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Buss Murton Law

4.9 | 102 Reviews 102 Reviews | Housing & Property
669 Total Company Reviews info icon Housing & Property | info icon 669 Total Company Reviews Housing & Property | info icon 669 Total Company Reviews

Clermont House, Cranbrook, Kent, TN17 3DN

Accepting new clients

Clermont House, Cranbrook, Kent, TN17 3DN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8005073

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Buss Murton Law Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Buss Murton Law are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Buss Murton Law
The Law Society accreditation awarded to Buss Murton Law
Conveyancing Quality Scheme accreditation awarded to Buss Murton Law

Description

We provide expertise, solutions and a comprehensive service You can be confident that your personal and business legal affairs are in the hands of an experienced team who will work with you to achieve the best possible outcome. We are trusted, friendly and professional Feedback from our clients shows that our trustworthiness and approachability are key to their decision to use Buss Murton. Our expertise, standards and professionalism provide them with the confidence that we will always act in their best interests. We provide clear, intelligible guidance to all our clients whatever their legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Buss Murton Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Buss Murton Law Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Buss Murton Law are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Buss Murton Law
The Law Society accreditation awarded to Buss Murton Law
Conveyancing Quality Scheme accreditation awarded to Buss Murton Law

Description

We provide expertise, solutions and a comprehensive service You can be confident that your personal and business legal affairs are in the hands of an experienced team who will work with you to achieve the best possible outcome. We are trusted, friendly and professional Feedback from our clients shows that our trustworthiness and approachability are key to their decision to use Buss Murton. Our expertise, standards and professionalism provide them with the confidence that we will always act in their best interests. We provide clear, intelligible guidance to all our clients whatever their legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Buss Murton Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Buss Murton Law

Contact & Locations - Buss Murton Law

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Clermont House, Cranbrook, Kent, TN17 3DN

Reviews

4.9 /5 102 Reviews
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Rating

Review Source

Clients say

What clients say about Buss Murton Law

Clients praise the firm’s expertise in wills, LPAs, property transactions and boundary matters, noting clear, knowledgeable legal advice and efficient, timely handling of cases. Reviewers value professionalism, responsiveness and thorough communication, plus a friendly, approachable manner that puts clients at ease. Staff are described as patient, reassuring and solution-focused, with seamless handovers and fair, transparent costs. Overall the firm is seen as reliable, client-centred and highly recommended for both straightforward and complex matters.

knowledgeable staff
friendly atmosphere
professional service
clear explanations
efficient process
kept informed
approachable team
reasonable costs
reassuring support
timely resolution

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Private Client Law

Assistance with LPA

Our solicitor, Sohret, handled the process in an extremely friendly and professional way. I felt completely comfortable, respected and confident. This was extremely important to me. I would certainly recommend her and Buss Murton.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments on to Sohret. Our client’s satisfaction is our priority and we really appreciate you taking the time to review your experience with Buss Murton.

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anonymous

Verified
Housing & Property

Potential Trouble

In the 30 years since I last moved house, the workload, documentation, agencies involved and obviously costs have changed considerably. It used to be a nice little extra earner for Solicitors, now it is a whole department. That, apparently is progress? On a serious note, the solicitor acting for me and my wife went more than the extra mile, by bailing out a Solicitor acting for another party to do with our buyers, who clearly did not know how to do the work and fill documents. This caused a delay of 4 months and very nearly scuppered the whole thing.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

We’re really grateful to you for taking the time to leave a review. We pride ourselves on ensuring our client’s satisfaction and we’re pleased we met that for you. Thank you for sharing your rating with us and the community.

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Michelle Benge

Verified

Excellent Service

We have been with Buss Murton for a number of years now.They continue to give a great legal service at reasonable cost.

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for taking the time to leave your feedback and for your ongoing custom. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re delighted that your experience with Buss Murton continues to meet your expectations.

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James

Boundary Agreement - Videre Architects & Surveyors Ltd.

We recently had the pleasure of working alongside Buss Murton Law on the preparation of a Boundary Agreement, during which we were instructed to produce a detailed plan to assist their client in reaching an agreed resolution with the adjoining owners. Throughout the process, Richard McCulloch was professional, responsive and diligent, and we were impressed by the clear and pragmatic approach taken to the matter. We would highly recommend their services and look forward to maintaining a strong professional relationship moving forward.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Vicky

Exceptional help from Solicitor Richard McCulloch

I received incredible help from Richard McCulloch, he was very knowledgeable, efficient, kind and so helpful. I am so grateful and highly recommend him! Thank you so much!

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations. We will pass this feedback to Richard.

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Other Reviews

Profile image of Anna Young

Anna Young

Anna

We used Buss Murton for both the sale of our property and purchase of another, and would highly recommend them. We encountered some challenges, like with many property transactions, and Gail was incredibly knowledgeable and thorough throughout. Gail kept us well informed and helped resolve issues efficiently, while also acting in our best interest, making the whole experience far less stressful than it could have been.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Jordan Vernan

Jordan

We’ve had the absolute pleasure of working with Gail Anthony on both the purchase and sale of our property, and we honestly couldn’t recommend her highly enough. From start to finish, Gail was professional, responsive, and incredibly thorough. She made what can often be a stressful process feel smooth and straightforward, always keeping us informed and one step ahead. Her attention to detail and calm, reassuring approach gave us real peace of mind throughout. If you’re looking for a conveyancer you can truly trust with your property transactions, Gail is the one. Thank you again for everything, Gail!

