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Feakes & Co Ltd

5.0 | 53 Reviews 53 Reviews | Wills, Trusts & Probate
173 Total Company Reviews info icon Wills, Trusts & Probate | info icon 173 Total Company Reviews Wills, Trusts & Probate | info icon 173 Total Company Reviews

Merlin House, Priory Drive, Newport, Gwent, NP18 2HJ

Accepting new clients

Merlin House, Priory Drive, Newport, Gwent, NP18 2HJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 658025

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Feakes & Co Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Feakes & Co Ltd are accredited by

The Law Society accreditation awarded to Feakes & Co Ltd
Trading names:
Feakes & Co

Description

​At Feakes & Co, we are quick, efficient and responsive, and if we’re unavailable when you call we will always return a message. With us, you won’t be waiting for weeks to find out what’s going on with your file or case – we will update you and stay in touch by email and phone (or letter if you prefer). We also have a transparent charging structure, so there won’t be any nasty surprises about fees. If you instruct us, you can always speak directly to your lawyer – we don’t hide behind receptionists and secretaries! We are also happy to come to see you in your home or office – or meet you in a café! – whatever suits you best.

Rankings by area of expertise

The rankings below show the areas of expertise that Feakes & Co Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Feakes & Co Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Feakes & Co Ltd are accredited by

The Law Society accreditation awarded to Feakes & Co Ltd
Trading names:
Feakes & Co

Description

​At Feakes & Co, we are quick, efficient and responsive, and if we’re unavailable when you call we will always return a message. With us, you won’t be waiting for weeks to find out what’s going on with your file or case – we will update you and stay in touch by email and phone (or letter if you prefer). We also have a transparent charging structure, so there won’t be any nasty surprises about fees. If you instruct us, you can always speak directly to your lawyer – we don’t hide behind receptionists and secretaries! We are also happy to come to see you in your home or office – or meet you in a café! – whatever suits you best.

Rankings by area of expertise

The rankings below show the areas of expertise that Feakes & Co Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Feakes & Co Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Merlin House, Priory Drive, Newport, Gwent, NP18 2HJ

Reviews

5.0 /5 53 Reviews
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Clients say

What clients say about Feakes & Co Ltd

The firm specialises in wills, probate, property, shareholders agreements and start‑up/business documentation, demonstrating strong legal knowledge and practical expertise. Clients praise clear, prompt communication, efficient case management and responsiveness. Valued soft skills include professionalism, empathy, approachability and reassurance; staff listen closely, explain jargon plainly and adapt documents to client needs and ethics. Reviewers highlight trustworthy, personable service and consistent, thorough support leading to positive outcomes.

listens attentively
tailored documents
professional staff
expert knowledge
clear communication
responsive team
efficient service
empathetic approach
approachable team
reliable outcomes

ReviewSolicitors Review List

Profile image of Christopher Edward

Christopher Edward

Verified
Wills, Trusts & Probate

Brilliant

I am in a difficult situation health wise, and Jasmine the solicitor was extremely helpful and efficient.

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this review

Reply by profile image of Jasmine Smith

Jasmine Smith

Thank you for the lovely review - really glad we could help.

0
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Paula,

Verified

Will

I used Jasmine for my will and she was really helpful. There were things I hadn’t thought of to put in the will. Jasmine explained everything and helped me to understand all the legal jargon. I would definitely recommend Feakes and Co

Solicitors tagged in
this review

Reply by profile image of Jasmine Smith

Jasmine Smith

Thank you for the lovely review - really glad we could help.

0
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Anonymous

Verified
Commercial Property

Excellent firm - highly recommend

The team have helped me with probate and with property matters. They are responsive, communicate well and get things done! Highly recommend.

Legal experts tagged in
this review

Reply by profile image of Antonella Gottuso

Antonella Gottuso

Thank you for the lovely review - really glad we could help.

0
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Sonia,

Verified
Wills, Trusts & Probate

Making of Wills

Finally got around to writing up our wills. Very happy with the service we received from Jasmine.

Solicitors tagged in
this review

Feakes & Co Ltd

Thank you, Sonia, for your kind review. We are delighted that Jasmine was able to assist you with your wills and that you were happy with the service provided. Your feedback is very much appreciated.

0
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Ludmila,

Verified
Wills, Trusts & Probate

An efficient and professional service

I contacted Feakes solicitors in order to make my will. I was emailed all relevant documents very promptly and a face to face appointment was made with Jasmine. At our meeting, Jasmine explained everything relating to my particular circumstances clearly, offered sound advice and was happy to answer my questions. We subsequently made to few alterations to the draft will and met again to sign the final version. Communication, in person, by phone and via email, was excellent throughout. I highly recommend Feakes solicitors and Jasmine Smith in particular.

Solicitors tagged in
this review

Feakes & Co Ltd

We are delighted to hear that Jasmine provided such clear and professional support, Ludmila. It is wonderful to know that the process of preparing your will was smooth, efficient, and well-explained. Thank you for your high recommendation.

