Ellis - Fermor & Negus Ltd logo

Ellis - Fermor & Negus Ltd

4.5 | 61 Reviews 61 Reviews | Parking Issues
210 Total Company Reviews info icon Parking Issues | info icon 210 Total Company Reviews Parking Issues | info icon 210 Total Company Reviews

5 Market Place, Ripley, Ripley, Ripley, Derbyshire, DE5 3BS

Accepting new clients

5 Market Place, Ripley, Ripley, Ripley, Derbyshire, DE5 3BS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567496

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Ellis - Fermor & Negus Ltd Review Scores & Client Satisfaction Overview

4.5
Excellent
91%
Value for
Money
90%
Success
Rate
89%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Ellis - Fermor & Negus Ltd are accredited by

Criminal Litigation accreditation awarded to Ellis - Fermor & Negus Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Ellis - Fermor & Negus Ltd
The Law Society accreditation awarded to Ellis - Fermor & Negus Ltd

Description

We hope you will discover that at Ellis-Fermor & Negus solicitors we are passionate about providing all our clients, businesses, charities and individuals with high-quality legal solutions coupled with a distinctive service that treats people as individuals with individual needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellis - Fermor & Negus Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellis - Fermor & Negus Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Ellis - Fermor & Negus Ltd are accredited by

Criminal Litigation accreditation awarded to Ellis - Fermor & Negus Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Ellis - Fermor & Negus Ltd
The Law Society accreditation awarded to Ellis - Fermor & Negus Ltd

Description

We hope you will discover that at Ellis-Fermor & Negus solicitors we are passionate about providing all our clients, businesses, charities and individuals with high-quality legal solutions coupled with a distinctive service that treats people as individuals with individual needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellis - Fermor & Negus Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellis - Fermor & Negus Ltd

Meet the team of Ellis - Fermor & Negus Ltd

Contact & Locations - Ellis - Fermor & Negus Ltd

Opening hours

Monday 09:00–17:00 (Open)
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5 Market Place, Ripley, Ripley, Ripley, Derbyshire, DE5 3BS

Reviews

4.5 /5 61 Reviews
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Clients say

What clients say about Ellis - Fermor & Negus Ltd

The firm specialises in employment law, commercial and civil litigation, mediation and name-change/probate administration, demonstrating strong legal knowledge, letter-writing and case immersion. Clients praise clear, strategic and thorough advice that achieves swift, practical resolutions. Valued soft skills include empathy, calm professionalism, approachability, strong communication and responsiveness, plus determination and precision in dispute work. Staff are described as supportive, trustworthy and efficient, making stressful matters easier and securing favourable outcomes without unnecessary litigation.

easy communication
caring approach
strong knowledge
excellent writing
kept updated
calm professionalism
swift resolution
highly efficient
strategic advice
thoroughness shown

ReviewSolicitors Review List

Profile image of Rachel

Rachel

Verified

My matter has been in very capable hands with Holly!

Holly has been absolutely fantastic handling my matter. Holly listened to me, supported me and advised the best course of action, made me feel comfortable in a situation I’ve never been in before and I felt like nothing was too much for Holly. Thanks again so so much - I would highly recommend Holly to any of my friends and family if they require these services.

Solicitors tagged in
this review

from Ellis-Fermor & Negus Ltd

Thank you for your positive feedback, Rachel. We're pleased Holly provided clear communication, dependable support and practical advice throughout your matter. It’s good to know you felt listened to and comfortable during the process, and that Holly was approachable and thorough. We appreciate your recommendation and are glad you were satisfied with the service provided.

0
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Adrian

Purchase of property

We asked the solicitor if they could prioritise our work due to the seller's time constraints. Understandably there was a reasonable surcharge, but we were able to obtain efficient communications throughout the process. We were never side lined and we successfully completed on the property in good time.

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0
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Philip

Housing & Property

Unprofessional, error prone and poor customer service

We retained the Beeston branch for a relatively straightforward conveyancing task. The Conveyancer made several errors which delayed the process (including a 3 day bank transfer process for funds that should have been made the same day). In essence their response was that they admitted they had made mistakes but they were not prepared to actually do anything about it. I recommend looking elsewhere for conveyancing services.

0
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J

Housing & Property

Excellent service and care from Tim!

Tim is an amazing solicitor and person, who is professional, genuine and compassionate and definitely goes way above and beyond to support his clients. I cannot thank Tim and the team at Ellis-Fermor and Negas enough for their dedication and undeniable hard work with a very difficult property dispute, which was won at Trial in all aspects! I would highly recommend to anyone who needs legal support.

