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How Tinklin Springall Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Tinklin Springall on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tinklin Springall. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 5%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tinklin Springall and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Tinklin Springall performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tinklin Springall and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Tinklin Springall compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Tinklin Springall offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    165
  • Very Good

    6
  • Average

    1
  • Poor

    2
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
bob

bob

April 09, 2024

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Excellent SERVICE

As a long time non believer in bureaucracy I have been converted in this incidence by using the most excellent services of Tinklin & Springall who have shouldered all the problems arising out of the sale of my property over the past year. Extremely knowledgeable and experienced. Thank you

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Teresa

Matter Type:

Purchase and Sale

Teresa

January 26, 2024

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Excellent Service

The service I received from Samantha Wicks and her team was excellent. Samantha was extremely efficient and professional. Her attention to detail and the speed at which she worked gave me complete confidence.
She was recommended by a family friend and I have doubts in passing that recommendation on to others.
Many thanks Samantha for all your hard work.

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Andrew

Andrew

November 16, 2023

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Collected on:

Conveyancing

Overall I had a very good experience with the work that Sophie completed on my behalf. She is quite meticulous and thorough. This was a stressful and challenging conveyance which included the sale of my shared ownership property which included staircasing at the point of sale. I was also purchasing a property that was ready to move into a lot sooner than my sale. She was able to reassure and communicate with both sets of estate agents which helped emencely. Her email replies were comprehensive, timely and reassuring. I would recommend her because of her thorough approach with the added knowledge about shared ownership sales being staircased at the point of sale.

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Mike

Mike

October 06, 2023

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Excellent property conveyancing service

Brooke, Ian and the team at Tinklin Springall handled what should have been a simple sale but became more long winded and complicated due to our buyer's issues after using the "modern method of auction". They coped with handling everything in a timely and helpful professional manner. Our subsequent purchase was much simpler and likewise handled on time. They always responded very quickly to any queries and we were always confident in their handling of the proceedings which reduced the stresses involved on our side. Great value and excellent service.

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Brian

Matter Type:

Residential Conveyancing

Brian

September 21, 2023

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Sale of a Residential Property

I have recently completed the sale of a residential property conducted by Tinklin Springall Solicitors at their Beckenham Branch, the conveyancer being Brooke Tafazolli. I found her highly professional and very prompt in all our communications throughout the whole process. I can honestly say that I was never wondering ‘what is happening now’, I was regularly updated and informed of the various issues that occurred during the process which went smoothly to its conclusion.

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M

Matter Type:

New home purchases and sales

M

August 17, 2023

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Excellent from start to finish

Both Samantha and Brooke at Tinklin Springall were excellent in their professionalism and responsiveness across a recent house sale and associated lease purchase. They showed excellent knowledge of the legal aspects of both, were responsive and supportive throughout the processes, giving sound and responsible advice consistently. I recommend them most highly

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Elizabeth

Elizabeth

June 12, 2023

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Would recommend Ian to anyone

Ian (Springall) has dealt with three conveyances for me so far and he has been wonderful throughout. Two have been particularly stressful and I can't recommend his patience and thoroughness enough. I would recommend him to anyone.

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James

Matter Type:

Probate

James

May 16, 2023

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Subpar

As a client, my spouse has encountered significant challenges in communicating with her solicitor. These challenges include unanswered emails, abrupt hang-ups by the receptionist, inconsistent workdays by the solicitor without notice, and an absence of cover on days when the solicitor is unavailable. Despite leaving multiple messages with the receptionist, there has been no follow-up from the solicitor.

Furthermore, based on my observations, the solicitor does not exhibit a proactive approach to their work. Basic tasks such as sending emails and pursuing responses have taken several weeks to complete.

The overall level of service provided by this ostensibly high-end and experienced firm is subpar, in my estimation.

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Reviews collected from

Janice

Janice

April 25, 2022

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Janice

Polite

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Rachel

Rachel

March 05, 2022

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Rachel

Sophie Steppel handled our sale and purchase and was absolutely brilliant - thoroughly professional, an excellent communicator and showed meticulous attention to details. Our purchase proved unexpectedly difficult due to the behaviour of other parties further up the chain, but she gracefully and decisively handled every challenge that arose and was a great advocate for us - we felt very lucky to have her on our side. We recommend her wholeheartedly and would be more than happy to work with her again.

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Gabriella

Gabriella

February 09, 2022

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Gabriella

We used Andrew de Ferrars for our first house purchase. He was very thorough and professional. Andrew is very knowledgeable and goes above and beyond, because of him the whole process went very smoothly. We have recommended to family and friends and will use again if we need conveyancing help in the future!

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Cath

Cath

January 18, 2022

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Cath

Professional, responsive and efficient, I would not hesitate to recommend them.

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Lisa

Lisa

December 17, 2021

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Lisa

I contacted TS after using them in 2014 for a previous house move. Paul Miller was fantastic then, but as he was no longer with TS I was allocated Naomi Clarke and what an utter joy Naomi has been. My case wasn't particularly straightforward but Naomi took it all in her stride, was responsive and knowledgeable but most of all I felt like I was dealing with someone who really cared! I don't write reviews but the service and attention to detail that Naomi provided was absolutely amazing and I hope TS know what a superstar they have within the company. I have just exchanged on a sale and purchase and can honestly say it was money well spent. Thank you Naomi you have made myself and my daughter so very happy.

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Tinklin Springall are accredited by

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About this branch

Description

We offer a comprehensive range of legal services, for both individuals and businesses and are proud to have established long term relationships with our clients. We believe in treating clients as we would wish to be treated ourselves and you can be assured of direct contact with the solicitor acting for you. We ensure that client needs can be met and a high quality service is always delivered. Our fees are transparent and there are no hidden extras. Please click on the tabs above for more information and contact us on the numbers above for a competitive quote.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Regulations
    • Health and Safety
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