Thank you so much for your lovely 5-star review! We will pass your kind comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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A J

A client

Our recent experience with Muss Burton Law - specifically with Gail Anthony and her team managing the conveyancing for our private property sale - has been incredibly positive. We’ve been through conveyancing for purchases and sales with different firms before, and have had pretty awful experiences. These are including and not limited to having our file given to numerous different solicitors like it’s a game of pass the parcel, lack of updates, being effectively non contactable, and a lack of transparency. Working with Gail, thankfully, was a ‘night and day’ difference to our previous difficulties. Gail is fast (and I mean really fast, but yet still thorough), efficient and helpful. Clearly she has a lot of experience and really knows what she is doing, but beyond this, she provides an outstanding customer experience. It often felt like Gail was only working on our case (of course, we know that’s not true!!). No ball dropping, confusion or unnecessary delays from her side - just seamless, on-time delivery, and for that we are so grateful and cannot recommend her enough. We will certainly seek to engage her again in the future. Thank you Gail and team. It was a pleasure to work with you.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

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Echo Developments

Echo

I have instructed Richard McCulloch to apply for an eviction order for my rental property ,where tenant failed to vacate. Richard had achieved an order on first hearing and had been very meticulous in his work.Also he offered an outstanding support to keep me updated on regular basis on the progress of work.Absolutely awesome team of great solicitors!Thank you !

Thank you so much for your 5-star review! We will pass your comments onto Richard McCulloch. Our client's satisfaction is our priority and we're grateful to you for taking the time to review your experience with Buss Murton.

0
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Michael Whitehead

Michael

As estate agents, we deal with a huge amount of conveyancers. Very few are as responsive as Karen White and her glorious assistant Carol. She is extremely attentive, honest and will always take the time to pick up the phone rather than hiding behind a keyboard. Keep up the good work and I look forward to many more sales in the future.

Thank you so much for your 5-star review! We will pass your comments onto Karen White. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Reviews

4.9 /5 669 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Buss Murton Law

Clients praise the firm’s expertise in wills, LPAs, property transactions and boundary matters, noting clear, knowledgeable legal advice and efficient, timely handling of cases. Reviewers value professionalism, responsiveness and thorough communication, plus a friendly, approachable manner that puts clients at ease. Staff are described as patient, reassuring and solution-focused, with seamless handovers and fair, transparent costs. Overall the firm is seen as reliable, client-centred and highly recommended for both straightforward and complex matters.

knowledgeable staff
friendly atmosphere
professional service
clear explanations
efficient process
kept informed
approachable team
reasonable costs
reassuring support
timely resolution

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

New Will Made Easy

I shall recommend this firm to my friends. Kirsty was knowledgeable and helpful and the whole process was done efficiently and fast. As soon as you walked in the front door there was a friendly relaxed atmosphere.

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Mrs Victoria Hughes

Verified
Wills, Trusts & Probate

My Will

I dealt with Kirsty Henton-Naidoo with regards to my Will. I found her professional and easy to talk to. She explained everything well and found we had a lot in common.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for taking the time to leave a review. We pride ourselves on our friendly and professional approach and we’re so pleased the service you received met your expectations, and ours. We will pass your comments on to Kirsty.

0
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Profile image of anonymous

anonymous

Verified
Private Client Law

Assistance with LPA

Our solicitor, Sohret, handled the process in an extremely friendly and professional way. I felt completely comfortable, respected and confident. This was extremely important to me. I would certainly recommend her and Buss Murton.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments on to Sohret. Our client’s satisfaction is our priority and we really appreciate you taking the time to review your experience with Buss Murton.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Preparation of LPA's

The renewal of my LPA's were carried out very efficiently and effectively and I was kept fully aware of the progress of the matter throughout the process.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased you have had such a positive experience with us.

0
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Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Excellent Service

Annelise Tyler was extremely professional, knowledgeable and helpful in compiling my Will and LPA. She was also very patient in answering all my questions. I would highly recommend her to anyone seeking advice and assistance with their Will and or LPA.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

We’re very grateful to you for leaving your 5-star review and will pass your comments on to Annelise. We pride ourselves on our professionalism and communication, and we’re delighted your experience with Buss Murton met your expectations.

0
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Other Reviews

Profile image of Anna Young

Anna Young

Anna

We used Buss Murton for both the sale of our property and purchase of another, and would highly recommend them. We encountered some challenges, like with many property transactions, and Gail was incredibly knowledgeable and thorough throughout. Gail kept us well informed and helped resolve issues efficiently, while also acting in our best interest, making the whole experience far less stressful than it could have been.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Profile image of Ken Morris

Ken Morris

Ken

Very professional excellent service.

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

0
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Profile image of Jordan Vernan

Jordan Vernan

Jordan

We’ve had the absolute pleasure of working with Gail Anthony on both the purchase and sale of our property, and we honestly couldn’t recommend her highly enough. From start to finish, Gail was professional, responsive, and incredibly thorough. She made what can often be a stressful process feel smooth and straightforward, always keeping us informed and one step ahead. Her attention to detail and calm, reassuring approach gave us real peace of mind throughout. If you’re looking for a conveyancer you can truly trust with your property transactions, Gail is the one. Thank you again for everything, Gail!

Thank you so much for your lovely 5-star review! We will pass your kind comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Profile image of Jenny B

Jenny B

Jenny

Thank you to Alex and Harriet for their assistance in resolving a complex matter for me.

Thank you so much for your 5-star review! We will pass your comments onto Alex and Harriet. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Nicola Jardine

Nicola

I used Richard McCulloch for employment advice and resolution guidance. He had a great manner, very clear language, and I felt he was very knowledgeable. The outcome was good, and I would and have recommended this firm.

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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