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Buss Murton Law

4.8 | 29 Reviews 29 Reviews | Housing & Property
698 Total Company Reviews info icon Housing & Property | info icon 698 Total Company Reviews Housing & Property | info icon 698 Total Company Reviews

Clermont House, High Street, Cranbrook, Kent, TN17 3DN

Accepting new clients

Clermont House, High Street, Cranbrook, Kent, TN17 3DN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8005073

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Buss Murton Law Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Buss Murton Law are accredited by

The Law Society accreditation awarded to Buss Murton Law
Conveyancing Quality Scheme accreditation awarded to Buss Murton Law

Description

We provide expertise, solutions and a comprehensive service You can be confident that your personal and business legal affairs are in the hands of an experienced team who will work with you to achieve the best possible outcome. We are trusted, friendly and professional Feedback from our clients shows that our trustworthiness and approachability are key to their decision to use Buss Murton. Our expertise, standards and professionalism provide them with the confidence that we will always act in their best interests. We provide clear, intelligible guidance to all our clients whatever their legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Buss Murton Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Buss Murton Law Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Buss Murton Law are accredited by

The Law Society accreditation awarded to Buss Murton Law
Conveyancing Quality Scheme accreditation awarded to Buss Murton Law

Description

We provide expertise, solutions and a comprehensive service You can be confident that your personal and business legal affairs are in the hands of an experienced team who will work with you to achieve the best possible outcome. We are trusted, friendly and professional Feedback from our clients shows that our trustworthiness and approachability are key to their decision to use Buss Murton. Our expertise, standards and professionalism provide them with the confidence that we will always act in their best interests. We provide clear, intelligible guidance to all our clients whatever their legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Buss Murton Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Buss Murton Law

Contact & Locations - Buss Murton Law

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Clermont House, High Street, Cranbrook, Kent, TN17 3DN

Reviews

4.8 /5 29 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Buss Murton Law

Clients praise the firm’s strengths in property, wills, LPAs, probate and boundary/dispute work, noting clear legal knowledge, efficient case management and successful outcomes. Reviewers value approachable, professional and reassuring advisers who communicate clearly, explain options and keep clients informed. Staff are described as patient, empathetic and calm under pressure, providing seamless handovers, personalised care and good value. Overall the firm is recommended for its expertise, responsiveness and strong client-focused soft skills.

efficient service
approachable staff
knowledgeable advisors
clear communication
professional conduct
trustworthy guidance
seamless handover
patient explanations
reasonable charges
timely outcomes

ReviewSolicitors Review List

Profile image of Mrs Carter

Mrs Carter

Housing & Property

Knowledgable, pro-active, detailed

We used Mr McCulloch to navigate us through a boundary dispute. We was knowledgeable, gave great advice and was pro-active with the 'what next'. We found him trustworthy and reassuring. Following his advice the dispute was resolved to our satisfaction.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

We are delighted to read your 5-star review and will pass your comments onto Richard McCulloch. Client satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton. We look forward to assisting you again with any future legal needs.

0
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anonymous

Verified
Housing & Property

Potential Trouble

In the 30 years since I last moved house, the workload, documentation, agencies involved and obviously costs have changed considerably. It used to be a nice little extra earner for Solicitors, now it is a whole department. That, apparently is progress? On a serious note, the solicitor acting for me and my wife went more than the extra mile, by bailing out a Solicitor acting for another party to do with our buyers, who clearly did not know how to do the work and fill documents. This caused a delay of 4 months and very nearly scuppered the whole thing.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

We’re really grateful to you for taking the time to leave a review. We pride ourselves on ensuring our client’s satisfaction and we’re pleased we met that for you. Thank you for sharing your rating with us and the community.

0
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James

Boundary Agreement - Videre Architects & Surveyors Ltd.

