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Wragg Mark-bell Solicitors Limited

4.8 | 216 Reviews 216 Reviews | Housing & Regeneration
238 Total Company Reviews info icon Housing & Regeneration | info icon 238 Total Company Reviews Housing & Regeneration | info icon 238 Total Company Reviews

21 Castle Street, Carlisle, Cumbria, CA3 8SY

01228 510077

Accepting new clients

21 Castle Street, Carlisle, Cumbria, CA3 8SY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 381769

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Wragg Mark-bell Solicitors Limited |

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4.8
Excellent
216 Reviews
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Wragg Mark-bell Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Wragg Mark-bell Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Wragg Mark-bell Solicitors Limited
The Law Society accreditation awarded to Wragg Mark-bell Solicitors Limited

Description

Wragg Mark-Bell Solicitors is a modern local firm offering a personal and friendly level of service and legal expertise. Established in 2006, we have grown steadily, and continue to do so, offering our clients a professional legal service from an easily accessible office in the centre of Carlisle.

Rankings by area of expertise

4.8
Excellent
238 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Wragg Mark-bell Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Wragg Mark-bell Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Wragg Mark-bell Solicitors Limited
The Law Society accreditation awarded to Wragg Mark-bell Solicitors Limited

Description

Wragg Mark-Bell Solicitors is a modern local firm offering a personal and friendly level of service and legal expertise. Established in 2006, we have grown steadily, and continue to do so, offering our clients a professional legal service from an easily accessible office in the centre of Carlisle.

Rankings by area of expertise

Meet the team of Wragg Mark-bell Solicitors Limited

Wednesday Jones

Wednesday Jones

Licensed Conveyancer

5.0 25
Gemma Duncan

Gemma Duncan

Conveyancer

4.7 20
Rosie Negus

Rosie Negus

Conveyancer

4.9 26
Isil Cowan

Isil Cowan

Associate

4.9 30
Laura Urquhart

Laura Urquhart

Director

5.0 20
Gill Dubyk

Gill Dubyk

Conveyancer

0.0 0
Christa Copland

Christa Copland

Trainee Conveyancer

5.0 7
Rebecca Saunders

Rebecca Saunders

Conveyancer

4.9 16

Meet the team of Wragg Mark-bell Solicitors Limited

Isil Cowan

Isil Cowan

Associate

4.9 30
Rosie Negus

Rosie Negus

Conveyancer

4.9 26
Wednesday Jones

Wednesday Jones

Licensed Conveyancer

5.0 25
Laura Urquhart

Laura Urquhart

Director

5.0 20
Gemma Duncan

Gemma Duncan

Conveyancer

4.7 20
Rebecca Saunders

Rebecca Saunders

Conveyancer

4.9 16
Christa Copland

Christa Copland

Trainee Conveyancer

5.0 7
Nicole Nicholson

Nicole Nicholson

Trainee Legal Executive

5.0 3
Keith White

Keith White

Private Client Solicitor

1.0 1
Nick Kennon

Nick Kennon

Director

5.0 1
Lauren Goad

Lauren Goad

Solicitor

5.0 1
Gill Dubyk

Gill Dubyk

Conveyancer

0.0 0
Anna Bertram

Anna Bertram

Trainee Solicitor

0.0 0

Contact details

01228 510077
theoffice@wraggmarkbell.co.uk
www.wraggmarkbell.co.uk

Opening hours

Monday 09:00–17:00 (Open)
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

21 Castle Street, Carlisle, Cumbria, CA3 8SY

Reviews

4.8 /5 216 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in conveyancing and property transactions and offers expert legal advice in niche areas (eg firearms). Clients praise clear, knowledgeable guidance, efficient case handling and competitive pricing. Valued soft skills include excellent communication, responsiveness, professionalism, patience, compassion and a friendly, reassuring manner that eases stressful situations. The team is thorough, proactive and reliable, keeping clients updated at every step and delivering swift, attentive service.

    clear communication
    quick responses
    friendly staff
    professional service
    kept updated
    helpful guidance
    knowledgeable advice
    stress reduction
    competitive pricing
    compassionate approach

    ReviewSolicitors Review List

    Profile image of Nathan Winder

    Nathan Winder

    Housing & Property

    Buying our house

    Wednesday and her team were really excellent in helping us buy our house, so friendly and professional always ready to answer our queries and questions, worked in a timely manner with fantastic communication. Couldn't ask for better and would definatly recommend them, and thanks to the team for all their hard work.

