Foskett Marr Gadsby & Head LLP

3.4/5 5 Customer Reviews Leave a review

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Excellent

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Poor

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5 Customer Reviews

3.4/5

Overall experience

  • Value for money
  • Professionalism
  • Initial Impression
  • Approachability
  • Services
  • Knowledge

Reviews summary

  • Excellent
    3
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    2
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Ian
Ian Added 2 weeks ago Report to admin
January 09, 2020 20200109135523

Our recommendation on Probate? Do it yourself, they're not interested.

1

It's clear to me that unless the estate is one of value, then FMGH simply aren't interested.
FMGH picked up our estranged father's "estate" when it was clear that he didn't leave a will. As it transpires, the estate was of little value and FMGH put the minimum amount of effort in to handling it on-time and accurately.

This can be explained through the bill itself, where it the cost was estimated to be between £925 and £1,480 + VAT. Despite the case not being in any way complex or vast, the final bill was provided at £4,000 + VAT without prior notification. In fact, the initial estimate had already been exceeded by the time we were contacted.

However the real kicker is that three years on, it transpired they failed to do the diligence required to find the presence of a living spouse and we were therefore liable to pay it back, despite the fact that it takes 5 minutes for a layman to find the presence of a marriage via third party sources.

As a result of this oversight, we were invited for a meeting with our Solicitor and a Litigator whose sole interest was in protecting the firm, being condescending, unhelpful, belligerent and arrogant. It was clear that he wanted us gone and entirely refused to help people in distress - ultimately "it's your problem".

We thankfully don't have a huge amount of experience in handling legal matters - but if FMGH are indicative of the industry at large then we are left with zero trust in the system, or the level of care that should be a pre-requisite, especially in delicate, emotional cases. The reality is they don't care. Maybe they do for those that are going to secure them a big bill at the end of a piece of work, but for us, they couldn't have cared less as we're still having to untangle a mess at our own expense that they created.

FMGH; if you're choosing to read this - and I see no reason why you would - then rest assured that we will be referring this case to the Ombudsman for their opinion on your conduct and lack of professionalism.

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carole
carole Added 2 months ago Report to admin This review is for a different branch.
November 12, 2019 20191112124017

Excellent Conveyancing - Robin Cearns

5


Right from the start we knew we were in the right hands, after meeting with Robin who has such a great friendly professional manner with every detail.
Leila also was friendly, efficient , and her professional approach to the whole conservancy process, made this a great experience.

We were new clients, but will be using your expert services again and highly recommend you.

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Liz & Anthony
Liz & Anthony Added 6 months ago 1 found this helpful Report to admin This review is for a different branch.
July 20, 2019 20190720205113

Superb Conveyancer - Tara O'Donnell ar FMGH

5

We had a long wait for our new build apartment but Tara made the whole process extremely simple. Superb communication, very quick to respond to our queries and the summary document prepared to guide us through the contract was excellent.

We have moved house many times and this conveyancing experience with Tara was exceptional.

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kabir
kabir Added 1 year ago 9 found this helpful Report to admin This review is for a different branch.
July 19, 2018 20180719215142

if its Conveyances...do not use their Senior Conveyancing Executive

1

We have recently moved into our new house...but the conveyancer for Foskett Marr Gadsby & Head is by far the worst and quite frankly i am still surprised he is in employment.

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Brian
Brian Added 2 years ago 7 found this helpful Report to admin This review is for a different branch.
November 02, 2017 20171102075754

Fantastic all round practice

5

We have use Foskett for over 30-years, 3 houses, 2-commercial properties, land purchases, 1 business sale and much more.

Very experienced traditional quality solicitors with good High Street locations.

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