We recently had the pleasure of working alongside Buss Murton Law on the preparation of a Boundary Agreement, during which we were instructed to produce a detailed plan to assist their client in reaching an agreed resolution with the adjoining owners. Throughout the process, Richard McCulloch was professional, responsive and diligent, and we were impressed by the clear and pragmatic approach taken to the matter. We would highly recommend their services and look forward to maintaining a strong professional relationship moving forward.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Julia

Housing & Property

End of tenancy dispute eviction

Richard was extremely efficient and guided me through the legal process of eventually obtaining an excellent barrister, and an order of possession to get my family home back with an eviction notice.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

1
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David

Housing & Property

Property dispute

Richard Mccullough has been pragmatic, balanced and totally client led in supporting me. Seeking the right outcome and taking a balanced perspective. Highly recommend.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Other Reviews

Profile image of Anna Young

Anna Young

Anna

We used Buss Murton for both the sale of our property and purchase of another, and would highly recommend them. We encountered some challenges, like with many property transactions, and Gail was incredibly knowledgeable and thorough throughout. Gail kept us well informed and helped resolve issues efficiently, while also acting in our best interest, making the whole experience far less stressful than it could have been.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Jordan Vernan

Jordan

We’ve had the absolute pleasure of working with Gail Anthony on both the purchase and sale of our property, and we honestly couldn’t recommend her highly enough. From start to finish, Gail was professional, responsive, and incredibly thorough. She made what can often be a stressful process feel smooth and straightforward, always keeping us informed and one step ahead. Her attention to detail and calm, reassuring approach gave us real peace of mind throughout. If you’re looking for a conveyancer you can truly trust with your property transactions, Gail is the one. Thank you again for everything, Gail!

Thank you so much for your lovely 5-star review! We will pass your kind comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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A J

A client

Our recent experience with Muss Burton Law - specifically with Gail Anthony and her team managing the conveyancing for our private property sale - has been incredibly positive. We’ve been through conveyancing for purchases and sales with different firms before, and have had pretty awful experiences. These are including and not limited to having our file given to numerous different solicitors like it’s a game of pass the parcel, lack of updates, being effectively non contactable, and a lack of transparency. Working with Gail, thankfully, was a ‘night and day’ difference to our previous difficulties. Gail is fast (and I mean really fast, but yet still thorough), efficient and helpful. Clearly she has a lot of experience and really knows what she is doing, but beyond this, she provides an outstanding customer experience. It often felt like Gail was only working on our case (of course, we know that’s not true!!). No ball dropping, confusion or unnecessary delays from her side - just seamless, on-time delivery, and for that we are so grateful and cannot recommend her enough. We will certainly seek to engage her again in the future. Thank you Gail and team. It was a pleasure to work with you.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Echo Developments

Echo

I have instructed Richard McCulloch to apply for an eviction order for my rental property ,where tenant failed to vacate. Richard had achieved an order on first hearing and had been very meticulous in his work.Also he offered an outstanding support to keep me updated on regular basis on the progress of work.Absolutely awesome team of great solicitors!Thank you !

Thank you so much for your 5-star review! We will pass your comments onto Richard McCulloch. Our client's satisfaction is our priority and we're grateful to you for taking the time to review your experience with Buss Murton.

0
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Michael Whitehead

Michael

As estate agents, we deal with a huge amount of conveyancers. Very few are as responsive as Karen White and her glorious assistant Carol. She is extremely attentive, honest and will always take the time to pick up the phone rather than hiding behind a keyboard. Keep up the good work and I look forward to many more sales in the future.

Thank you so much for your 5-star review! We will pass your comments onto Karen White. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Reviews

4.9 /5 698 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Buss Murton Law

Clients praise the firm’s strengths in property, wills, LPAs, probate and boundary/dispute work, noting clear legal knowledge, efficient case management and successful outcomes. Reviewers value approachable, professional and reassuring advisers who communicate clearly, explain options and keep clients informed. Staff are described as patient, empathetic and calm under pressure, providing seamless handovers, personalised care and good value. Overall the firm is recommended for its expertise, responsiveness and strong client-focused soft skills.

efficient service
approachable staff
knowledgeable advisors
clear communication
professional conduct
trustworthy guidance
seamless handover
patient explanations
reasonable charges
timely outcomes

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Many Years of Service

Buss Murton have been the family solicitors for many years and we have always had excellent service from them. I would highly recommend them.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We are delighted to read of your satisfaction with our service. It is our pleasure to have been able to look after you and your family for so many years and look forward to continuing our long standing relationship.