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0
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BENARD

Poorly managed conveyancing and dismissive escalation handling

I instructed Ellis-Fermor & Negus for a commercial conveyancing transaction and was extremely disappointed with the quality of service provided. Despite raising multiple issues regarding errors, delays, and poor communication during the process, I was frequently left to chase for updates, track outstanding actions, and in some cases, even asked to summarise key items myself in a spreadsheet — which felt inappropriate for a professional legal service. The solicitor handling my case was reactive and lacked experience, resulting in repeated inaccuracies, missed issues, and avoidable back-and-forth. This created significant personal stress during what should have been a well-guided legal process. When I escalated these concerns to a Head of Department, my dissatisfaction was brushed aside, and I was told that they were at capacity and could not take on new clients. This response felt dismissive and seemed more focused on ending the engagement than addressing legitimate client concerns. Given the fees charged and the quality of service received, I would not recommend this firm and hope they reflect seriously on their internal supervision and client care standards.

3
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Other Reviews

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Philip

Philip

Fantastic service from Shauna and Sophie in purchasing my first home. Really made the whole process less stressful - thank you!

0
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Janay

Janay

Would not recommend to anyone wanting a smooth and stress-free experience. 3 months later I am still dealing with issues that I was told had been sorted by my solicitor (Shona) at the time of purchasing my property. Terrible communication and service, choose to ignore you as soon as your sale goes through. AVOID!

A representative from Ellis-Fermor & Negus Ltd responded to this review

Dear Janay, Thank you for taking the time to give us your feedback. We are sorry to hear you have not been happy with the service you have received from our team as we understand the stresses involved when purchasing a house. We work hard to look after each and every one of our clients and take all feedback seriously. In this particularly uncommon case, the file was passed between the offices as the original case handler needed to go on extended compassionate leave. Please accept our sincerest apologies for failing to communicate this adequately. We are aware of the problem and please be assured that we have taken steps to address this. Please don't hesitate to contact us with any further comments or concerns and we will seek to rectify them. Kind regards, Ellis-Fermor & Negus Solicitors

0
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Gillian

Gillian

Very professional. Helpful and picked up my case after I had problems with my former solicitor. Listened to me and very understanding of the issues I had experienced.

A representative from Ellis-Fermor & Negus Ltd responded to this review

Hi Gillian, Thanks very much for your kind review. We're so pleased to hear that you were happy with the service from our team and we have passed your comments on to the department. Please don't hesitate to get in touch with us again should you need us in the future! Best wishes, Ellis-Fermor & Negus Solicitors

0
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Romaine

Romaine

Extremely Poor service, continuously having to chase for answers to simple questions. We understand that there can be many dependencies when completing a house purchase but we would expect a response to queries that they should be able to answer. The solicitor assigned to our purchase had left the company meaning our purchase was moved to the Beeston branch and we were not informed until a few months later after continuously chasing for information This purchase has been a stressful process and Ellis-Fermor & Negus have done nothing to make it easier. I would strongly advise to find another solicitors

A representative from Ellis-Fermor & Negus Ltd responded to this review

Dear Romaine, Thank you for taking the time to give us your feedback. We are sorry to hear you have not been happy with the service you have received from our team as we understand the stresses involved when purchasing a house. We work hard to look after each and every one of our clients and take all feedback seriously. In this particularly uncommon case, the file was passed between the offices as the original case handler needed to go on extended compassionate leave. Please accept our sincerest apologies for failing to communicate this adequately. We are aware of the problem and please be assured that we are taking steps to address this. Please don't hesitate to contact us with any further comments or concerns and we will seek to rectify them. Kind regards, Ellis-Fermor & Negus Solicitors

0
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Kieren

Kieren

A****** Fantastic service received from Rachel Brooking from start to finish. She kept me informed throughout the entire process. Im not one to normally leave reviews but I've used a number of different conveyancers in the past and the the service levels I received this time definitely deserved a special mention. Highly recommended and will 100% be using her again in the future. Thank You :)

A representative from Ellis-Fermor & Negus Ltd responded to this review

Hi Kieren, Thank you for your kind review! We're so pleased to hear that you were happy with the service from our team and we have passed your comments to Rachel and the Residential Conveyancing department at Ripley. Please don't hesitate to get in touch with us again should you need us in the future! Best wishes, Ellis-Fermor & Negus Solicitors

0
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Reviews

4.7 /5 210 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ellis - Fermor & Negus Ltd

The firm specialises in employment law, commercial and civil litigation, mediation and name-change/probate administration, demonstrating strong legal knowledge, letter-writing and case immersion. Clients praise clear, strategic and thorough advice that achieves swift, practical resolutions. Valued soft skills include empathy, calm professionalism, approachability, strong communication and responsiveness, plus determination and precision in dispute work. Staff are described as supportive, trustworthy and efficient, making stressful matters easier and securing favourable outcomes without unnecessary litigation.

easy communication
caring approach
strong knowledge
excellent writing
kept updated
calm professionalism
swift resolution
highly efficient
strategic advice
thoroughness shown

ReviewSolicitors Review List

Profile image of Mark Greatorex

Mark Greatorex

Verified

Will dispute - mediation

We would like to say a huge thank you to Tim Jones and his team ar EFN. Tim was very easy to talk to and communicate with. He was very caring and understanding of our situation. His knowledge and letter writing skills we're second to none and his vocabulary in written responses was fantastic. Tim kept us up to date from start to finish. During our mediation day, Tim was very calm and remained professional at all times, and we would highly recommend him to anyone seeking solicitors help.

