Commercial Property
|
749 Total Company Reviews
Commercial Property
|
749 Total Company Reviews
Suite 5, Second Floor, Everdene House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU
Accepting new clients
Suite 5, Second Floor, Everdene House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000397
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Dutton Gregory LLP are accredited by
At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.
The rankings below show the areas of expertise that Dutton Gregory LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Dutton Gregory LLP are accredited by
At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.
The rankings below show the areas of expertise that Dutton Gregory LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"Thank you for helping me navigate thro' my late fathers issues (probate & update to deeds of the property) and in preparing my will."
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"Very knowledgeable and it felt like a personalised service was being provided. Always willing to clarify any questions and always responsive."
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| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Suite 5, Second Floor, Everdene House, Deansleigh Road, Bournemouth, Dorset, BH7 7DU
What clients say about Dutton Gregory LLP
Clients repeatedly praise the firm’s expertise across conveyancing, wills & probate, family and property litigation, landlord/tenant work and probate; many note successful, smooth completions even for complex matters. Reviewers value clear, prompt communication, responsiveness, proactivity, empathy and patience; solicitors are described as calm, professional, efficient and detail‑oriented. Clients highlight helpfulness, trustworthiness and user‑friendly processes (including a useful app), and commend staff for keeping them well informed and reducing stress throughout transactions.
As a Chartered Engineer (Civils), I require detail and professionalism in all of my dealings with third parties. Nicky Marsh and her team have excelled throughout, giving support and confidence throughout our dealings. Management should recognise their dedication and commitment; pay them some more money and keep a superb team together.
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Good afternoon Chris. Thank you for taking the time to provide this feedback; we're delighted to read that Nicky supported you so well. Mark - Dutton Gregory
You helped us sort our land registry and freehold that we didn't know what to do. Everything was perfect from start fo finish.
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Good morning Paul. Thank you for taking the time to provide this feedback; we're so pleased that the team supported you so well. We'll be sure to pass your feedback onto the team. Mark - Dutton Gregory
Amy Cullen handled the sale for us, she provided an excellent service throughout the whole transaction. I would highly recommend her.
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Good morning. Thank you for providing this excellent feedback - we'll be sure to pass this onto Amy and the team. Mark - Dutton Gregory
This review was submitted by a verified client of Dutton Gregory LLP.
Excellent service provided by Amy Bristoe and Nathalie Harris, Chandler's Ford Branch.
Good morning Timothy. Thank you for providing this excellent feedback - we'll be sure to pass this onto Amy, Nathalie and the team. Mark - Dutton Gregory
This review was submitted by a verified client of Dutton Gregory LLP.
Both Katie and Amy were responsive with my questions however Amy exceeded expectations with response time, very clear instructions and detailed correspondence. She listened to my request to expedite the paperwork where possible to avoid additional costs and finalised the work in very short order. Greatly appreciated!
Good morning Melissa. Thank you for taking the time to provide this excellent and in-depth feedback - it's great to read that Amy and Katie supported you so well. We'll be sure to pass this onto the them. Mark - Dutton Gregory
I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.
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Good afternoon Chris. Thank you for providing this feedback. We understand that you have been speaking with the team regarding this, and they have looked into this and provided a response. Mark - Dutton Gregory
Where to begin? I think disastrous and expensive would be a good start, quickly followed by one of the worst legal experiences to date. Got "allocated" this outfit some time ago as the litigator for a lease extension. Began reasonably well in the hands of a Dispute Resolution Executive who subsequently disappeared into the vapour on maternity leave but without the courtesy of telling me. Impending absence only discovered from tiny type in the email signature strip. How very professional. To be replaced by a full-blown Senior Associate Solicitor at a much, much higher hourly rate. Her profile described her as a "Property Specialist" but clearly not specialist enough to be able to explain anything coherently, not to change her mind at the 11th hour and not to have any idea of where things were at any given time. From my particular experience I'd say her "specialities" were more an inability to communicate clearly and concisely - including that old chestnut answering a direct question - long, rambling contradictory emails with just a dash of inaccurate cut and paste thrown in to spice things up, racking up her very substantial fees with her indecision and stretching the matter out interminably due to an overarching terror of "the litigation risk". Discussion at later date with a different legal firm told me that whereas a litigation risk does exist in every case, all the adjournments were unnecessary in such a simple matter and, very unsurprisingly, even the Courts got sick of it all and threatened to dismiss. A request to speak to someone who could explain better was met with a wall of silence and repeated requests to keep costs down by handing the matter to another Legal Executive or junior got the same shocking inaction. The little in her favour was that - after a number of challenges - she made a few meagre attempts to reduce costs and shaved a bit off her bills. Her final shining triumph was, however, to tell me I must pay the other side's costs when she had negotiated to the contrary. So, definitely no recommendation for this lot, and especially not her. Just another long, rotten and ridiculously expensive drag. And before this firm rushes to tell me that it was all the fault of the non-cooperative Freeholder, it's true that he dragged his heels but that does not in anyway impact my view of the poor service dispensed by the so-called "specialist".
