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Kiteleys Solicitors Limited

4.4 | 34 Reviews 34 Reviews | Writing a Codicil
144 Total Company Reviews info icon Writing a Codicil | info icon 144 Total Company Reviews Writing a Codicil | info icon 144 Total Company Reviews

Unit 7, Concept Park, Innovation Close, Poole, Dorset, BH12 4QT

Accepting new clients

Unit 7, Concept Park, Innovation Close, Poole, Dorset, BH12 4QT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 401309

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Kiteleys Solicitors Limited |

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Kiteleys Solicitors Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
5% above
national average
91%
Success
Rate
9% above
national average
88%
Would
Recommend
7% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Kiteleys Solicitors Limited are accredited by

The Law Society accreditation awarded to Kiteleys Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Kiteleys Solicitors Limited
Trading names:
Kiteleys Solicitors

Description

Whether you are looking to set up a business, move to a new house, seek advice about a dispute or plan for your future. We put clients needs at the heart of all we do, and with many years of legal expertise we put ourselves in your shoes. To make sure we provide an excellent service with empathy and understanding We have 4 offices in the Dorset and Hampshire area so are never too far from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Kiteleys Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Kiteleys Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Kiteleys Solicitors Limited are accredited by

The Law Society accreditation awarded to Kiteleys Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Kiteleys Solicitors Limited
Trading names:
Kiteleys Solicitors

Description

Whether you are looking to set up a business, move to a new house, seek advice about a dispute or plan for your future. We put clients needs at the heart of all we do, and with many years of legal expertise we put ourselves in your shoes. To make sure we provide an excellent service with empathy and understanding We have 4 offices in the Dorset and Hampshire area so are never too far from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Kiteleys Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Kiteleys Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit 7, Concept Park, Innovation Close, Poole, Dorset, BH12 4QT

Reviews

4.4 /5 34 Reviews
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Clients say

What clients say about Kiteleys Solicitors Limited

The firm specialises in conveyancing, property transactions, wills, powers of attorney and related residential legal work, demonstrating strong technical expertise and problem‑solving ability. Clients praise timely, thorough and knowledgeable service, clear communication and responsiveness. Valued soft skills include friendliness, empathy, professionalism, reliability and attentiveness; staff are described as calm, diligent and supportive, making stressful processes feel straightforward and reassuring.

Friendly staff
Helpful service
Responsive communication
Efficient process
Knowledgeable team
Thorough work
Professional conduct
Trustworthy service
Prompt attention
Client-focused

ReviewSolicitors Review List

Profile image of Caroline Fowler

Caroline Fowler

Verified
Wills, Trusts & Probate

Thank you very much for the very useful advice

I have to say that I was very impressed that Sarah took the trouble to call me on a Saturday when I failed to make an appointment a few weeks ago - and I really appreciate the trouble she has taken since to reassure me that I, and my family, are in good hands with Kiteleys.

Solicitors tagged in
this review

from Kiteleys Solicitors Limited

Thank you for your feedback. We’re delighted to hear that Sarah went the extra mile to get in touch and provide reassurance.

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Anonymous

Verified
Wills, Trusts & Probate

Disappointing experience getting lasting power-of-attorney done

Had a long, expensive, laborious process getting our LPA done with Kiteleys. At no point was I told that I could do it myself for free online; I only found out afterwards, having shelled out thousands. The process itself was torturous, with many occasions of us having to chase them to get things across the line, and then finally registered properly. Overall, a disappointing experience.

0
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Stanley Peters

Verified

my journey with Kitelys

I have used Kiteleys on many occasions, buying selling a house, Power of attorney, will, completing government forms, and equity release. At all times Kieleys were friendly and put me at ease. I would recommend them

Solicitors tagged in
this review

from Kiteleys Solicitors Limited

Stanley, thank you for your review. We’re pleased to hear Sarah Louise and the team have consistently provided a friendly and reassuring service across a range of matters, including property transactions, wills, and legal forms.

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A J Maysons & Company Limited

Verified
Housing & Property

Used many times

Kiteleys have undertaken conveyancing in both sale and purchase requirements for a number of our property transactions, satisfactorily in general and excellent when we were experiencing a problem with a business incorrectly claiming an involvement with one of our rental properties. They have completed two sets of wills for each of two of our family, they have completed 4 sets of powers of attorney. We are considering them for a further sale and purchase of property to probably occur within the not too distant future.

from Kiteleys Solicitors Limited

Thank you for your continued trust in Kiteleys across so many areas of your legal affairs. We are particularly pleased that we could provide excellent support when resolving the complex issue with your rental property. It has been a pleasure assisting your family and we look forward to hopefully working with you again in the future.

