Dutton Gregory Llp logo

Dutton Gregory Llp

4.6 | 268 Reviews 268 Reviews | Housing & Property
746 Total Company Reviews info icon Housing & Property | info icon 746 Total Company Reviews Housing & Property | info icon 746 Total Company Reviews

Unit 26, Director General's House, 15 Rockstone Place, Southampton, Hampshire, SO15 2EP

Accepting new clients

Unit 26, Director General's House, 15 Rockstone Place, Southampton, Hampshire, SO15 2EP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007520

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Dutton Gregory Llp |

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Dutton Gregory Llp Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
88%
Success
Rate
88%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Dutton Gregory Llp are accredited by

Children Law accreditation awarded to Dutton Gregory Llp
Family Law Advanced accreditation awarded to Dutton Gregory Llp
Personal Injury accreditation awarded to Dutton Gregory Llp

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Dutton Gregory Llp Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
5% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Dutton Gregory Llp are accredited by

Children Law accreditation awarded to Dutton Gregory Llp
Family Law Advanced accreditation awarded to Dutton Gregory Llp
Personal Injury accreditation awarded to Dutton Gregory Llp

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Dutton Gregory Llp

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit 26, Director General's House, 15 Rockstone Place, Southampton, Hampshire, SO15 2EP

Reviews

4.6 /5 268 Reviews
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Clients say

What clients say about Dutton Gregory Llp

Clients repeatedly praise the firm’s expertise across conveyancing, wills & probate, family and property litigation, landlord/tenant work and probate; many note successful, smooth completions even for complex matters. Reviewers value clear, prompt communication, responsiveness, proactivity, empathy and patience; solicitors are described as calm, professional, efficient and detail‑oriented. Clients highlight helpfulness, trustworthiness and user‑friendly processes (including a useful app), and commend staff for keeping them well informed and reducing stress throughout transactions.

Professional
Responsive
Communicative
Efficient
Knowledgeable
Helpful
Attentive
Friendly
Proactive guidance
Thorough

ReviewSolicitors Review List

Profile image of Clifford

Clifford

Housing & Property

5-star rating!

Extraordinarily responsive and helpful

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good afternoon Clifford. We're so pleased that Charley supported you so well; we have passed this onto Charley and the team. Mark - Dutton Gregory

0
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Stephen Brown

Verified
Housing & Property

Professional help to repossess our rental property

Charley is highly professional and very amiable. We were constantly updated with progress and detailed explanations were given as necessary. We would highly recommend him to others.

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good afternoon Stephen. Thank you for providing this feedback; we're so pleased that Charley supported you so well. Mark - Dutton Gregory

0
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Chris

Housing & Property

Residential Conveyancing

As a Chartered Engineer (Civils), I require detail and professionalism in all of my dealings with third parties. Nicky Marsh and her team have excelled throughout, giving support and confidence throughout our dealings. Management should recognise their dedication and commitment; pay them some more money and keep a superb team together.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good afternoon Chris. Thank you for taking the time to provide this feedback; we're delighted to read that Nicky supported you so well. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo
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Paul

Housing & Property

Residential Conveyancing

You helped us sort our land registry and freehold that we didn't know what to do. Everything was perfect from start fo finish.

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Paul. Thank you for taking the time to provide this feedback; we're so pleased that the team supported you so well. We'll be sure to pass your feedback onto the team. Mark - Dutton Gregory

0
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Anonymous

Housing & Property

Helpful

Amber has been very helpful overall with explaining the eviction process and providing information as needed.

A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for taking the time to provide this feedback; we'll be sure to pass this onto Amber and the team. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Chris Henson

Chris Henson

Commercial Property

Chris

I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.

