Bott And Co Solicitors Limited

Useless. They closed flight compensation claim (after a 3 month wait) their excuse was I hadn’t responded. I’ve send multiple (acknowledged) emails and all the information they required. A waste of time They never answer the phone or return calls

Thought I’d try Bott&co with no expectation of ever receiving any compensation or winning case as was against a well known airline. But Boot &co responded to emails, kept communication open and preserved over a couple of years to win compensation but more so gave me the satisfaction that the airline were in the wrong.

EasyJet cancelled our flights without notice and were very reluctant to pay compensation. Bott and Co pursued on our behalf and although it understandably took some time, they successfully won full compensation. Communication throughout was first class and we are very grateful!

I am delighted to write a review regarding the great service that Bott and Co offers. They assisted me in two cases against a low cost airline - one of which was more complex(the other very easy and they pointed me in the right direction to fill in forms). At all times they kept in touch, kept me updated by email regarding the progress of the case and ultimately were successful in my wining damages for airline delay. At all times they were upfront about their charges and I have absolutely no hesitation in recommending them. Indeed i have already done so.

I went to Bott and Co as I had been getting nowhere myself and I knew that there would be compensation available for what had been a very fraught flight experience. I only pursued it because of the off-hand manner with which Air France had treated us - it became a matter of principle combined with a lack of customer service that got under my skin. While it was a very simple procedure, it took some time, but we appreciated this and were in no rush. With four of us claiming at the same time, I did point out to Bott that their charge for their service was more that we were due to receive back in our claim, and in fairness to them, they responded with the kind gesture of increasing the amount payable to us, which was appreciated. It is by no means Bott's fault, but I do have this conception that the legal profession, or more correctly as it has now become, 'industry' in general is overpriced for no other reason that they can be! I have never felt that a £500 (and often more) per hour solicitor/barrister is in any way good value compared to a life-saving senior nurse commanding £22 an hour or a member of Her Majesty's Armed Forces off in some far-flung part of the world on the same £22 an hour yet having bullets fired at them by an angry native. The above having been said, we can but thank Bott and Co for the positive result.

Excellent service all the way. We got some recompense for our cancelled flights when the airline told us we were not entitled. All done online without issues.

Solicitor Zahraa Very helpful and explained. Took lots of detail and started my claim

Brilliant service

I have tried to contact Bott and Co on numerous occasions to try and cancel my motor finance claim that I didn’t even realise I had submitted with them, I put my details in to see if I could claim on one car finance and all of a sudden I’m having emails regarding multiple finance claims. Bott and Co have just sent me what appears to be an automated email back twice which details how there will be fees for cancelling which details units costing £17.50. Each time I ask what these would be I don’t get a response, I’m starting to get quite worried about this and just want to cancel my claims with them.

Bott and Co are rock solid and have helped me with many successful flight claims over the years. Thanks for standing up for the little guy against the terrible attitude of the airlines!!