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Bott And Co Solicitors Limited

2.2 | 21 Reviews 21 Reviews | Consumer
6,500 Total Company Reviews info icon Consumer | info icon 6,500 Total Company Reviews Consumer | info icon 6,500 Total Company Reviews

St Anns House, Parsonage Green, Wilmslow, Cheshire, SK9 1HG

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St Anns House, Parsonage Green, Wilmslow, Cheshire, SK9 1HG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 605593

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Bott And Co Solicitors Limited |

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Bott And Co Solicitors Limited Review Scores & Client Satisfaction Overview

2.2
Good
44%
Value for
Money
33%
Success
Rate
29%
Would
Recommend
Communication 2.3/5
Initial Impressions 2.3/5
Approachability 2.4/5
Documentation Accuracy 2.3/5
Legal Knowledge 2.4/5
Value for money 2.2/5

Description

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire with particular expertise in flight delay compensation, mis-sold motor finance and road traffic accident claims.

Rankings by area of expertise

The rankings below show the areas of expertise that Bott And Co Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bott And Co Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
9% above
national average
92%
Success
Rate
10% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Description

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire with particular expertise in flight delay compensation, mis-sold motor finance and road traffic accident claims.

Rankings by area of expertise

The rankings below show the areas of expertise that Bott And Co Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bott And Co Solicitors Limited

Contact & Locations - Bott And Co Solicitors Limited

Opening hours

Monday 09:00–20:00
Tuesday 09:00–20:00 (Open)
Wednesday 09:00–20:00
Thursday 09:00–20:00
Friday 09:00–20:00
Saturday 09:00–17:00
Sunday (Closed)

St Anns House, Parsonage Green, Wilmslow, Cheshire, SK9 1HG

Reviews

2.2 /5 21 Reviews
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Clients say

What clients say about Bott And Co Solicitors Limited

Clients praise the firm’s expertise in personal injury, road traffic accident, insurance, motor finance and compensation claims, with efficient support from onboarding through to case handling. Reviews highlight clear explanations of legal terms and processes, thorough guidance, and knowledgeable advice. Clients particularly value the team’s patience, professionalism, empathy and reassuring manner, as well as their strong communication, responsiveness and attention to detail. Many say the service feels smooth, straightforward and stress-free, with staff taking time to listen and keep them informed throughout.

Clear explanations
Helpful staff
Professional service
Patient communication
Smooth process
Informative guidance
Friendly manner
Reassuring support
Quick responses
Easy to talk to

ReviewSolicitors Review List

Profile image of Jo

Jo

Consumer

Persistance

Thought I’d try Bott&co with no expectation of ever receiving any compensation or winning case as was against a well known airline. But Boot &co responded to emails, kept communication open and preserved over a couple of years to win compensation but more so gave me the satisfaction that the airline were in the wrong.

0
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DAVID

Consumer

Cancelled Flight Claim Outstanding Service Thanks!

EasyJet cancelled our flights without notice and were very reluctant to pay compensation. Bott and Co pursued on our behalf and although it understandably took some time, they successfully won full compensation. Communication throughout was first class and we are very grateful!

0
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Profile image of Ann

Ann

Consumer

Excellent Service

I am delighted to write a review regarding the great service that Bott and Co offers. They assisted me in two cases against a low cost airline - one of which was more complex(the other very easy and they pointed me in the right direction to fill in forms). At all times they kept in touch, kept me updated by email regarding the progress of the case and ultimately were successful in my wining damages for airline delay. At all times they were upfront about their charges and I have absolutely no hesitation in recommending them. Indeed i have already done so.

0
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Edward

Consumer

Air France delay compensation

I went to Bott and Co as I had been getting nowhere myself and I knew that there would be compensation available for what had been a very fraught flight experience. I only pursued it because of the off-hand manner with which Air France had treated us - it became a matter of principle combined with a lack of customer service that got under my skin. While it was a very simple procedure, it took some time, but we appreciated this and were in no rush. With four of us claiming at the same time, I did point out to Bott that their charge for their service was more that we were due to receive back in our claim, and in fairness to them, they responded with the kind gesture of increasing the amount payable to us, which was appreciated. It is by no means Bott's fault, but I do have this conception that the legal profession, or more correctly as it has now become, 'industry' in general is overpriced for no other reason that they can be! I have never felt that a £500 (and often more) per hour solicitor/barrister is in any way good value compared to a life-saving senior nurse commanding £22 an hour or a member of Her Majesty's Armed Forces off in some far-flung part of the world on the same £22 an hour yet having bullets fired at them by an angry native. The above having been said, we can but thank Bott and Co for the positive result.

0
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Susan

Consumer

Missed connecting flight

I’m astounded at the negative reviews I’ve read. After being stranded in Miami Airport for 36 hours due to a missed connection I connected Bott & Co who took my claim on against the airline. My husband & I are now £750 better off

1
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Other Reviews

Profile image of Sandra Herbert

Sandra Herbert

Sandra

I have used Bott & Co in the past with success but this time, despite them having received the funds from the airline and confirming such and also having requested our bank details and virtual signatures and confirming receipt - they promised payment within 14 days and yet now, 43 days later, we still do not have the payment!! They are charging almost 50% fee for the claim and yet they are not paying us but they do have the money from the airline. I have raised a formal complaint but all that happens is, they sent emails requesting the same information they asked for and received 43 days ago!