0
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anonymous

Verified
Wills, Trusts & Probate

Wills

The whole process was conducted efficiently and with all relevant information advised. Buss Murton are very approachable and easy to deal with.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you for your 5-star review! Client satisfaction is so important to us and we are delighted that the service you received from Sohret was to such a high standard. We will pass your comments on to Sohret. Thanks again and we look forward to assisting you with any future legal needs.

0
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Alan Booth

Verified
Wills, Trusts & Probate

Probate and Conveyancing of Estate

Very efficient and knowledgeable from the start. Continuously kept informed of progress made. Would recommend this company.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Alan, thank you so much for taking the time to leave a 5-star review. Communication is of upmost importance to us and we are delighted that you were highly satisfied with the service you received from our team. We will pass your comments on to Sohret and Kerry. Thanks again and we look forward to assisting you with any future legal needs.

0
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Mrs Carter

Housing & Property

Knowledgable, pro-active, detailed

We used Mr McCulloch to navigate us through a boundary dispute. We was knowledgeable, gave great advice and was pro-active with the 'what next'. We found him trustworthy and reassuring. Following his advice the dispute was resolved to our satisfaction.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

We are delighted to read your 5-star review and will pass your comments onto Richard McCulloch. Client satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton. We look forward to assisting you again with any future legal needs.

0
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anonymous

Commercial Property

Avoid Sola Makinde – worst solicitor I’ve dealt with

A basic cash land purchase dragged on for eight months because of Sola Makinde’s mistakes and lack of competence. She was rude, slow to respond, and repeatedly sent paperwork for the wrong land, which is unbelievable in a commercial transaction. I’ve been involved in multiple property deals, and this was by far the most chaotic and badly handled.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you for taking the time to leave a review. We take your feedback seriously and are sorry to read that your experience with us fell short of your expectations. We are committed to providing a high standard of service and your comments have been passed to the relevant departments as part of our ongoing review and improvement processes. Thank you again for bringing your concerns to our attention.

0
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Other Reviews

Profile image of Anna Young

Anna Young

Anna

We used Buss Murton for both the sale of our property and purchase of another, and would highly recommend them. We encountered some challenges, like with many property transactions, and Gail was incredibly knowledgeable and thorough throughout. Gail kept us well informed and helped resolve issues efficiently, while also acting in our best interest, making the whole experience far less stressful than it could have been.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Ken Morris

Ken

Very professional excellent service.

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

0
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Profile image of Jordan Vernan

Jordan Vernan

Jordan

We’ve had the absolute pleasure of working with Gail Anthony on both the purchase and sale of our property, and we honestly couldn’t recommend her highly enough. From start to finish, Gail was professional, responsive, and incredibly thorough. She made what can often be a stressful process feel smooth and straightforward, always keeping us informed and one step ahead. Her attention to detail and calm, reassuring approach gave us real peace of mind throughout. If you’re looking for a conveyancer you can truly trust with your property transactions, Gail is the one. Thank you again for everything, Gail!

Thank you so much for your lovely 5-star review! We will pass your kind comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Profile image of Jenny B

Jenny B

Jenny

Thank you to Alex and Harriet for their assistance in resolving a complex matter for me.

Thank you so much for your 5-star review! We will pass your comments onto Alex and Harriet. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Nicola Jardine

Nicola

I used Richard McCulloch for employment advice and resolution guidance. He had a great manner, very clear language, and I felt he was very knowledgeable. The outcome was good, and I would and have recommended this firm.

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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