0
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Other Reviews

Profile image of Robert

Robert

Housing & Property

Robert

I needed some help and advice on an obscure matter relating to a property that I own. It required investigation and careful analysis. Karen Hinchliffe delivered in full. Throughout, she remained helpful and approachable. Also Michael Feakes handled my will formalities superbly. A highly professional operation.

Solicitors tagged in
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A representative from Feakes & Co Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Geraldine

Wills, Trusts & Probate

Geraldine

Fast and efficient. Helpful. Cost more than I expected but probably not any more than other law firms.

Solicitors tagged in
this review

Feakes & Co Ltd

Thanks for the review - glad we could help.

0
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Tracy

Wills, Trusts & Probate

Tracy

Excellent and professional service provided for preparation of a Will and additional Codicil. Highly recommend this firm, in particular, Michael Feakes and his support Team.

Solicitors tagged in
this review

A representative from Feakes & Co Ltd responded to this review

Many thanks - we were very happy to help.

0
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Kate

Wills, Trusts & Probate

Kate

I recently decided to take the step of getting an LPA in place, as I don’t have a large family, and should anything happen to me, it would fall to my son to make decisions on my behalf. I want that to be as clear and easy for him as possible. Michael Feakes came highly recommended, so we arranged a meeting to get the process under way. Michael explained the whole process, and what the two documents (health and financial) cover. The whole process was very straightforward and Michael explained it all clearly, so I felt I really understood the whole thing. Now I know, whatever happens in the future, my son will have all the correct powers and documentation, and at least won’t have to worry about extra and complicated legal processes. I really would recommend working with Michael, and not delaying getting your LPA.

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this review

A representative from Feakes & Co Ltd responded to this review

Many thanks for the review Kate!

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Lucy

Wills, Trusts & Probate

Lucy

Had an amazing service fron the team at Feakes! Highly recommend!!

Legal experts tagged in
this review

A representative from Feakes & Co Ltd responded to this review

Thanks for the review!

0
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Reviews

5.0 /5 173 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Feakes & Co Ltd

The firm specialises in wills, probate, property, shareholders agreements and start‑up/business documentation, demonstrating strong legal knowledge and practical expertise. Clients praise clear, prompt communication, efficient case management and responsiveness. Valued soft skills include professionalism, empathy, approachability and reassurance; staff listen closely, explain jargon plainly and adapt documents to client needs and ethics. Reviewers highlight trustworthy, personable service and consistent, thorough support leading to positive outcomes.

listens attentively
tailored documents
professional staff
expert knowledge
clear communication
responsive team
efficient service
empathetic approach
approachable team
reliable outcomes

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Delicate family work

Michael Feakes was very straightforward and skilled at dealing with a complex & difficult family financial situation that had developed.

Solicitors tagged in
this review

0
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Anonymous

Verified

Contracts, T's and C's

As a first time start up, Freakes & Co were superb in listening to my business model and came up with documents that fitted with my ethics, but more importantly flexible to suit many differing situations.

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0
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Leroy Williams

Verified

First class!

Thank you so much for all your help, Antonella! Your professionalism, expert knowledge and personality where exceptional. You were able to put me at ease to focus and express what I needed to say in the right context. Thank you again!

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0
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Joe

Verified
Commercial and Business Law

Excellent professional service

Prompt and thorough support from Michael, would definitely use again

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this review

Reply by profile image of Antonella Gottuso

Antonella Gottuso

Thank you Joe for the lovely review. Really glad we could help.

0
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Profile image of Christopher Edward

Christopher Edward

Verified
Wills, Trusts & Probate

Brilliant

I am in a difficult situation health wise, and Jasmine the solicitor was extremely helpful and efficient.

Solicitors tagged in
this review

Reply by profile image of Jasmine Smith

Jasmine Smith

Thank you for the lovely review - really glad we could help.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Su Baldwin

Su Baldwin

Company & Commercial

A client

I phoned around loads of solicitors in Chepstow and everyone said no except these guys. Thank you

Legal experts tagged in
this review

Many thanks - happy to help!

0
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Profile image of Mark

Mark

Commercial Property

Mark

Absolutely delighted with our experience in dealing with Feakes & Co and especially Karen Hinchcliffe. Nothing ever felt like too much trouble and her attention to detail was of a very high standard.

Solicitors tagged in
this review

Reply by profile image of Antonella Gottuso

Antonella Gottuso

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Andrew

Housing & Property

Andrew

Karen Hinchliffe at Feakes and Co is our local go-to property legal advisor, she's proactive, concise, knowledgeable and provides sound legal advice when we need it, a professional in her field. Thank you for your recent help and assistance Karen.

A representative from Feakes & Co Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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RWBReviewer

Housing & Property

RWBReviewer

Charlotte expedited our house sale efficiently and professionally. Communication was excellent plus informative and friendly. Thank you to the team also. Highly recommend.

Legal experts tagged in
this review

A representative from Feakes & Co Ltd responded to this review

Many thanks for the review - pleased we could help with the sale.

0
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Andrew

Company & Commercial

Andrew

Great service!

Solicitors tagged in
this review

Feakes & Co Ltd

Thanks for the review - it was good to work with you on the project.

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