0
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Anonymous

Verified
Housing & Property

Helping with Property Sale for Deceased Parent

Excellent service from start to finish regarding the conveyancing of my Mother’s property. Sympathetic and Empathetic at a difficult time. Had previously arranged Will and Powers of Attorney. Very Professional would always recommend.

from Kiteleys Solicitors Limited

Thank you so much for your kind review. We’re very pleased to hear that our team could provide sympathetic, professional support during the sale of your mother’s property at a difficult time. If you need any legal assistance in future or have questions about moving forward, please don’t hesitate to get in touch.

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Other Reviews

Profile image of Andrea McLean

Andrea McLean

Andrea

Very friendly and helpful service. Gave my parents advice, they were very happy with the information given. A few steps to get in and out which could be a problem for people less mobile, however they will also do house calls if necessary. It was an extremely hot day and the room was terribly hot with no air, the solicitor apologised on numerous occasions.

from Kiteleys Solicitors Limited

Thank you for the feedback, Andrea! We are glad our team gave your parents helpful advice, and that our accommodating house-call service offers a great solution for mobility needs. We sincerely apologize for the office temperature that day and appreciate your understanding!

0
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Bex

Wills, Trusts & Probate

Bex

Great service from Victoria to get mirror wills organised. She was very helpful and informative and had just the right balance of humour and sensitivity over something I found difficult to do, which was hugely appreciated. Would happily use Kiteleys again and recommend them.

Kiteleys Solicitors Limited

Dear Bex, Thank you for your wonderful feedback. We are delighted that Victoria provided great service to organise your mirror wills. It is excellent that you found her very helpful and informative, and especially appreciated her balance of humour and sensitivity regarding a difficult process. We are pleased you would happily use Kiteleys again and recommend us. Best regards, Kiteley Solicitors

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Dr

Wills, Trusts & Probate

A client

Highly recommend Kiteleys Solicitors. I dealt with Kyle Muspratt who organised Power of Attorney and probate in relation to my mother. Clear information and excellent communication.

A representative from Kiteleys Solicitors Limited responded to this review

Thank you, Dr James Taylor, for taking the time to leave us a review. We are delighted to read your comments and will be sure to pass on to Kyle and the team. All the best, Kiteleys Solicitors

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Joan

Wills, Trusts & Probate

Joan

Have just had our wills drawn up by Emily Bartlett of Kiteleys at the Canford Cliffs office, the service was excellent, friendly and extremely prompt. Would recommend 100%.

A representative from Kiteleys Solicitors Limited responded to this review

Hi Joan, thank you for taking the time to leave us a review. We have passed your comments on to Emily. All the best, Kiteleys Solicitors

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Paula

Paula

A few months ago I used Kiteleys for the second time for some changes to a Life Policy. Ashleigh Bryant Fower was super helpful and easy to deal with. The first time I encountered Kiteleys was when I walked in late one Friday afternoon hoping (against hope as I wasn’t a client) for some advice on a conveyancing matter I was struggling with. Sarah Townsend was in the office and answered my question there and then. Her advice saved me a lot of time and money with the inept conveyancing firm my mother was using. It was without hesitation that I used Kiteleys again when the family needed help on a Life Policy. I heartily recommend this firm.

A representative from Kiteleys Solicitors Limited responded to this review

Hello Paula, Thank you for taking the time to leave a review. It was an absolute pleasure to read and has been passed on to both Sarah and Ashleigh. We are delighted you have had such a positive experience with us, and we look forward to assisting in the future if you need us. All the best, Kiteleys Solicitors

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Reviews

4.7 /5 144 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Kiteleys Solicitors Limited

The firm specialises in conveyancing, property transactions, wills, powers of attorney and related residential legal work, demonstrating strong technical expertise and problem‑solving ability. Clients praise timely, thorough and knowledgeable service, clear communication and responsiveness. Valued soft skills include friendliness, empathy, professionalism, reliability and attentiveness; staff are described as calm, diligent and supportive, making stressful processes feel straightforward and reassuring.

Friendly staff
Helpful service
Responsive communication
Efficient process
Knowledgeable team
Thorough work
Professional conduct
Trustworthy service
Prompt attention
Client-focused

ReviewSolicitors Review List

Profile image of Chris

Chris

Verified
Housing & Property

Diligence and promptness has been 2nd to none.

We are very appreciative of all of Shaun's hard work with our recent conveyancing matters. His diligence and promptness has been 2nd to none. Thank you for everything Shaun..

from Kiteleys Solicitors Limited

Thank you for your feedback. We are delighted to hear that Shaun’s diligence and promptness made such a positive impact on your conveyancing matters.