Solicitors tagged in
this review

Good afternoon Chris. Thank you for providing this feedback. We understand that you have been speaking with the team regarding this, and they have looked into this and provided a response. Mark - Dutton Gregory

0
Collected on: Google collection source logo
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yvonne wolkowska

Housing & Property

yvonne

Amy has been great and dealt with my house purchase quickly/swiftly and frictionless. Communicated when necessary and job done on time:) made the whole experience so much less stressful, no hidden charges. Thank You Amy

Legal experts tagged in
this review

Good morning Yvonne. Thank you for taking the time to provide this feedback; we're delighted to read how well Amy supported you, and that she ensured a really positive service for you. Mark - Dutton Gregory

0
Collected on: Google collection source logo
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Linda Buckley

Housing & Property

Linda

Bournemouth Office: Nadia Choudhury, Senior Associate Solicitor. Kelly Howe, Legal Assistant. Highly recommended for excellent legal guidance and exceptional customer service. Nadia achieved our sale smoothly and expertly, keeping us well informed. She deftly navigated us through a complex contract to a sound outcome. A very positive experience on every level.

Solicitors tagged in
this review

Good afternoon Linda. Thank you for taking the time to provide this feedback; we're delighted to read how well Nadia and Kelly supported you. We'll be sure to pass your feedback on Nadia, Kelly and the team. Mark - Dutton Gregory

0
Collected on: Google collection source logo
Profile image of Jack Clayton

Jack Clayton

Housing & Property

Jack

Lily Benson was fantastic to work with as she acted as my conveyancer in the purchase of my property. She was always very quick at replying to emails, and her replies always clearly answered any queries. She was very efficient and professional with the whole purchase, and I would definitely recommend her to any one who is looking to buy or sell property.

Legal experts tagged in
this review

Good afternoon Jack Thank you for providing this feedback; we're so pleased that Lily provided such an exceptional experience for you. We'll be sure to pass your feedback onto Lily and the team. Mark - Dutton Gregory

0
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Nastassia Varanovich

Housing & Property

Nastassia

We had an excellent experience with our solicitors during the sale of our old home and the purchase of our new one in May. We worked with Nicky Marsh on the purchase and Vicktoria Brookes on the sale, and both were fantastic. They were always helpful, responded promptly to our emails, and patiently answered all of our questions. Our purchase wasn't straightforward, but Nicky handled everything professionally and worked incredibly hard to get it over the line. We're very grateful for all their support and would highly recommend their services.

Solicitors tagged in
this review

Good afternoon Nastassia. We're so pleased to read how supportive Nicky and Victoria were for you. We'll be sure to pass your feedback onto them. Mark - Dutton Gregory

0
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Reviews

4.4 /5 746 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Dutton Gregory Llp

Clients repeatedly praise the firm’s expertise across conveyancing, wills & probate, family and property litigation, landlord/tenant work and probate; many note successful, smooth completions even for complex matters. Reviewers value clear, prompt communication, responsiveness, proactivity, empathy and patience; solicitors are described as calm, professional, efficient and detail‑oriented. Clients highlight helpfulness, trustworthiness and user‑friendly processes (including a useful app), and commend staff for keeping them well informed and reducing stress throughout transactions.

Professional
Responsive
Communicative
Efficient
Knowledgeable
Helpful
Attentive
Friendly
Proactive guidance
Thorough

ReviewSolicitors Review List

Profile image of Tom

Tom

Verified
Wills, Trusts & Probate

Calm and responsive service

Very happy with the Will writing service given by Rachel. Always calm, in control and responsive

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Tom. Thank you for providing this fantastic feedback; we're so pleased that Rachel supported you so well. Mark - Dutton Gregory

0
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Profile image of Anonymous

Anonymous

Family Law

Will

Helen Cort is very efficient and does a great job in keeping me informed. She was willing to phone me to explain the details and time frame required. Helen worked from Monday to Thursdays but she did some correspondence over the weekends when needed that I really appreciated.I also had someone else for making my Will.

A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for providing this feedback; we're so pleased that Helen supported you so well. Mark - Dutton Gregory

0
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Profile image of Anonymous

Anonymous

Family Law

Helen

This was my first call with Helen but I had worked with her before

A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for providing this feedback; we're pleased to have supported you so well. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo
Profile image of Clifford

Clifford

Housing & Property

5-star rating!

