Heringtons Solicitors

During the process of selling our property, Jodanna dealt with all matters in an extremely calm, professional and respectful manner. She responded to our calls and emails in a timely fashion and always explained matters in a clear and concise way. Jodanna’s approach was always to be personable, friendly and honest, which my sister and I both appreciated greatly. We encountered several obstacles and challenges, and at times found things very stressful, but Jodanna was always supportive and patient and resolved everything efficiently. She liaised with other team members at Heringtons when necessary to provide a very satisfactory conclusion, I would like to express my sincere thanks for all her hard work.’

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Jodanna Bartholomew

This review is based solely on our recent personal experience with Heringtons. As first-time buyers in the UK, we obtained several conveyancing quotes. Heringtons was by far the most expensive, but we chose them believing the premium price and their initially responsive communication would mean a premium service. Unfortunately, that was not our experience. Nearly 8 weeks after instructing them on a chain-free, freehold purchase, we were still chasing confirmation that our source of funds was satisfactory. The only search report provided directly to us was the Water & Drainage report, in which we ourselves identified a discrepancy requiring clarification. We also found from the provided complete conveyancing file that the Local Authority search had been received on 24 July, but the main enquiries were not sent until 13 August. Documents were also described as outstanding even though they had previously been supplied with the contract papers. Our biggest frustration was the communication. We repeatedly had to ask where matters stood and received little practical guidance on issues arising from our survey and specialist inspections. We were then advised that because of the volume of correspondence and chasing, further work would be charged by the hour despite having originally been quoted on a “fixed and structured” basis. For us, this defeated one of the main reasons we had chosen the firm. After almost eight weeks, we decided to change solicitors because we had lost confidence in the communication and progress of the transaction. We were nevertheless left with substantial legal and search costs despite changing firms before exchange or completion. The contrast after moving firms has been significant: our new solicitor quickly reviewed the file, identified outstanding matters and gave us clear explanations and practical guidance. Buying a first home is stressful enough without repeatedly having to chase to understand where your conveyancing stands. Based on our experience, we would not recommend Heringtons for conveyancing and would not use them again.

First class service. Sensitively dealing with delicate situations. Prompt and efficient.

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Sarah Clifton

Excellent - provided the advice required.

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Nikki Coward

Gemma Blizard

Friendly and yet very Professional, polite,attentive and all round wonderfully efficient.

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Charlotte Callaway

She made selling my property as easy as possible.

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Jenna French

Yuen acted for me on a property matter and I was very pleased with the efficient way the case was successfully dealt with. I will be very happy to contact her again should I require any future legal services.

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Yuen Ling Chan

Clear and prompt advice.

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Mary Skellam

Even though I was purchasing the property from abroad, Heringtons was very professional and detailed in completing the transaction.

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Yuen Ling Chan

I didn’t have any previous experience of this firm, but as a solicitor myself (albeit not one who is familiar with conveyancing) I’m a little leery of licensed conveyancers and would rather use a solicitor. The firm was recommended to me by an estate agent (along with a couple of others) and their quote to do the work was the most competitive. I found Yuen Ling Chan (the Partner assigned to my case) to be very pleasant to deal with, competent and easy to contact when required. She properly advised me of a risk issue with the property I intended to purchase (which lead to me getting a Level 3 survey to assuage any concerns) and kept to the strict time limits required for purchasing the property at auction. I’d have no concern in recommending her services to others.

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Yuen Ling Chan