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Ratcliffes

5.0 | 51 Reviews 51 Reviews | Testacy
121 Total Company Reviews info icon Testacy | info icon 121 Total Company Reviews Testacy | info icon 121 Total Company Reviews

22 Park Road, Sittingbourne, Kent, ME10 1DR

Accepting new clients

22 Park Road, Sittingbourne, Kent, ME10 1DR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 301782

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Ratcliffes Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Ratcliffes are accredited by

The Law Society accreditation awarded to Ratcliffes
Conveyancing Quality Scheme accreditation awarded to Ratcliffes

Description

Family, Divorce, Employment, Property, Probate, Wills, Litigation and more. We’re here for you during those big moments in life. Whether you’re buying a home, starting a business, getting divorced or preparing for the future, we’re here to help.

Rankings by area of expertise

The rankings below show the areas of expertise that Ratcliffes offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ratcliffes Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
Value for money: 90%
7% above
national average
92%
Success
Rate
Satisfied with outcome: 92%
10% above
national average
91%
Would
Recommend
Would recommend to friends and family: 91%
10% above
national average
Communication 4.6/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Ratcliffes are accredited by

The Law Society accreditation awarded to Ratcliffes
Conveyancing Quality Scheme accreditation awarded to Ratcliffes

Description

Family, Divorce, Employment, Property, Probate, Wills, Litigation and more. We’re here for you during those big moments in life. Whether you’re buying a home, starting a business, getting divorced or preparing for the future, we’re here to help.

Rankings by area of expertise

The rankings below show the areas of expertise that Ratcliffes offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ratcliffes

Meet the team of Ratcliffes

Contact & Locations - Ratcliffes

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

22 Park Road, Sittingbourne, Kent, ME10 1DR

Reviews

5.0 /5 51 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Ratcliffes

Clients praise this firm for expertise in wills, redrafting estates, Lasting Powers of Attorney, and conveyancing. Reviews highlight efficient handling of transactions, prompt drafting and amendments, clear explanations, and practical advice throughout. Clients also value the team’s professionalism, approachability, friendliness, understanding, and supportive communication, with regular updates and a smooth, stress-free service. Many mention fair pricing and strong peace of mind, with the firm seen as responsive, thorough, and easy to deal with.

Approachable staff
Clear explanations
Prompt responses
Professional service
Friendly manner
Kept informed
Efficient handling
Reasonable pricing
Easy process
Understanding support

ReviewSolicitors Review List

Profile image of James Joseph Hines

James Joseph Hines

Verified
Wills, Trusts & Probate

My will

I had the best treatment from Emily King. She didn’t make me uncomfortable when I ask her questions instead she was there with the answers. I changed part of the will and she was understanding So everything went smooth for us . Thank you Emily.

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this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

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Andrew, Sittingbourne

Verified
Wills, Trusts & Probate

Excellent Service

Great experience all round. Booking the appointment was easy, thorough discussions, documents drafted and amended promptly. Everything done very professionally and in a friendly manner.

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this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Will Service

Very professional company to deal with and the process of redrafting my will after the death of my eldest son was made much easier with their help.

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this review

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Wills, Trusts & Probate

LPAs

Dealt with Emily for our Lasting Powers of Attorney for both financial and welfare. We found her to be very approachable and easy to deal with. Everything was explained to us in a manner that we could understand and nothing was too much trouble. Would definitely recommend.

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this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Will Update

Pleaseant to dral with, clear and concise, very reasonable price. Many Thanks

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this review

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Catherine

Catherine

Wills, Trusts & Probate

Catherine

Highly recommend Ratcliffes Solicitors i my made will they made it easy for me all i had to do were tell them my wishes who ? Were inherit my property and content my final will and testament they did fantastic job thank you so much

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Melanie LOW

Melanie LOW

Housing & Property

Melanie

Absolutely no fuss or issues while dealing with the sale of my mums house after she died. Special mention to Mandy who was always on the other end of the phone if I needed an update or to ask a question. They all made this difficult time easier to manage. I also used Ratcliffes for help with Probate queries. Again, superb service. Thanks to all at Ratcliffes!

Legal experts tagged in
this review

0
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Joanne Maw

Housing & Property

Joanne

Great firm! I used their services to update my Will (very efficient and friendly) and also for the sale of a house, when Luke was superb

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Dawn

Wills, Trusts & Probate

Dawn

We employed Ratcliffes to help us with probate and conveyancing services and all staff proved to be professional, efficient, knowledgeable, friendly and caring for which we were truly grateful; definitely recommend.