    Legal experts tagged in
    this review

    legal expert Wednesday Jones Wednesday Jones

    from Wragg Mark-bell Solicitors Limited

    Hi Nathan, thank you so much for the fantastic recommendation, and huge congratulations on buying your house! Wednesday and her team pride themselves on being highly accommodating and friendly, ensuring that your questions are always answered with accessible, fantastic communication. Thank you for choosing us, and all the very best in your new home!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Janet H

    Janet H

    Verified
    Housing & Property

    House sale and purchase

    Isil was clear in her instructions, understanding and listened to our requests acting on them on our behalf promptly. She explained all of the process and kept correspondence at every step. a stressful experience made easier by a friendly, professional solicitor.

    Solicitors tagged in
    this review

    legal expert Isil Cowan Isil Cowan

    from Wragg Mark-bell Solicitors Limited

    Dear Janet. Thank you for your kind feedback. We are delighted to hear that Isil provided clear, responsive, and professional support throughout your matter, and that her communication helped make a stressful process easier. We really appreciate you taking the time to share your experience.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Lauren Oleary

    Lauren Oleary

    Housing & Property

    First house purchase

    I have recently used wragg mark bell for buying my first house. Wednesday made the process very easy with quick and regular updates for me and everything was done with no issues making it all very stress free for me! I would recommend using wragg mark bell and will go to them again in the future

    Legal experts tagged in
    this review

    legal expert Wednesday Jones Wednesday Jones

    from Wragg Mark-bell Solicitors Limited

    Thank you for your recommendation! We are thrilled that Wednesday made your first house purchase stress-free with such quick and regular updates. We look forward to working with you again in the future!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Neil Palmer

    Neil Palmer

    Verified
    Housing & Property

    Excellent Communication Throughout

    Rosie was brilliant throughout - clear communication, quick responses and always helpful. Made a stressful process much easier. Highly recommend!

    Legal experts tagged in
    this review

    legal expert Rosie Negus Rosie Negus

    from Wragg Mark-bell Solicitors Limited

    Thank you for the high recommendation! We are so pleased that Rosie’s clear communication and quick responses helped make a stressful process much easier for you. We will be sure to share your kind words with her!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Housing & Property

    Property Sale

    Thank you for your patience and professionalism in dealing with the sale of the property in a timely way , your compassion and kindness were very much appreciated

    Legal experts tagged in
    this review

    legal expert Wednesday Jones Wednesday Jones

    from Wragg Mark-bell Solicitors Limited

    Thank you for your feedback. We are pleased to hear that Wednesday provided patient and compassionate support throughout the sale of your property.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of lauren

    lauren

    Housing & Property

    lauren

    Codie and Tom have supported us through our sale and purchase - they have been nothing short of amazing and we genuinely feel if it wasn’t for them being so informative and proactive we would never of got to completion with our sale! Our chain was complex and they both managed this from the outset so efficiently and really kept things moving for us. Today was completion and we just want to say THANKYOU! we would highly recommend you both

    Wragg Mark-bell Solicitors Limited

    Dear Lauren, Thank you for your wonderful review. We're thrilled to hear that Codie and Tom provided amazing support throughout your sale and purchase, especially with your complex chain. Your recommendation means a lot to us. Best regards, Wragg Mark-bell Solicitors Limited

    0
    Collected on: Google collection source logo
    Profile image of Rebecca

    Rebecca

    Housing & Property

    Rebecca

    Me and my partner bought our first home last year with the help of Wednesday and the team. Couldn’t fault them at all! So helpful and made the process less stressful for us, will always recommend these and will definitely be using them again!

