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Kiteleys Solicitors Limited

4.6 | 31 Reviews 31 Reviews | Wills, Trusts & Probate
140 Total Company Reviews info icon Wills, Trusts & Probate | info icon 140 Total Company Reviews Wills, Trusts & Probate | info icon 140 Total Company Reviews

40 Haven Road, Poole, Dorset, BH13 7LP

Accepting new clients

40 Haven Road, Poole, Dorset, BH13 7LP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007166

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Kiteleys Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
95%+
Success
Rate
94%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Kiteleys Solicitors Limited are accredited by

The Law Society accreditation awarded to Kiteleys Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Kiteleys Solicitors Limited
Trading names:
Kiteleys Solicitors

Description

Whether you are looking to set up a business, move to a new house, seek advice about a dispute or plan for your future. We put clients needs at the heart of all we do, and with many years of legal expertise we put ourselves in your shoes. To make sure we provide an excellent service with empathy and understanding We have 4 offices in the Dorset and Hampshire area so are never too far from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Kiteleys Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Kiteleys Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Kiteleys Solicitors Limited are accredited by

The Law Society accreditation awarded to Kiteleys Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Kiteleys Solicitors Limited
Trading names:
Kiteleys Solicitors

Description

Whether you are looking to set up a business, move to a new house, seek advice about a dispute or plan for your future. We put clients needs at the heart of all we do, and with many years of legal expertise we put ourselves in your shoes. To make sure we provide an excellent service with empathy and understanding We have 4 offices in the Dorset and Hampshire area so are never too far from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Kiteleys Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Kiteleys Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

40 Haven Road, Poole, Dorset, BH13 7LP

Reviews

4.6 /5 31 Reviews
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Clients say

What clients say about Kiteleys Solicitors Limited

Clients praise the firm for strong conveyancing, wills, powers of attorney and related property expertise, with particular strengths in complex or unusual transactions and timely, efficient handling. The team is described as knowledgeable, reliable and professional, providing clear communication, prompt responses and good value. Soft skills valued include empathy, patience, approachability and reassurance, plus friendly, personal service; clients note calmness under pressure, problem‑solving, attention to detail and a willingness to go above and beyond to achieve positive outcomes.

Excellent communication
Responsive team
Knowledgeable staff
Efficient service
Friendly manner
Helpful guidance
Timely updates
Professional conduct
Problem solving
Highly recommended

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Disappointing experience getting lasting power-of-attorney done

Had a long, expensive, laborious process getting our LPA done with Kiteleys. At no point was I told that I could do it myself for free online; I only found out afterwards, having shelled out thousands. The process itself was torturous, with many occasions of us having to chase them to get things across the line, and then finally registered properly. Overall, a disappointing experience.

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Stanley Peters

Verified

my journey with Kitelys

I have used Kiteleys on many occasions, buying selling a house, Power of attorney, will, completing government forms, and equity release. At all times Kieleys were friendly and put me at ease. I would recommend them

Solicitors tagged in
this review

from Kiteleys Solicitors Limited

Stanley, thank you for your review. We’re pleased to hear Sarah Louise and the team have consistently provided a friendly and reassuring service across a range of matters, including property transactions, wills, and legal forms.

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A J Maysons & Company Limited

Verified
Housing & Property

Used many times

Kiteleys have undertaken conveyancing in both sale and purchase requirements for a number of our property transactions, satisfactorily in general and excellent when we were experiencing a problem with a business incorrectly claiming an involvement with one of our rental properties. They have completed two sets of wills for each of two of our family, they have completed 4 sets of powers of attorney. We are considering them for a further sale and purchase of property to probably occur within the not too distant future.

from Kiteleys Solicitors Limited

Thank you for your continued trust in Kiteleys across so many areas of your legal affairs. We are particularly pleased that we could provide excellent support when resolving the complex issue with your rental property. It has been a pleasure assisting your family and we look forward to hopefully working with you again in the future.

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Frances Nevin

Verified
Housing & Property

Excellent conveyancing

Efficient and friendly service Problems dealt with effectively and quickly

from Kiteleys Solicitors Limited

Thank you so much for your wonderful review, Frances. We are delighted to hear you found our service efficient, friendly and approachable, and that any problems were dealt with effectively and quickly. If you need anything further in the future, please don’t hesitate to get in touch.

