication, prompt responses, regular updates and jargon-free explanations. Clients also highlight the team’s friendliness, approachability, patience and reassuring, caring manner, which helps them feel informed, supported and in safe hands.

Great communication
Quick responses
Friendly staff
Professional service
Clear updates
Efficient process
Helpful support
Knowledgeable team
Stress-free experience
Good value

ReviewSolicitors Review List

Profile image of Skevi

Skevi

Verified
Housing & Property

Selling my property

Georgia Ray and Samantha were both extremely helpful when selling my property and made a stressful process run smoothly. They answered my enquires promptly and were very professional. I really appreciated their guidance and support.

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this review

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you for your 5 star review! We are very grateful for your kind words.

0
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Profile image of Barry Foxall

Barry Foxall

Verified
Housing & Property

Sale and purchase of properties

What an excellent service these people provide, i dealt mostly with a young Lady named Elisha, she took all my concerns and worries and turn them all into positives, she was so knowledgeable of the multi process of selling and purchasing, she answered every question i had ( which were many ) with total professionalism and understanding, cant speak highly enough of her and her colleagues, if you are looking for a solicitor, look no further than Goddard and Dunbar

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A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you for your 5 star review! Your kind words will be passed on to Elisha & the team.😊

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Profile image of Megan & Tommy

Megan & Tommy

Verified
Housing & Property

10/10 service from Carole!

We had Carole as our solicitor and we managed to complete in 9 weeks from offer accepted, Carole was so helpful throughout the process and kept us in the loop with any important updates, she made what we thought was going to be an awful stressful experience, the complete opposite. Thank you so much !!

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Reply by profile image of Casey Pontin

Casey Pontin

Thank you both for your detailed review! Your kind words will be passed on to Carole and the team 😊.

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Profile image of Andrew

Andrew

Verified
Housing & Property

8 Poolfields Court Sale

Professional albeit a little slow at times but that could have been the purchaser's solicitor.

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A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you Andrew, for your review!

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Laura mountford

Verified
Housing & Property

Excellent service!

All the members of staff I have dealt with, especially Sam and Nicola have been outstanding; efficient, polite, professional and had great communication. Best Conveyancers I have used ( excellent fee as well). Would always recommend and use their services again. Many thanks

Solicitors tagged in
this review

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you Laura, for your 5 star review! It is truly appreciated.

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Other Reviews

Profile image of Dave Hindmarsh

Dave Hindmarsh

Housing & Property

Dave

I've used Goddard Dunbar 3 times now for Conveyancing needs and no issues each time. A friendly, helpful, prompt team. Highly recommended!

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, Dave, for your 5 star review. It is truly appreciated.

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Profile image of Margaret Seaton

Margaret Seaton

Housing & Property

Margaret

Utterly inexcusably poor experience with the Goddard Dunbar conveyancing team. My chain-free purchase took 5 months due to 2 commonplace enquiries that were dragged out for weeks on end, of which I was then asked to chase myself. They sat and waited 33 days for an email from the other side, and thought this was acceptable. You'd think some sort of protocol would be in place when they are not getting the response they need, in order to do the best for their client - clearly not. My seller almost pulled out due to the delays. No attempt at all was made to move things along despite knowing the inconvenience of my situation. A proactive approach and actively listening to clients' concerns should be standard customer service. Requests to be contacted were ignored. Requests for estimated completion dates, ignored. The only thing that was consistent was the out of office emails. No attempt at reassurance or an apology for the delays was given by anyone throughout. I was told they "cannot see where an apology is due" - unbelievable. Things started to progress when I made a formal complaint but after an in-house "investigation", all I got was a long winded email from the complaints director in defense of the company which I had no time to read as I was too busy trying to sort the issues that I was paying them to deal with. Chasing estate agents, vendors solicitors, drainage specialists, even the mortgage lender. I can see similar reviews from 2 years ago - this standard of "service" should not be the norm. I was asked to send my deposit at 16:40, following which the solicitor went straight onto annual leave without bothering to confirm the transaction or being on hand to help with any potential problems. An incredibly stressful time was made worse by Goddard Dunbar. Needless to say I do not recommend. And I have no interest in contacting the Ombudsman, it won't get me into my property any faster.

Thank you for your comments which are always welcome. Due to Data Protection Regulations and Client Confidentiality, we are limited as to what we can say in response to this review. However, a thorough internal investigation into your complaint was undertaken and your complaint was not upheld. We informed you that your complaint could be escalated to the Legal Ombudsman as this is the correct procedure for an independent review of the matter, which we would welcome in order to confirm our findings. You have decided not to escalate your complaint to the Ombudsman, which of course is your choice, but we stand by our investigation findings and we are sorry that our service did not meet your expectations.

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Profile image of Kirstin Hutton

Kirstin Hutton

Kirstin

This is our second time using Goddard Dunbar in 2025 ... and yet again another fantastic experience. Very professional and quick at responding to email's. Thanks for making the selling process so easy!

Thank you Kirstin for your 5 star review, it is truly appreciated!

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Rick SKILTON

Housing & Property

Rick

Supported us throughout the purchase of our premises. Communication very clear in our basic format for us being new. Swift in the approach. Always were available to support and guide us. All the team we dealt with knowledge second to none. Competitive and overall painless experience at what can be a stressful time.

Thank you, Rick, for your wonderful 5 star review. We truly appreciate it!