Extraordinarily responsive and helpful

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good afternoon Clifford. We're so pleased that Charley supported you so well; we have passed this onto Charley and the team. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo
Profile image of Colin & Susan Groves

Colin & Susan Groves

Verified
Wills, Trusts & Probate

Review of Wills

The two sessions with the Solicitors were professional and efficiently handled.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Colin & Susan. Thank you for providing this feedback; we're pleased to see that you were happy with the service provided by Ella. Mark - Dutton Gregory

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Chris Henson

Chris Henson

Commercial Property

Chris

I instructed Dutton Gregory on my first commercial property purchase. Whilst the transaction itself completed successfully, I was disappointed with the level of service and advice I received. During my own review of the completion statement, I identified several significant errors, including the omission of rent deposits for two commercial units, rent paid in advance not being accounted for, and an incorrect Stamp Duty Land Tax calculation. Had I not queried these figures myself, I would have overpaid by over £13,000. Whilst mistakes can happen, I would not have expected errors of this nature or magnitude on a completion statement prepared by a solicitor. I was also concerned that a charge document submitted to Companies House contained my signature and my witness's residential address, which became publicly available. I later discovered that this information could have been redacted before submission. My previous experience with a similar Companies House filing was that such information had been redacted as a matter of course, so I had no reason to believe this document would be treated differently. My concern is not that they failed to follow an instruction—I wasn't aware there was a decision to make. Rather, I would have expected a solicitor, particularly knowing this was my first commercial property transaction, to advise me that the document would be published in full and that redaction was an available option. Following a complaint, the firm maintained that advising on redaction was not part of its standard process unless specifically requested. Whilst I respect that this is their position, I remain disappointed by the outcome and feel that a little more proactive guidance, together with greater attention to detail throughout the transaction, would have avoided these issues entirely. For those reasons, I would be hesitant to use the firm again.

Solicitors tagged in
this review

Good afternoon Chris. Thank you for providing this feedback. We understand that you have been speaking with the team regarding this, and they have looked into this and provided a response. Mark - Dutton Gregory

0
Collected on: Google collection source logo
Profile image of Jamie Chaplin-Rogers

Jamie Chaplin-Rogers

Employment

Jamie

Fantastic law firm thank you very much. Highly recommend.

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning Jamie. Thank you for providing this feedback; it's great to read how highly you rate us. Mark - Dutton Gregory

0
Collected on: Google collection source logo
Profile image of yvonne wolkowska

yvonne wolkowska

Housing & Property

yvonne

Amy has been great and dealt with my house purchase quickly/swiftly and frictionless. Communicated when necessary and job done on time:) made the whole experience so much less stressful, no hidden charges. Thank You Amy

Legal experts tagged in
this review

Good morning Yvonne. Thank you for taking the time to provide this feedback; we're delighted to read how well Amy supported you, and that she ensured a really positive service for you. Mark - Dutton Gregory

0
Collected on: Google collection source logo
Profile image of Linda Buckley

Linda Buckley

Housing & Property

Linda

Bournemouth Office: Nadia Choudhury, Senior Associate Solicitor. Kelly Howe, Legal Assistant. Highly recommended for excellent legal guidance and exceptional customer service. Nadia achieved our sale smoothly and expertly, keeping us well informed. She deftly navigated us through a complex contract to a sound outcome. A very positive experience on every level.

Solicitors tagged in
this review

Good afternoon Linda. Thank you for taking the time to provide this feedback; we're delighted to read how well Nadia and Kelly supported you. We'll be sure to pass your feedback on Nadia, Kelly and the team. Mark - Dutton Gregory

0
Collected on: Google collection source logo
Profile image of Jack Clayton

Jack Clayton

Housing & Property

Jack

Lily Benson was fantastic to work with as she acted as my conveyancer in the purchase of my property. She was always very quick at replying to emails, and her replies always clearly answered any queries. She was very efficient and professional with the whole purchase, and I would definitely recommend her to any one who is looking to buy or sell property.

Legal experts tagged in
this review

Good afternoon Jack Thank you for providing this feedback; we're so pleased that Lily provided such an exceptional experience for you. We'll be sure to pass your feedback onto Lily and the team. Mark - Dutton Gregory

0
Collected on: Google collection source logo

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