Bott And Co Solicitors Limited

Very helpful, Shakeel Baderoen was very patient going through all the necessary questions, especially when I had problems with details required. Polite and efficient….. explained the recorded terms and conditions clearly in layman’s terms

Professional pleasure to deal with honest easy to understand an friendly to talk to

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Paul Hinchliffe

I have to say that there was another passenger in the back aswell and she wants to claim. Her name is sharne shae and she wants to claim. Her number is 07494463516.

I would never use this company again, 1 phone call in 3 years, made a claim they called me to take the details, and then it was silent, if you called them because you had not heard from them for 3 months , they refuse to take the call and told I had to email. I was without a vehicle for 10 months, because they lost my claim, I had to restart it 6 months in, they told me I was not allowed to claim travel expenses to travel to work, and then told me a year later I could , so lost hundreds of pounds there. 3 years to resolve a claim , there bill just went up and up (not that I was paying ) but this is how they made ££££ from my case. If you were to email you would get an auto response to say your email is received and you would get a response on 48 hrs, to which a response never came back, emails ignored and they only emailed you when they wanted something or to tell you how much it was costing as they have too. Customer service is well below zero and defiantly not a company to have the customer at heart and updated. After all these years I was awarded 3 times less then what they made and then they took 25% plus vat extra for their time. I have records from start to finish so these will be report to the ombudsman And hopefully one day they may actually employ decent staff , as my case changed hands three times .

It's been several months now and I haven't heard back from them, I call with no answer. Bunch of unprofessional people.

Please avoid, I was recommended by an accident management company about them and they’re dragging my case, if I don’t call for a follow up the case stalls it’s been 12 months and no progress from these guys even tho the other party accepted liability

Tanya was very good at dealing with a personal injury claim.

Stay clear of this lot, very unprofesional, customer services just dont exist, been recomended this guys by accident managment company and regret ever since. 18 month since the accident, over 12 months since 3rd party admited fault and paid out for car and in over a year time this lot not even managed to calculate loss of earnings and injurues etc every time i call them say case handler too busy will call you later, sent them loads of email and every time just get generic aswer and saying case handler will be in touch and never calls back or emails i am sure it dont take that long to calculate figures when i provided them all the evidence and amounts over year ago. They draging time and this case for no reason what so ever

Assisted by Meghan, I had my consultation with the solicitor Meghan regarding my car accident claim. She listened carefully to my situation, explained the process clearly, and was very professional and helpful. My claim is still in progress, but so far I am very pleased with the service and support I have received. I really appreciated their patience, communication and dedication in dealing with my case. I would happily recommend her services to anyone who needs professional assistance following a car accident.

I had a great experience with Shakeel, who dealt with opening my personal injury claim. He was extremely patient, kind and professional, and gave my case the time and attention it needed. He took the time to listen, explain everything clearly and make me feel supported throughout the process. I really appreciate his help and would highly recommend him.