0
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Profile image of Caroline Fowler

Caroline Fowler

Verified
Wills, Trusts & Probate

Thank you very much for the very useful advice

I have to say that I was very impressed that Sarah took the trouble to call me on a Saturday when I failed to make an appointment a few weeks ago - and I really appreciate the trouble she has taken since to reassure me that I, and my family, are in good hands with Kiteleys.

Solicitors tagged in
this review

from Kiteleys Solicitors Limited

Thank you for your feedback. We’re delighted to hear that Sarah went the extra mile to get in touch and provide reassurance.

0
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Profile image of Tom and Sandra Alexander

Tom and Sandra Alexander

Verified
Housing & Property

Polite, attentive and extremely efficient

Anna recently acted for us in the conveyancing of the sale and purchase of our properties. Buying and selling property can be very stressful but Anna was polite, attentive and extremely efficient and kept us fully informed at every stage of the process. She was quick to respond to any queries we had and we were pleased with the speed at which we were able to complete and move into our new home. We would certainly recommend Anna in the future. Thank you Anna.

from Kiteleys Solicitors Limited

Thank you both for your wonderful review and your recommendation. We are delighted to hear that Anna’s efficiency and attentiveness helped make your move as seamless and stress-free as possible. Keeping our clients fully informed and responding promptly to queries is a priority for our conveyancing team, and we are pleased that we could help you move into your new home so quickly. I will be sure to share your kind words with Anna. Congratulations on your new home!

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Peter Cleary

Verified

Go straight to Kiteleys

That know the law, I don’t. Professionals to the last. A truly pleasant experience.

from Kiteleys Solicitors Limited

Thank you Peter for your kind review. We’re pleased you found the service professional and straightforward. Your feedback is appreciated and we’re glad you had a positive experience.

0
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Profile image of Peter Lewis

Peter Lewis

Verified

Good service

Professional work carried out in a smooth Manner .

from Kiteleys Solicitors Limited

Dear Peter. Thank you for your feedback. We’re pleased to hear you found the work carried out in a smooth and professional manner. We really appreciate you taking the time to share your experience.

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Other Reviews

Profile image of Joey Derham

Joey Derham

Housing & Property

Joey

Anna has been an absolute star through my conveyancing process. Buying my first property was a big task, however Anna and the conveyancing department helped me along and made everything simple as can be. All around Great service, I will be using them for my future purchases.

from Kiteleys Solicitors Limited

Thank you so much, Joey! Buying your first home is a huge milestone, and we are thrilled that Anna and the conveyancing team made the whole process feel so straightforward and manageable for you. Anna will be delighted to read your kind words, and we look forward to working with you again on your future purchases. Congratulations on your new home!

0
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Profile image of Andrea McLean

Andrea McLean

Andrea

Very friendly and helpful service. Gave my parents advice, they were very happy with the information given. A few steps to get in and out which could be a problem for people less mobile, however they will also do house calls if necessary. It was an extremely hot day and the room was terribly hot with no air, the solicitor apologised on numerous occasions.

from Kiteleys Solicitors Limited

Thank you for the feedback, Andrea! We are glad our team gave your parents helpful advice, and that our accommodating house-call service offers a great solution for mobility needs. We sincerely apologize for the office temperature that day and appreciate your understanding!

0
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Profile image of Donald Bailey

Donald Bailey

Donald

100ercent in all respects!

from Kiteleys Solicitors Limited

Thank you so much for your wonderful review, Donald! We’re thrilled to hear you’re 100% satisfied across the board.

0
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Profile image of Emily Ruddock

Emily Ruddock

Housing & Property

Emily

We had a great experience using Kiteleys Solicitors for our house purchase. David and Carole were extremely diligent, responsive and thorough. I can't recommend them highly enough. Thank you.

Solicitors tagged in
this review

from Kiteleys Solicitors Limited

Thank you for the wonderful review, Emily! We are delighted to hear you had a great experience using Kiteleys Solicitors for your house purchase. Buying a home is a major milestone, so it is fantastic that David and Carole provided such diligent, responsive, and thorough support. Thank you for your high recommendation, it is greatly appreciated!

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Profile image of Rosemary Nash

Rosemary Nash

Rosemary

An incredible service provided by Shaun Kellaway, Harry and the team. They made what could of been an extremely difficult process and also gave me excellent advice. They are incredibly knowledgeable and responded quickly to emails and they have a team that are always there when you telephone. Five stars is not enough for the service provided. Well done to Shaun and team

from Kiteleys Solicitors Limited

Dear Rosemary. Thank you for your kind feedback. We’re delighted to hear that Shaun, Harry, and the team provided such knowledgeable, responsive, and supportive service, and helped make a potentially difficult process much easier for you. We really appreciate your recommendation and are pleased you felt so well looked after throughout.

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