Hi Sandra, we're sorry to read your feedback comments. Please email media@bottonline.co.uk with further information and we'll take a look into this for you. Best regards, Bott and Co

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Nithu K

Nithu

Very unprofessional team. I had filed the mis sold claim and they were over the moon that I chose them to pursue the claim. Months and months of communication but no further progress in the claim. No sight of pay out or anything. Then suddenly they sent an email saying none of my claims are valid as they are lease agreements. Now I have never leased a vehicle and I have sent an email to chase this up however months has passed and no response yet. Once they think they cannot make money off you they suddenly vanish into this air. Still has not responded to any emails to clarify which agreements they think ate leased for me to further clarify and how did they not check the agreement before pursuing the claim. WASTE OF TIME

We're sorry to read your feedback. Please email media@bottonline.co.uk with further information and we'll look into this for you. Best regards, Bott and Co

0
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Gurjeet Malhi

Gurjeet

Near enough impossible to discuss ongoing complaint. Have to email which has a lag phase of 3 days. Prolonged process and faceless interaction. Car finance claim centred.

We're sorry to read your comments regarding our service. Please email media@bottonline.co.uk with your case reference number and describing the issues you've been having and we'll look into this. Kind regards, Bott and Co

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David Power

David

CON ARTISTS ! I have applied direct to BMW Finance for my Miss sold finance claim. I informed Bott I do not need them representing me at their fee of 30% plus VAT and now they are trying to get me to pay a “withdrawal Fee”! Like all Solicitors they are legalised crooks. You do not need solicitors - go direct to the company that you had your car finance with @bott&co @mis-soldcarfinance #bott&co #mis-soldcarfinance

Thank you for your review. We are sorry to hear that you are disappointed with our service. Our records show that you submitted a claim with Bott and Co on 5 February 2025 through one of our trusted third-party referral partners. Upon submission of your claim, you agreed to our terms and conditions, a copy of which was provided to you by email on 6 February 2025. Those terms include a 14 day cooling off period, during which clients may withdraw from our service free of charge. Where a client chooses to withdraw within that period, the claim is closed with no fees payable. Before accepting your instructions, we carried out a soft credit search to confirm the existence of a finance agreement with a relevant lender. Acceptance of our terms and conditions is required before a claim can be submitted. Our terms allow clients to withdraw their claim at any stage. Our service operates on a no win, no fee basis, meaning fees are only payable if we successfully secure compensation on your behalf. However, where a client chooses to withdraw their claim before it concludes, they are responsible for the reasonable costs incurred for the work carried out up to the point of withdrawal. This approach is consistent with Solicitors Regulation Authority (SRA) guidance. The Financial Conduct Authority has indicated that it expects approximately 44% of claims to be successful. If you were to continue with your claim and it was ultimately unsuccessful, you would not be required to pay any fees. By withdrawing at this stage, you may become liable for costs for a claim that may never have succeeded, meaning you could pay for work that would otherwise have been free of charge. Your claim has already progressed, and when lenders begin paying compensation, currently expected from late 2026 onwards, your claim will already be in the system. Should you withdraw now and seek to re submit a claim at a later date, there is a risk that your case would be placed at the back of the queue. While our no win, no fee model means we only receive payment when a claim is successfully concluded, withdrawal removes that opportunity. Any withdrawal fee reflects only the time and work already undertaken on your behalf. Kind regards Bott and Co.

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Jack Graham

Jack

I was contacted by Coby regarding mis-sold car finance and I asked them to call me to go through the process. Despite confirming 5 different times, and being assured that the team would contact me, I have not received a phone call. I have no faith that they would be able to represent my case if they can't even stick to a pre-booked call!

0
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Reviews

4.6 /5 6500 Reviews
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Clients say

What clients say about Bott And Co Solicitors Limited

Clients praise the firm’s expertise in personal injury, road traffic accident, insurance, motor finance and compensation claims, with efficient support from onboarding through to case handling. Reviews highlight clear explanations of legal terms and processes, thorough guidance, and knowledgeable advice. Clients particularly value the team’s patience, professionalism, empathy and reassuring manner, as well as their strong communication, responsiveness and attention to detail. Many say the service feels smooth, straightforward and stress-free, with staff taking time to listen and keep them informed throughout.

Clear explanations
Helpful staff
Professional service
Patient communication
Smooth process
Informative guidance
Friendly manner
Reassuring support
Quick responses
Easy to talk to

ReviewSolicitors Review List

Profile image of Michael

Michael

Clinical Negligence

Excellent service

Call handler clarified everything regarding the claim and was very clear. I felt confident that I was in good hands and all the intricate details were clarified.

0
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Profile image of David

David

Accident claim

Very helpful, Shakeel Baderoen was very patient going through all the necessary questions, especially when I had problems with details required. Polite and efficient….. explained the recorded terms and conditions clearly in layman’s terms

1
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Millie

Good

Very helpful thank you for your time.

0
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Sehrush

Accident

Megan was very helpful and polite Would definitely recommend to use this firm

A representative from Bott And Co Solicitors Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and are happy to support you and your claim. Kind regards, Bott and Co

0
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Profile image of Kikilicious

Kikilicious

Claim

Great service from Jesse made me feel welcome

A representative from Bott And Co Solicitors Limited responded to this review

Thank you for your kind words. We’re pleased to have been able to assist you and truly appreciate your feedback.

1
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Other Reviews

Profile image of emma willis

emma willis

emma

Clear communication on the phone and kind and caring spoke with Zahraa

0
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M ishola

A client

It was very nice talking to botts and co solicitors. There really helpful. Zaaidah Barideen.

0
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Bashir Farukh

Bashir

Zaaidah was very helpful

0
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Bilal Muhammad

Bilal

Brilliant conversation with Tanya

0
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Pinki Virdee

Pinki

Zara was extremely helpful and patient in helping us make a claim.

0
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