    Legal experts tagged in
    this review

    legal expert Wednesday Jones Wednesday Jones

    Wragg Mark-bell Solicitors Limited

    Dear Rebecca, Thank you for your feedback! We're thrilled to hear that Wednesday and our team helped make your first home purchase less stressful. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Wragg Mark-Bell Solicitors Limited

    0
    Collected on: Google collection source logo
    Profile image of Maia

    Maia

    Maia

    I got into my house in a timely fashion, but had *I* been less organised, I doubt it would have been the case. I found my conveyancer quite detached from proceedings, difficult to communicate with and at times errors were made over silly little things (misreading paperwork, misspelling of my name) that caused me a huge amount of stress unnecessarily. I can only imagine that the conveyancer must have too high of a case load for this to happen. Otherwise, it does not seem that they were qualified for the task. Despite knowledge of my completion date over 2 weeks before, exchange wasn't attempted until 2 days before and was delayed to the point that it had to happen on completion day, and I was told the day before that completion may not occur. This was 2 days before my eviction date at my previous property. I found Laura, the solicitor, communicative and I found Carla, the paralegal, helpful on the phone. My conveyancer would not elicit the same praise. I would be cautious in using this company.

    A representative from Wragg Mark-bell Solicitors Limited responded to this review

    Hi Maia, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear you felt this was not met in your interaction with our business. With regard to exchange dates, both sides of the transaction will set a date that they will work towards for exchange. This date is changeable depending on how the transaction proceeds. In your case we were ready to exchange on the agreed date however the firm of solicitors who were acting on the other side were not, they were still awaiting information from their mortgage lender, until this had been received, they were not in a position to finalise an exchange and completion date. With regard to your other comments as a firm this is something we are looking into promptly to ensure this doesn’t happen again.

    0
    Collected on: Google collection source logo
    Profile image of Kat

    Kat

    Kat

    So this company completed my work quickly no doubt on their efficiency. The customer service I recieved from my solicitor was poor. I completed all paperwork and sent it back immediately (the same day) per my solicitors request and then 3 days later I recieved an email basically telling me off for not sending back the forms so I took a screenshot of the email I had actually sent with the documents attached and all I got was "I haven't received it because there are too many attachments in the email and I need to send the attachments in a few emails" I got no apology nothing for their error, I was told to send paperwork via email but they failed to say they had a limit on how many attachments per email their server could cope with. Both me and my husband have a young family, full time jobs and work shifts so we weren't able to do all the jobs at the exact time the solicitor asked and we constantly got snotty emails back. Just not professional in my opinion and even when we asked a question it just seemed too much of an effort for her to answer and reply

    A representative from Wragg Mark-bell Solicitors Limited responded to this review

    Hi Kat, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We are looking into this issue and hope to resolve it promptly to ensure this doesn’t happen again.

    0
    Collected on: Google collection source logo
    Profile image of Isabela

    Isabela

    Housing & Property

    Isabela

    We instructed Wragg Mark-Bell for sale and purchase of our new home, they were absolutely amazing I couldn’t fault it. Extremely professional and responsive, a delight to deal with. Thank you Laura and team for making the sale/purchase process run so smoothly! Wishing you all the best x

    Solicitors tagged in
    this review

    legal expert Laura Urquhart Laura Urquhart

    Wragg Mark-bell Solicitors Limited

    Dear Isabela, Thank you for your kind words! We're thrilled to hear that your experience with Laura and the team, was amazing. We appreciate your acknowledgment of our professionalism and responsiveness. It was our pleasure to make your sale and purchase process run smoothly. Best regards, Wragg Mark-bell Solicitors Limited