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Anonymous

Verified
Housing & Property

Helping with Property Sale for Deceased Parent

Excellent service from start to finish regarding the conveyancing of my Mother’s property. Sympathetic and Empathetic at a difficult time. Had previously arranged Will and Powers of Attorney. Very Professional would always recommend.

from Kiteleys Solicitors Limited

Thank you so much for your kind review. We’re very pleased to hear that our team could provide sympathetic, professional support during the sale of your mother’s property at a difficult time. If you need any legal assistance in future or have questions about moving forward, please don’t hesitate to get in touch.

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Other Reviews

Profile image of Bex

Bex

Wills, Trusts & Probate

Bex

Great service from Victoria to get mirror wills organised. She was very helpful and informative and had just the right balance of humour and sensitivity over something I found difficult to do, which was hugely appreciated. Would happily use Kiteleys again and recommend them.

Kiteleys Solicitors Limited

Dear Bex, Thank you for your wonderful feedback. We are delighted that Victoria provided great service to organise your mirror wills. It is excellent that you found her very helpful and informative, and especially appreciated her balance of humour and sensitivity regarding a difficult process. We are pleased you would happily use Kiteleys again and recommend us. Best regards, Kiteley Solicitors

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Dr

Wills, Trusts & Probate

A client

Highly recommend Kiteleys Solicitors. I dealt with Kyle Muspratt who organised Power of Attorney and probate in relation to my mother. Clear information and excellent communication.

A representative from Kiteleys Solicitors Limited responded to this review

Thank you, Dr James Taylor, for taking the time to leave us a review. We are delighted to read your comments and will be sure to pass on to Kyle and the team. All the best, Kiteleys Solicitors

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Joan

Wills, Trusts & Probate

Joan

Have just had our wills drawn up by Emily Bartlett of Kiteleys at the Canford Cliffs office, the service was excellent, friendly and extremely prompt. Would recommend 100%.

A representative from Kiteleys Solicitors Limited responded to this review

Hi Joan, thank you for taking the time to leave us a review. We have passed your comments on to Emily. All the best, Kiteleys Solicitors

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Diane

Wills, Trusts & Probate

Diane

Really good experience with very pleasant people in drawing up my will in relation to free wills month. Not 5 stars as the draft missed an important part though that was then corrected

A representative from Kiteleys Solicitors Limited responded to this review

Hi Diane, thank you for your review. We are pleased that you felt that you had a really good experience in relation to your Will and you have, of course, highlighted the importance of providing a draft for clients to review ahead of executing the document. We do hope that, given your experience, you instruct us in the future and allow us the opportunity to improve from 4* to 5*. We wish you a Merry Christmas and all the very best for the New Year. All the best, Kiteleys Solicitors

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David

Wills, Trusts & Probate

David

I am delighted with the professional and personal service from the team at Kiteleys solicitors . I needed help with probate first, and later with their conveyancing service for a sale of the property. Hayley Bugler at the Tower Park office was outstanding. I would recommend Kiteleys and would use them again, Thank you.

A representative from Kiteleys Solicitors Limited responded to this review

Hi David, thank you for taking the time to leave a review. We are delighted to read such lovely comments and we will be sure to let Hayley know your feedback. We look forward to assisting you with your legal needs in the future. All the best, Kiteleys Solicitors

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Reviews

4.7 /5 140 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Kiteleys Solicitors Limited

Clients praise the firm for strong conveyancing, wills, powers of attorney and related property expertise, with particular strengths in complex or unusual transactions and timely, efficient handling. The team is described as knowledgeable, reliable and professional, providing clear communication, prompt responses and good value. Soft skills valued include empathy, patience, approachability and reassurance, plus friendly, personal service; clients note calmness under pressure, problem‑solving, attention to detail and a willingness to go above and beyond to achieve positive outcomes.

Excellent communication
Responsive team
Knowledgeable staff
Efficient service
Friendly manner
Helpful guidance
Timely updates
Professional conduct
Problem solving
Highly recommended

ReviewSolicitors Review List

Profile image of Chris

Chris

Verified
Housing & Property

Diligence and promptness has been 2nd to none.

We are very appreciative of all of Shaun's hard work with our recent conveyancing matters. His diligence and promptness has been 2nd to none. Thank you for everything Shaun..

0
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Caroline Fowler

Verified
Lasting Power of Attorney

Thank you very much for the very useful advice

I have to say that I was very impressed that Sarah took the trouble to call me on a Saturday when I failed to make an appointment a few weeks ago - and I really appreciate the trouble she has taken since to reassure me that I, and my family, are in good hands with Kiteleys.

