Very Disappointing, Borderline Incompetent. I used GD for the sale of my leasehold flat but it seemed they were way out of their depth. Had it not been for my repeated intervention, the sale would have almost certainly fallen through. Though generally quick to respond to correspondence, I became frustrated at a lack of clarity, and at times serious miscalculation of fees. I had to step in on several occasions to correct GDs misinterpretation of the lease agreement, and it became very time consuming checking all correspondence for errors. On several occasions GD simply forwarded incorrect information from the property management company to the buyers solicitors. At the end of it all, they simply ignored my complaint over the level of involvement required from me, and lack of professional value from them. I wouldn't use them again, nor recommend them for anyone buying or selling a leasehold property.