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 238 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing and property transactions and offers expert legal advice in niche areas (eg firearms). Clients praise clear, knowledgeable guidance, efficient case handling and competitive pricing. Valued soft skills include excellent communication, responsiveness, professionalism, patience, compassion and a friendly, reassuring manner that eases stressful situations. The team is thorough, proactive and reliable, keeping clients updated at every step and delivering swift, attentive service.

      clear communication
      quick responses
      friendly staff
      professional service
      kept updated
      helpful guidance
      knowledgeable advice
      stress reduction
      competitive pricing
      compassionate approach

      ReviewSolicitors Review List

      Profile image of Nathan Winder

      Nathan Winder

      Housing & Property

      Buying our house

      Wednesday and her team were really excellent in helping us buy our house, so friendly and professional always ready to answer our queries and questions, worked in a timely manner with fantastic communication. Couldn't ask for better and would definatly recommend them, and thanks to the team for all their hard work.

      Legal experts tagged in
      this review

      legal expert Wednesday Jones Wednesday Jones

      from Wragg Mark-bell Solicitors Limited

      Hi Nathan, thank you so much for the fantastic recommendation, and huge congratulations on buying your house! Wednesday and her team pride themselves on being highly accommodating and friendly, ensuring that your questions are always answered with accessible, fantastic communication. Thank you for choosing us, and all the very best in your new home!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Janet H

      Janet H

      Verified
      Housing & Property

      House sale and purchase

      Isil was clear in her instructions, understanding and listened to our requests acting on them on our behalf promptly. She explained all of the process and kept correspondence at every step. a stressful experience made easier by a friendly, professional solicitor.

      Solicitors tagged in
      this review

      legal expert Isil Cowan Isil Cowan

      from Wragg Mark-bell Solicitors Limited

      Dear Janet. Thank you for your kind feedback. We are delighted to hear that Isil provided clear, responsive, and professional support throughout your matter, and that her communication helped make a stressful process easier. We really appreciate you taking the time to share your experience.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Lauren Oleary

      Lauren Oleary

      Housing & Property

      First house purchase

      I have recently used wragg mark bell for buying my first house. Wednesday made the process very easy with quick and regular updates for me and everything was done with no issues making it all very stress free for me! I would recommend using wragg mark bell and will go to them again in the future

      Legal experts tagged in
      this review

      legal expert Wednesday Jones Wednesday Jones

      from Wragg Mark-bell Solicitors Limited

      Thank you for your recommendation! We are thrilled that Wednesday made your first house purchase stress-free with such quick and regular updates. We look forward to working with you again in the future!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Neil Palmer

      Neil Palmer

      Verified
      Housing & Property

      Excellent Communication Throughout

      Rosie was brilliant throughout - clear communication, quick responses and always helpful. Made a stressful process much easier. Highly recommend!

      Legal experts tagged in
      this review

      legal expert Rosie Negus Rosie Negus

      from Wragg Mark-bell Solicitors Limited

      Thank you for the high recommendation! We are so pleased that Rosie’s clear communication and quick responses helped make a stressful process much easier for you. We will be sure to share your kind words with her!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Property Sale

      Thank you for your patience and professionalism in dealing with the sale of the property in a timely way , your compassion and kindness were very much appreciated

      Legal experts tagged in
      this review

      legal expert Wednesday Jones Wednesday Jones

      from Wragg Mark-bell Solicitors Limited

      Thank you for your feedback. We are pleased to hear that Wednesday provided patient and compassionate support throughout the sale of your property.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of lauren

      lauren

      Housing & Property

      lauren

      Codie and Tom have supported us through our sale and purchase - they have been nothing short of amazing and we genuinely feel if it wasn’t for them being so informative and proactive we would never of got to completion with our sale! Our chain was complex and they both managed this from the outset so efficiently and really kept things moving for us. Today was completion and we just want to say THANKYOU! we would highly recommend you both

