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Dutton Gregory LLP

4.5 | 47 Reviews 47 Reviews | Property and Wills
713 Total Company Reviews info icon Property and Wills | info icon 713 Total Company Reviews Property and Wills | info icon 713 Total Company Reviews

44 Jewry Street, Winchester, Winchester, Hampshire, SO23 8RY

Accepting new clients

44 Jewry Street, Winchester, Winchester, Hampshire, SO23 8RY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 637487

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Dutton Gregory LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
85%
Value for
Money
2% above
national average
87%
Success
Rate
5% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.3/5

Accreditations

Dutton Gregory LLP are accredited by

Children Law accreditation awarded to Dutton Gregory LLP
Family Law Advanced accreditation awarded to Dutton Gregory LLP
Personal Injury accreditation awarded to Dutton Gregory LLP

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Dutton Gregory LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
5% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Dutton Gregory LLP are accredited by

Children Law accreditation awarded to Dutton Gregory LLP
Family Law Advanced accreditation awarded to Dutton Gregory LLP
Personal Injury accreditation awarded to Dutton Gregory LLP

Description

At Dutton Gregory Solicitors, we take a client-focused and friendly approach to solving your legal problems. The talent and commitment of our team have earned us an excellent reputation as one of the leading law firms across Hampshire, Dorset, Surrey & Merseyside.

Rankings by area of expertise

The rankings below show the areas of expertise that Dutton Gregory LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Sam Croucher

Sam Croucher

Verified
Family Law

Review

"I worked with Jonathan Whettingsteel for a family law case. I would highly recommend Jonathan as his professionalism is second to now and provides the best of service & knowledge. "

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Emma

Personal Injury

Abbi was great

"Abbi was conscientious and her communication was fantastic."

Legal experts tagged in
this review

Meet the team of Dutton Gregory LLP

Meet the team of Dutton Gregory LLP

Contact & Locations - Dutton Gregory LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

44 Jewry Street, Winchester, Winchester, Hampshire, SO23 8RY

Reviews

4.5 /5 47 Reviews
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Clients say

What clients say about Dutton Gregory LLP

The firm specialises in property/conveyancing, probate, family law, dispute resolution and landlord/tenant matters, with evident expertise in complex cases and meeting tight deadlines. Clients value clear, proactive communication, responsiveness, patience and professionalism. Staff are described as knowledgeable, efficient, detail‑oriented and supportive, providing practical guidance, empathy and reassurance throughout processes. Many reviews praise organisation, helpfulness, timeliness and a personalised, client‑focused approach, making transactions straightforward and stress‑free.

very patient
well explained
highly professional
clear communication
very responsive
attention to detail
efficient service
friendly staff
knowledgeable teams
proactive support

ReviewSolicitors Review List

Profile image of Peter Legg

Peter Legg

Verified
Wills, Trusts & Probate

Very patient and good service

Very good service. Well explained. Very patient. Due to me having an accident, it was not possible to complete for 6 months. Very understanding and no pressure. Quite happy with service

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A representative from Dutton Gregory LLP responded to this review

Good afternoon Peter. Thank you for providing this fantastic feedback; we're so pleased to read how Julie supported you so well. Mark - Dutton Gregory

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Sheila Connor

Verified
Wills, Trusts & Probate

Best solicitor ever!

Ella was brilliant. Definitely recommend her services

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A representative from Dutton Gregory LLP responded to this review

Good afternoon Sheila. Thank you for providing this fantastic feedback - we're so pleased that Ella provided such excellent support. We'll be sure to pass your feedback onto Ella and the team. Mark - Dutton Gregory

0
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Mike & Diane Godfrey

Verified
Wills, Trusts & Probate

Will Update - New Wills

Emily has looked after us for many years and is excellent at what she does. Friendly, helpful, efficient and very competent. Thank you Emily

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A representative from Dutton Gregory LLP responded to this review

Good afternoon Mike and Diane. Thank you for providing such fantastic feedback; we're so pleased that Emily supported you so well. Mark - Dutton Gregory

0
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Anonymous

Verified
Housing & Property

Reliable from the start to end

I found working with Amanda great from the get go. She was realistic about timings, able to assist to help meet my goals, with guidance which meant things were done right to protect me longterm as well as within the immediate situation with clear communication throughout. I felt that I could trust her judgement and that she listened well to my needs explaining the details to ensure I understood. The meetings we had were professional yet friendly and offices well presented in a lovely location. Quote was slightly higher than other local firms, but for the service delivered worth it & would certainly use them again (Amanda in particular).

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A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for providing this fantastic feedback - it's so pleasing to read how well Amanda supported you. We'll be sure to pass your feedback onto Amanda and the team. Mark - Dutton Gregory

0
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anonymous

Housing & Property

Caveat Emptor

Perhaps it was simply the department we were dealing with (conveyancing) however it seems to me that if I were to ever have litigation levied against me, I would hope and recommend Dutton Gregory to the other side.