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Profile image of Steve Pilling

Steve Pilling

Steve

Sounds harsh.. but considering the amounts we paid for professional services... we were left with terrible experience... We paid for Solicitors and ended up dealing with associate... we had meetings and not once was a qualified solicitor present.. We were informed or uninformed wrongly and we were left £250 plus vat out of pocket... for an appearance fee... be careful as these solicitors should be protecting us and looking out for us but our feeling is they more concerned about lining there pockets. We questioned the appearance fee as we Were NOT informed and they said its standard practice... however thus is not true... be careful and my advice is ... your paying for a solicitor not a Associate who wasn't very good in our opinion and couldn't answer basics We been asked pay another 250 plus vat for appearance fee at auction... even if it don't sell.. its morally wrong... as they are there on other auction lots... Be safe STAY AWAY

Despite Mr Pillings comments, Goddard Dunbar are still instructed to act on his behalf in this matter. Whilst dealing with this matter Mr Pilling raised a complaint which was thoroughly investigated and as a result his complaint was not upheld. Mr Pilling was not satisfied with this outcome and he has therefore been directed by Goddard Dunbar to the Legal Ombudsman. Mr Pilling has escalated his complaint to the Legal Ombudsman which will be investigated by them. Goddard Dunbar will report the Legal Ombudsman’s findings when they become available and comment accordingly.

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Reviews

4.8 /5 752 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Goddard Dunbar & Associates Ltd

Client reviews consistently praise the firm for conveyancing and wider private client work, including property sales and purchases, first-time buyer support, wills, trusts, probate and powers of attorney. Clients value the team’s speed, efficiency and thoroughness, alongside clear guidance and practical expertise throughout often stressful processes. The firm is frequently described as professional, knowledgeable and well organised, with strong communication, prompt responses, regular updates and jargon-free explanations. Clients also highlight the team’s friendliness, approachability, patience and reassuring, caring manner, which helps them feel informed, supported and in safe hands.

Great communication
Quick responses
Friendly staff
Professional service
Clear updates
Efficient process
Helpful support
Knowledgeable team
Stress-free experience
Good value

ReviewSolicitors Review List

Profile image of Melvin Arnold

Melvin Arnold

Excellent service

Excellent service throughout .offering a friendy and efficient service. Giving us both an exceptional experience . Very please with Goddard Dumbar and staff.

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A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, Melvin, for your 5 star review. It is truly appreciated.

1
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Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Will Creation / Power of Attorney Advice

Easily accessible high street office, friendly & welcoming atmosphere, clearly knowledgeable, great value Power of Attorney. Highly Recommend!

Legal experts tagged in
this review

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, for your 5 star review. It is truly appreciated.

0
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Profile image of Skevi

Skevi

Verified
Housing & Property

Selling my property

Georgia Ray and Samantha were both extremely helpful when selling my property and made a stressful process run smoothly. They answered my enquires promptly and were very professional. I really appreciated their guidance and support.

Solicitors tagged in
this review

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you for your 5 star review! We are very grateful for your kind words.

0
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Profile image of M Shenton

M Shenton

Housing & Property

Seemless, communicative & professional

I recently hired Goddard Dunbar & Associates Ltd to sell my house, and I couldn't be more pleased with the experience. From start to finish, the team demonstrated exceptional professionalism, friendliness, and communication. Everything you could hope for when selling your home, really. They went above and beyond to keep me informed at every stage of the process. They were always responsive to my questions and concerns, making what can often be a stressful experience feel manageable and even enjoyable. They gave me expert guidance, and worked tirelessly to get the best possible outcome. Their friendly approach combined with their professionalism made the whole thing smooth and hassle-free. I would definitely recommend Goddard Dunbar & Associates Ltd to anyone looking to sell their property. If you want a team that truly cares about delivering results while making you feel valued, Carole, Deborah, and the whole team are the ones to call.

Solicitors tagged in
this review

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you for your 5 star review! We are very grateful for your kind words.

0
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Profile image of Jeanna M C-H

Jeanna M C-H

Verified
Housing & Property

Excellent service from Hannah.

Hannah has been dealing with us when buying our first home, all the way through she has been professional and direct. The communication we have had throughout has been impeccable we have never felt in the dark about any details, would 100% recommend her service to any of our friends and family!

Legal experts tagged in
this review

A representative from Goddard Dunbar & Associates Ltd responded to this review

Thank you, Jeanna, for your 5 star review. It is truly appreciated.

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Other Reviews

Profile image of Richard Boden

Richard Boden

Richard

Goddard Dunbar were amazing in helping me with selling my house and buying another. They dealt with everything professionally and I couldn’t have chosen a better solicitors to work with! Highly recommended! Thank you so much to the whole team especially Sam & Georgia who were fantastic!

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Profile image of Adam Davis

Adam Davis

Adam

Fiorentina Giannitto and her team were amazing. Helping make what was a very complicated sale/purchase seem less. Fifi went the extra mile in keeping us up to date an informed at all times

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MT Mihai

A client

I want to thank you for these wonderful services; they were very fast, and I will certainly recommend you to friends in the future.

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Profile image of AMANDA

AMANDA

AMANDA

Recently used this Company, communication, updates and process was all made very clear. Sarah Amison was always responsive to emails. I would certainly recommend Goddard and Dunbar to anyone, many thanks. Amanda Taylor

Thank you, Amanda, for your 5 star review! We truly appreciate it.

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Profile image of Chris Street

Chris Street

Chris

Excellent experience: communicative and swift

Thank you for your 5 star review! We truly appreciate it.

0
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