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you so much for your positive feedback. We work hard to provide an excellent service and we are always delighted to hear how much this is appreciated by our clients. Thank you for taking the time to write a review. We much look forward to being able to assist you, should you need our help, in the future.

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Lynne

Wills, Trusts & Probate

Lynne

I used Ratcliffes to do our Wills as they had been on the 'other side' of transactions and were always professional and gracious. I am so pleased that I did. Emily King was very professional, friendly and guided us both so that our all wishes were met. Highly recommended.

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Reviews

4.6 /5 121 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ratcliffes

Clients praise this firm for expertise in wills, redrafting estates, Lasting Powers of Attorney, and conveyancing. Reviews highlight efficient handling of transactions, prompt drafting and amendments, clear explanations, and practical advice throughout. Clients also value the team’s professionalism, approachability, friendliness, understanding, and supportive communication, with regular updates and a smooth, stress-free service. Many mention fair pricing and strong peace of mind, with the firm seen as responsive, thorough, and easy to deal with.

Approachable staff
Clear explanations
Prompt responses
Professional service
Friendly manner
Kept informed
Efficient handling
Reasonable pricing
Easy process
Understanding support

ReviewSolicitors Review List

Profile image of James Joseph Hines

James Joseph Hines

Verified
Wills, Trusts & Probate

My will

I had the best treatment from Emily King. She didn’t make me uncomfortable when I ask her questions instead she was there with the answers. I changed part of the will and she was understanding So everything went smooth for us . Thank you Emily.

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andrew, Sittingbourne

Andrew, Sittingbourne

Verified
Wills, Trusts & Probate

Excellent Service

Great experience all round. Booking the appointment was easy, thorough discussions, documents drafted and amended promptly. Everything done very professionally and in a friendly manner.

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will Service

Very professional company to deal with and the process of redrafting my will after the death of my eldest son was made much easier with their help.

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of William Albert

William Albert

Verified
Housing & Property

Seller.

They were very, very good, kept us in the loop. All the time. And we will definitely recommend them to anybody👍

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Kathy-Anne Webster

Kathy-Anne Webster

Verified
Housing & Property

Excellent

I used this firm for the conveyancing to sell my home then in a separate transaction the conveyancing to purchase my new home. Both transactions were dealt with efficiently and speedy. All enquiries were replied to in a very short amount of time and I feel the price was very competitive. I wouldn’t hesitate to use again.

Solicitors tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Other Reviews

Profile image of Catherine

Catherine

Wills, Trusts & Probate

Catherine

Highly recommend Ratcliffes Solicitors i my made will they made it easy for me all i had to do were tell them my wishes who ? Were inherit my property and content my final will and testament they did fantastic job thank you so much

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Jennifer Wheeler

Jennifer Wheeler

Housing & Property

Jennifer

Luke Mays helped a remortgage a few years ago solely into my own name. Communication was excellent from the moment I made contact to the end. The process was made very simple and as stress free as possible. Was also satisfied with the other all price. Thank you.

Solicitors tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of David Dacosta

David Dacosta

Housing & Property

David

A breath of fresh air. We have used many solicitors in the past for conveyancing, but none as first class as Ratcliffes. From initial contact with Mandy to the selling and buying with Luke it went extremely well, despite the long chain and challenging buyers. The communication was great. Not just in letting us know what was going on, but by taking our telephone calls and answering our questions by email quickly. If Luke need to do something he just got on and did it. Many thanks to everyone at Ratcliffes.

Legal experts tagged in
this review

A representative from Ratcliffes responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Melanie LOW

Melanie LOW

Housing & Property

Melanie

Absolutely no fuss or issues while dealing with the sale of my mums house after she died. Special mention to Mandy who was always on the other end of the phone if I needed an update or to ask a question. They all made this difficult time easier to manage. I also used Ratcliffes for help with Probate queries. Again, superb service. Thanks to all at Ratcliffes!

Legal experts tagged in
this review

0
Collected on: Google collection source logo
Profile image of Graham Vincent

Graham Vincent

Housing & Property

Graham

We used Ratcliffes for the conveyancing associated with the sale of my mother's house in Sittingbourne. Everything went smoothly with no issues. We live 500 miles from Sittingbourne which I feared may be a challenge, but Luke and Mandy managed to do everything electronically, online and by email. Many thanks.

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