Solicitors tagged in
this review

from Kiteleys Solicitors Limited

Thank you for your feedback. We’re delighted to hear that Sarah went the extra mile to get in touch and provide reassurance.

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Tom and Sandra Alexander

Verified
Housing & Property

Polite, attentive and extremely efficient

Anna recently acted for us in the conveyancing of the sale and purchase of our properties. Buying and selling property can be very stressful but Anna was polite, attentive and extremely efficient and kept us fully informed at every stage of the process. She was quick to respond to any queries we had and we were pleased with the speed at which we were able to complete and move into our new home. We would certainly recommend Anna in the future. Thank you Anna.

from Kiteleys Solicitors Limited

Thank you both for your wonderful review and your recommendation. We are delighted to hear that Anna’s efficiency and attentiveness helped make your move as seamless and stress-free as possible. Keeping our clients fully informed and responding promptly to queries is a priority for our conveyancing team, and we are pleased that we could help you move into your new home so quickly. I will be sure to share your kind words with Anna. Congratulations on your new home!

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Peter Cleary

Verified

Go straight to Kiteleys

That know the law, I don’t. Professionals to the last. A truly pleasant experience.

from Kiteleys Solicitors Limited

Thank you Peter for your kind review. We’re pleased you found the service professional and straightforward. Your feedback is appreciated and we’re glad you had a positive experience.

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Peter Lewis

Verified

Good service

Professional work carried out in a smooth Manner .

from Kiteleys Solicitors Limited

Dear Peter. Thank you for your feedback. We’re pleased to hear you found the work carried out in a smooth and professional manner. We really appreciate you taking the time to share your experience.

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Other Reviews

Profile image of Rosemary Nash

Rosemary Nash

Rosemary

An incredible service provided by Shaun Kellaway, Harry and the team. They made what could of been an extremely difficult process and also gave me excellent advice. They are incredibly knowledgeable and responded quickly to emails and they have a team that are always there when you telephone. Five stars is not enough for the service provided. Well done to Shaun and team

from Kiteleys Solicitors Limited

Dear Rosemary. Thank you for your kind feedback. We’re delighted to hear that Shaun, Harry, and the team provided such knowledgeable, responsive, and supportive service, and helped make a potentially difficult process much easier for you. We really appreciate your recommendation and are pleased you felt so well looked after throughout.

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Rowina Seidler

Housing & Property

Rowina

We were incredibly happy with David Bridge (our solicitor) and Carole Evans (his assistant) who were absolutely excellent throughout the process of helping us buy our dream property and we are so grateful to them! Our situation was quite unusual. The property we wanted to buy we were attempting to purchase privately without an Estate Agent. The landlords of that property were holding the property for us, but we needed an exclusivity agreement so that we couldn’t buy anything else in that time and they couldn’t sell it to anybody else (and they needed to receive an amount of money if they kept to this exclusivity agreement for a period). Very few law firms could handle creating this exclusivity agreement but David was willing and able. Then there was also the matter of time. We had a five month window to sell our house and buy our dream property (which is quite a small window) and though David’s conveyancing and Carole’s support, they made it happen for us! We couldn’t be more happy with the service we received and grateful for their help!

Thank you so much for your kind and detailed review. We’re absolutely delighted to hear how happy you were with the service provided by David and Carole. It’s wonderful to know that David’s expertise and willingness to take on the exclusivity agreement made such a difference. We also appreciate how important the timing was for you, and we’re so pleased that David and Carole were able to support you through both the sale and purchase within your tight timeframe. Your feedback means a great deal to us, and we’ll be sure to pass on your kind words to both David and Carole. Congratulations on securing your dream property — we wish you many happy years there! If you ever need assistance again in the future, please don’t hesitate to get in touch. All the best Kiteleys Solicitors

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Ian West

Ian

Thank you Anna for your service, I used Kiteleys before and both times have been pleased. Thank you again for your work. Regards ian

from Kiteleys Solicitors Limited

Ian, thank you for your review. We’re pleased to hear Anna provided a good service and that you’ve been satisfied on both occasions.

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Piers Hamersley

Piers

Very helpful and quick

from Kiteleys Solicitors Limited

Thank you for your review, Piers. We’re pleased to hear that you found our team helpful and efficient.

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graham swyer

Housing & Property

graham

Excellent service and great communication from them

Thank you for your five star review. It's great to hear that you were pleased with our service. All the best Kiteleys solicitors

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