Good afternoon Me Ri. Thank you for taking the time to provide this vital feedback; we always aim to deliver an exceptional experience so we're genuinely saddened to read that we weren't able to match your expectations on this occasion. We are discussing your feedback internally, with an aim of improving wherever possible. Mark - Dutton Gregory
We would like to sincerely thank Lily Benson at Dutton Gregory for her excellent support throughout our home buying process. She was highly professional, efficient, and always took the time to explain everything clearly, making sure we felt confident at every stage. Her attention to detail and responsiveness made a big difference, and she helped ensure the whole process went as smoothly as possible. We truly appreciate her hard work and would highly recommend Lily Benson and Dutton Gregory to anyone in need of legal services.
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Good morning Harun ISIK. Thank you for taking the time to provide this detailed and excellent feedback - we're so pleased that Lily was able to support you so well. Mark - Dutton Gregory
I recently dealt with Dutton Gregory for the sale of my property and the team demonstrated a high level of professionalism, clear communication, and strong attention to detail throughout the proces. A special thank you to Nadia and Kelly for their outstanding support. Their dedication, responsiveness, and willingness to go the extra mile truly made a difference and ensured everything ran smoothly. I would highly recommend Dutton Gregory.
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Good morning Vicki. Thank you for providing this feedback - it's lovely to read how Nadia and Kelly supported you so well. We'll be sure to pass your feedback onto them and the team. Thank you again. Mark - Dutton Gregory
Absolutely fantastic conveyancing solicitors - couldn't have asked for a better service from Naomi Williams. Needed completion within 3 months and Naomi was excellent throughout and pushed to secure the property in the required time frame. Will only be going with Dutton Gregory moving forward, thanks!
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Good afternoon Callum Thank you for providing this feedback; we're so pleased that Naomi was able to support you so well. We'll be sure to pass this onto Naomi and the team. Mark - Dutton Gregory
What clients say about Dutton Gregory LLP
Clients repeatedly praise the firm’s expertise across conveyancing, wills & probate, family and property litigation, landlord/tenant work and probate; many note successful, smooth completions even for complex matters. Reviewers value clear, prompt communication, responsiveness, proactivity, empathy and patience; solicitors are described as calm, professional, efficient and detail‑oriented. Clients highlight helpfulness, trustworthiness and user‑friendly processes (including a useful app), and commend staff for keeping them well informed and reducing stress throughout transactions.
Charley Peters provided us with an outstanding service. I could not fault him.
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Good morning Mr Walker. Thank you for providing this feedback; we're so pleased to read how Charley supported you so well. Mark - Dutton Gregory
Amanda was absolutely fantastic, responded to emails immediately, very friendly and informed us of everything. Extremely happy with the service provided and would recommend.
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Good morning. Thank you for taking the time to provide this feedback; it's so pleasing to read how Amanda supported you so well. Mark - Dutton Gregory
This review was submitted by a verified client of Dutton Gregory LLP.
Very happy with the Will writing service given by Rachel. Always calm, in control and responsive
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Good morning Tom. Thank you for providing this fantastic feedback; we're so pleased that Rachel supported you so well. Mark - Dutton Gregory
This was my first call with Helen but I had worked with her before
Good morning. Thank you for providing this feedback; we're pleased to have supported you so well. Mark - Dutton Gregory
Helen Cort is very efficient and does a great job in keeping me informed. She was willing to phone me to explain the details and time frame required. Helen worked from Monday to Thursdays but she did some correspondence over the weekends when needed that I really appreciated.I also had someone else for making my Will.
Good morning. Thank you for providing this feedback; we're so pleased that Helen supported you so well. Mark - Dutton Gregory
We had a really positive experience with Dutton Gregory during the sale of our flat and purchase of our new home. A special thank you to Kirsty Peto, who worked so hard throughout and always kept us updated. She was a real breath of fresh air and such a pleasure to deal with. We’re so grateful for everything she did to help get us over the finish line. Thank you Kirsty!
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Good morning Charlotte. We're delighted to read how Kirsty supported you so well; we'll be sure to pass your feedback onto Kirsty and the team. Thank you for taking the time to provide this feedback. Mark - Dutton Gregory
I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.
Solicitors tagged in
this review
Good afternoon Chris. Thank you for providing this feedback. We understand that you have been speaking with the team regarding this, and they have looked into this and provided a response. Mark - Dutton Gregory
Fantastic law firm thank you very much. Highly recommend.
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Good morning Jamie. Thank you for providing this feedback; it's great to read how highly you rate us. Mark - Dutton Gregory
Amy has been great and dealt with my house purchase quickly/swiftly and frictionless. Communicated when necessary and job done on time:) made the whole experience so much less stressful, no hidden charges. Thank You Amy
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Good morning Yvonne. Thank you for taking the time to provide this feedback; we're delighted to read how well Amy supported you, and that she ensured a really positive service for you. Mark - Dutton Gregory
Bournemouth Office: Nadia Choudhury, Senior Associate Solicitor. Kelly Howe, Legal Assistant. Highly recommended for excellent legal guidance and exceptional customer service. Nadia achieved our sale smoothly and expertly, keeping us well informed. She deftly navigated us through a complex contract to a sound outcome. A very positive experience on every level.
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Good afternoon Linda. Thank you for taking the time to provide this feedback; we're delighted to read how well Nadia and Kelly supported you. We'll be sure to pass your feedback on Nadia, Kelly and the team. Mark - Dutton Gregory
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