A representative from Dutton Gregory LLP responded to this review

Good afternoon. Thank you for providing this feedback; we always aim to deliver an exceptional experience so we're genuinely saddened to read that we weren't able to match your expectations on this occasion. I've requested some more details from you; if you could provide these details, I will be able to look into this for you. Thank you. Mark - Dutton Gregory

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Other Reviews

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Mike Hancock

Wills, Trusts & Probate

Mike

Had the absolute pleasure of dealing with Charlie Frizzell. A lovely, genuine human being.

Good afternoon Mike Thank you for providing such lovely feedback - we'll be sure to pass this onto Charlie. Mark - Dutton Gregory

0
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Linda

Linda

Professional, efficient and very easy to deal with. Everyone we dealt with was so lovely, professional and competitively priced too. A very modern service, highly automated but flexible for older people like my parents who prefer paperwork. Special mention to Gayle Hough and her assistants Sarah and Amy. You were all so fantastic so thank you! I'll be using your services again and have already recommended you to my best friend who's mum died recently and they will be selling her house. Keep up the good work!

A representative from Dutton Gregory LLP responded to this review

Thank you for your kind review Linda, we really appreciate it. We will make sure to let Gayle, Sarah and Amy know of this.

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Melissa

Melissa

Dutton Gregory gave a thoroughly professional service. Charlotte Cole who prepared Lasting Powers of Attorney provided detailed information and gave knowledgeable advice--very helpful when a couple minor problems arose.

A representative from Dutton Gregory LLP responded to this review

Thank you for your great review Melissa, it's much appreciated. We will make sure to let Charlotte know of this.

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Joanne

Joanne

Bronwyn White at Dutton Gregory provided an excellent service when dealing with a Grant of Probate. Everything was explained in plain terms and all set out clearly from the onset.

A representative from Dutton Gregory LLP responded to this review

Thank you for your great review Joanne, we really appreciate it. We will make sure to let Bronwyn know.

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Mary

Mary

We recently used Dutton Gregory to do the conveyancing when selling my late mum’s house. They provided a professional and efficent service and kept us updated throughout a particularly tricky sale. They really did help us get through what was a very stressful time.

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Reviews

4.4 /5 713 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Dutton Gregory LLP

The firm specialises in property/conveyancing, probate, family law, dispute resolution and landlord/tenant matters, with evident expertise in complex cases and meeting tight deadlines. Clients value clear, proactive communication, responsiveness, patience and professionalism. Staff are described as knowledgeable, efficient, detail‑oriented and supportive, providing practical guidance, empathy and reassurance throughout processes. Many reviews praise organisation, helpfulness, timeliness and a personalised, client‑focused approach, making transactions straightforward and stress‑free.

very patient
well explained
highly professional
clear communication
very responsive
attention to detail
efficient service
friendly staff
knowledgeable teams
proactive support

ReviewSolicitors Review List

Profile image of Peter Legg

Peter Legg

Verified
Wills, Trusts & Probate

Very patient and good service

Very good service. Well explained. Very patient. Due to me having an accident, it was not possible to complete for 6 months. Very understanding and no pressure. Quite happy with service

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good afternoon Peter. Thank you for providing this fantastic feedback; we're so pleased to read how Julie supported you so well. Mark - Dutton Gregory

0
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Sheila Connor

Verified
Wills, Trusts & Probate

Best solicitor ever!

Ella was brilliant. Definitely recommend her services

Solicitors tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good afternoon Sheila. Thank you for providing this fantastic feedback - we're so pleased that Ella provided such excellent support. We'll be sure to pass your feedback onto Ella and the team. Mark - Dutton Gregory

0
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Erwan

Verified
Family Law

Family law

Really enjoyed working with Jon and appreciated all his help, advice and support.

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A representative from Dutton Gregory LLP responded to this review

Good afternoon Erwan. Thank you for taking the time to provide this feedback - we're so pleased that Jon supported you so well. Mark - Dutton Gregory

0
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anonymous

Verified
Housing & Property

Very thankful

Amy and Nathalie were very friendly and helpful all the way through, we are very thankful for all the support myself and my partner got as first time buyers.

Legal experts tagged in
this review

A representative from Dutton Gregory LLP responded to this review

Good morning. Thank you for providing this feedback; it's so pleasing to read how well Amy and Nathalie supported you. We will ensure that your feedback is passed onto them. Mark - Dutton Gregory

0
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Melissa Freudenstein

Verified
Housing & Property

Deed of Variation

Both Katie and Amy were responsive with my questions however Amy exceeded expectations with response time, very clear instructions and detailed correspondence. She listened to my request to expedite the paperwork where possible to avoid additional costs and finalised the work in very short order. Greatly appreciated!