Solicitors tagged in
this review

0
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Gill and David Stone

Verified
IT & Intellectual Property

Excellent

We met Tim Jones at a very anxious time for us .....he was kind and caring going the extra mile to ease our concerns .Tim was very knowledgable and professional .Tim kept us updated at all times during the process...his advice was always sensible .Tim was very approachable ..we would highly recommend Tim and will use him again we trust him ...

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0
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anonymous

Employment

Employment related agreement

Charlotte Price at Ellis Fermor & Negus recently advised me on an employment related matter. By responding quickly and giving particularly thorough advice, we achieved a swift and agreeable resolution and with much less stress than would otherwise have been the case. Thank you, Charlotte.

Solicitors tagged in
this review

from Ellis-Fermor & Negus Ltd

Thank you for your feedback. We’re delighted to hear that Charlotte Price was able to support you effectively with your employment matter. Providing prompt responses and thorough, practical advice is something we value greatly, and it’s wonderful to know this helped achieve a swift and less stressful resolution.

0
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Profile image of Shannon Rhodes

Shannon Rhodes

Verified
Notary

Excellent service✔️

I have had fantastic previous experiences with EF&N, so it’s no surprise that this time was great too! Especially with Holly, who handled my name change. She was lovely and incredibly efficient. The entire process was completed in just three days, and the communication was excellent throughout. I highly recommend their services!

Solicitors tagged in
this review

from Ellis-Fermor & Negus Ltd

Dear Shannon, Thank you for your feedback. We’re delighted to hear that Holly provided efficient and friendly support with your name change, completing the process so quickly and keeping communication clear throughout. Your recommendation is greatly appreciated.

0
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Luke Mulligan

Verified
Consumer

Forensic level litigation

As a business we have retained EFN for our legal requirements for many years and Tim has helped us with several commercial disputes. The most notable was a vexatious claim made by an 'unreliable' plaintiff that could have become tricky due to their disposition to ignore protocol and the truth. Tim, and his team, were able to cut through the noise and dismantle each of their heads of claim with precision. This could have only been acheived by full immersion into the case and mastery of the facts. Tim always seems calm but he is highly competitive and invariably a pleasure to work with.

Solicitors tagged in
this review

from Ellis-Fermor & Negus Ltd

Dear Luke, Thank you for your review. We’re delighted that Tim and the team were able to support you effectively through your commercial disputes and provide the focused, detailed approach needed to achieve a positive outcome. Your kind words are greatly appreciated.

0
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Other Reviews

Profile image of Philip

Philip

Philip

Fantastic service from Shauna and Sophie in purchasing my first home. Really made the whole process less stressful - thank you!

0
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Profile image of Phil

Phil

Phil

Ben and his team were very helpful and knowledgeable. Very happy with the service - thank you.

0
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Profile image of Andrew

Andrew

Andrew

Absolutely useless. Rang them about a matter, was told someone would call me back, they never did. Rang again the next day, same thing. Rang again the next day, same thing. Went in to see what was going on, was told no one was available, they would call me. They never did. For some reason I later approached them again about a different matter, was told someone would ring me back. They never did.

A representative from Ellis-Fermor & Negus Ltd responded to this review

Dear Andrew, Thank you for taking the time to leave us your feedback. I am very sorry to hear that you weren’t happy with your experience. We work hard to look after each and every one of our clients and take all feedback seriously. I have passed on your comments to the team who dealt with your matter and be assured that we are taking steps to address this. Please accept our sincerest apologies and don't hesitate to contact us with any further comments or concerns and we will seek to rectify them. Kind regards, Ellis-Fermor & Negus Solicitors.

0
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JOY

JOY

Absolutely poor. That's all I got say never known anything like the service.

0
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Janay

Janay

Would not recommend to anyone wanting a smooth and stress-free experience. 3 months later I am still dealing with issues that I was told had been sorted by my solicitor (Shona) at the time of purchasing my property. Terrible communication and service, choose to ignore you as soon as your sale goes through. AVOID!

A representative from Ellis-Fermor & Negus Ltd responded to this review

Dear Janay, Thank you for taking the time to give us your feedback. We are sorry to hear you have not been happy with the service you have received from our team as we understand the stresses involved when purchasing a house. We work hard to look after each and every one of our clients and take all feedback seriously. In this particularly uncommon case, the file was passed between the offices as the original case handler needed to go on extended compassionate leave. Please accept our sincerest apologies for failing to communicate this adequately. We are aware of the problem and please be assured that we have taken steps to address this. Please don't hesitate to contact us with any further comments or concerns and we will seek to rectify them. Kind regards, Ellis-Fermor & Negus Solicitors

0
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