      Wragg Mark-bell Solicitors Limited

      Dear Lauren, Thank you for your wonderful review. We're thrilled to hear that Codie and Tom provided amazing support throughout your sale and purchase, especially with your complex chain. Your recommendation means a lot to us. Best regards, Wragg Mark-bell Solicitors Limited

      0
      Collected on: Google collection source logo
      Profile image of Rebecca

      Rebecca

      Housing & Property

      Rebecca

      Me and my partner bought our first home last year with the help of Wednesday and the team. Couldn’t fault them at all! So helpful and made the process less stressful for us, will always recommend these and will definitely be using them again!

      Legal experts tagged in
      this review

      legal expert Wednesday Jones Wednesday Jones

      Wragg Mark-bell Solicitors Limited

      Dear Rebecca, Thank you for your feedback! We're thrilled to hear that Wednesday and our team helped make your first home purchase less stressful. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Wragg Mark-Bell Solicitors Limited

      0
      Collected on: Google collection source logo
      Profile image of Maia

      Maia

      Maia

      I got into my house in a timely fashion, but had *I* been less organised, I doubt it would have been the case. I found my conveyancer quite detached from proceedings, difficult to communicate with and at times errors were made over silly little things (misreading paperwork, misspelling of my name) that caused me a huge amount of stress unnecessarily. I can only imagine that the conveyancer must have too high of a case load for this to happen. Otherwise, it does not seem that they were qualified for the task. Despite knowledge of my completion date over 2 weeks before, exchange wasn't attempted until 2 days before and was delayed to the point that it had to happen on completion day, and I was told the day before that completion may not occur. This was 2 days before my eviction date at my previous property. I found Laura, the solicitor, communicative and I found Carla, the paralegal, helpful on the phone. My conveyancer would not elicit the same praise. I would be cautious in using this company.

      A representative from Wragg Mark-bell Solicitors Limited responded to this review

      Hi Maia, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear you felt this was not met in your interaction with our business. With regard to exchange dates, both sides of the transaction will set a date that they will work towards for exchange. This date is changeable depending on how the transaction proceeds. In your case we were ready to exchange on the agreed date however the firm of solicitors who were acting on the other side were not, they were still awaiting information from their mortgage lender, until this had been received, they were not in a position to finalise an exchange and completion date. With regard to your other comments as a firm this is something we are looking into promptly to ensure this doesn’t happen again.

      0
      Collected on: Google collection source logo
      Profile image of Mohamedelmobarak

      Mohamedelmobarak

      Mohamedelmobarak

      Welcoming receptionist, skilled and knowledgeable solicitors, quick and accurate processing. I am pleased by my visit, highly recommended.

      Wragg Mark-bell Solicitors Limited

      Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our team. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out. Best regards, Wragg Mark-bell Solicitors Limited

      0
      Collected on: Google collection source logo
      Profile image of Kat

      Kat

      Kat

      So this company completed my work quickly no doubt on their efficiency. The customer service I recieved from my solicitor was poor. I completed all paperwork and sent it back immediately (the same day) per my solicitors request and then 3 days later I recieved an email basically telling me off for not sending back the forms so I took a screenshot of the email I had actually sent with the documents attached and all I got was "I haven't received it because there are too many attachments in the email and I need to send the attachments in a few emails" I got no apology nothing for their error, I was told to send paperwork via email but they failed to say they had a limit on how many attachments per email their server could cope with. Both me and my husband have a young family, full time jobs and work shifts so we weren't able to do all the jobs at the exact time the solicitor asked and we constantly got snotty emails back. Just not professional in my opinion and even when we asked a question it just seemed too much of an effort for her to answer and reply

      A representative from Wragg Mark-bell Solicitors Limited responded to this review

      Hi Kat, thank you for taking the time to bring this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We are looking into this issue and hope to resolve it promptly to ensure this doesn’t happen again.

      0
      Collected on: Google collection source logo

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