Legal experts tagged in
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A representative from Dutton Gregory LLP responded to this review

Good morning Melissa. Thank you for taking the time to provide this excellent and in-depth feedback - it's great to read that Amy and Katie supported you so well. We'll be sure to pass this onto the them. Mark - Dutton Gregory

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Other Reviews

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Me Ri

A client

Where to begin? I think disastrous and expensive would be a good start, quickly followed by one of the worst legal experiences to date. Got "allocated" this outfit some time ago as the litigator for a lease extension. Began reasonably well in the hands of a Dispute Resolution Executive who subsequently disappeared into the vapour on maternity leave but without the courtesy of telling me. Impending absence only discovered from tiny type in the email signature strip. How very professional. To be replaced by a full-blown Senior Associate Solicitor at a much, much higher hourly rate. Her profile described her as a "Property Specialist" but clearly not specialist enough to be able to explain anything coherently, not to change her mind at the 11th hour and not to have any idea of where things were at any given time. From my particular experience I'd say her "specialities" were more an inability to communicate clearly and concisely - including that old chestnut answering a direct question - long, rambling contradictory emails with just a dash of inaccurate cut and paste thrown in to spice things up, racking up her very substantial fees with her indecision and stretching the matter out interminably due to an overarching terror of "the litigation risk". Discussion at later date with a different legal firm told me that whereas a litigation risk does exist in every case, all the adjournments were unnecessary in such a simple matter and, very unsurprisingly, even the Courts got sick of it all and threatened to dismiss. A request to speak to someone who could explain better was met with a wall of silence and repeated requests to keep costs down by handing the matter to another Legal Executive or junior got the same shocking inaction. The little in her favour was that - after a number of challenges - she made a few meagre attempts to reduce costs and shaved a bit off her bills. Her final shining triumph was, however, to tell me I must pay the other side's costs when she had negotiated to the contrary. So, definitely no recommendation for this lot, and especially not her. Just another long, rotten and ridiculously expensive drag. And before this firm rushes to tell me that it was all the fault of the non-cooperative Freeholder, it's true that he dragged his heels but that does not in anyway impact my view of the poor service dispensed by the so-called "specialist".

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Alexandra Curte

Housing & Property

Alexandra

I used Dutton Gregory to assist in my first property purchase and would not recommend them. As a first time buyer, I expected more support and communication from them.

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A representative from Dutton Gregory LLP responded to this review

Good afternoon Alexandra. Thank you for taking the time to provide this vital feedback; we always aim to deliver an exceptional experience so we're genuinely saddened to read that we weren't able to match your expectations regarding the support and communication provided. We'll look into this internally with an aim of improving for the future. Mark - Dutton Gregory

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Kaya Hayward

Housing & Property

Kaya

I would like to thank Amy at Dutton Gregory for her excellent support throughout my staircasing transaction. Amy was professional, responsive, and helpful from start to finish. She kept me informed throughout the process, answered my questions clearly, and made everything feel straightforward and well organised. Her efficiency and attention to detail helped ensure that my staircasing completed smoothly, and I always felt confident that everything was being handled properly. I would highly recommend Amy and Dutton Gregory LLP to anyone looking for a reliable and supportive solicitor. Thank you again for all your help.

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A representative from Dutton Gregory LLP responded to this review

Good morning Kaya. Thank you for providing this excellent feedback - it's so great to read how well Amy supported you through the entirety of your matter. We'll be sure to pass your feedback onto Amy and the team. Mark - Dutton Gregory

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Anna M Kim

Housing & Property

Anna

I cannot recommend Amy at Dutton Gregory Solicitors highly enough. Throughout the entire process, she has been a great pleasure to work with. From the very beginning, Amy demonstrated exceptional professionalism. She is incredibly hardworking and efficient, often moving things forward much faster than I expected. What truly set her apart, however, was her communication; she was always quick to respond. Even when I offered to send a small gift as a token of my appreciation for her outstanding work, she kindly said it was not necessary, showing her true professional integrity. It is rare to find someone who combines such high-level expertise with a genuinely kind and approachable manner. Amy is proactive, communicative, and truly cares about her clients. I am very grateful for all her hard work and support. Thank you very much!

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Good morning Anna We're delighted to read that Amy provided such great support to you - thank you for taking the time to feed this back to us. We've made Amy and the team aware of your feedback. Mark - Dutton Gregory

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Harun IŞIK

Housing & Property

Harun

We would like to sincerely thank Lily Benson at Dutton Gregory for her excellent support throughout our home buying process. She was highly professional, efficient, and always took the time to explain everything clearly, making sure we felt confident at every stage. Her attention to detail and responsiveness made a big difference, and she helped ensure the whole process went as smoothly as possible. We truly appreciate her hard work and would highly recommend Lily Benson and Dutton Gregory to anyone in need of legal services.

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A representative from Dutton Gregory LLP responded to this review

Good morning Harun ISIK. Thank you for taking the time to provide this detailed and excellent feedback - we're so pleased that Lily was able to support you so well. Mark - Dutton Gregory

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