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Buss Murton Law

4.8 | 29 Reviews 29 Reviews | Housing & Property
707 Total Company Reviews info icon Housing & Property | info icon 707 Total Company Reviews Housing & Property | info icon 707 Total Company Reviews

Wallside House, 12 Mount Ephraim Road, Tunbridge Wells, Kent, TN1 1EE

Accepting new clients

Wallside House, 12 Mount Ephraim Road, Tunbridge Wells, Kent, TN1 1EE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8003986

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Buss Murton Law Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Buss Murton Law are accredited by

The Law Society accreditation awarded to Buss Murton Law
Conveyancing Quality Scheme accreditation awarded to Buss Murton Law

Description

We provide expertise, solutions and a comprehensive service. You can be confident that your personal and business legal affairs are in the hands of an experienced team who will work with you to achieve the best possible outcome. We are trusted, friendly and professional. Feedback from our clients shows that our trustworthiness and approachability are key to their decision to use Buss Murton. Our expertise, standards and professionalism provide them with the confidence that we will always act in their best interests. We provide clear, intelligible guidance to all our clients whatever their legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Buss Murton Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Buss Murton Law Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Buss Murton Law are accredited by

The Law Society accreditation awarded to Buss Murton Law
Conveyancing Quality Scheme accreditation awarded to Buss Murton Law

Description

We provide expertise, solutions and a comprehensive service. You can be confident that your personal and business legal affairs are in the hands of an experienced team who will work with you to achieve the best possible outcome. We are trusted, friendly and professional. Feedback from our clients shows that our trustworthiness and approachability are key to their decision to use Buss Murton. Our expertise, standards and professionalism provide them with the confidence that we will always act in their best interests. We provide clear, intelligible guidance to all our clients whatever their legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Buss Murton Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Buss Murton Law

Meet the team of Buss Murton Law

Contact & Locations - Buss Murton Law

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15 (Open)
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Wallside House, 12 Mount Ephraim Road, Tunbridge Wells, Kent, TN1 1EE

Reviews

4.8 /5 29 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Buss Murton Law

The firm is praised for its expertise in wills, LPAs, estate planning, family matters, conveyancing and property disputes, including boundary issues and complex transactions. Clients value its clear legal advice, practical guidance and ability to handle matters efficiently and effectively, even when cases are complicated or time-sensitive. Soft skills repeatedly highlighted include being friendly, approachable, patient, kind, reassuring and professional. Reviewers also note strong communication, clear explanations, helpfulness, trustworthiness and a willingness to understand clients’ needs, with many saying they feel well supported throughout.

Friendly and approachable
Knowledgeable advice
Clear communication
Efficient service
Professional manner
Patient and kind
Helpful guidance
Kept informed
Easy to deal
Reasonable costs

ReviewSolicitors Review List

Profile image of Mrs Carter

Mrs Carter

Housing & Property

Knowledgable, pro-active, detailed

We used Mr McCulloch to navigate us through a boundary dispute. We was knowledgeable, gave great advice and was pro-active with the 'what next'. We found him trustworthy and reassuring. Following his advice the dispute was resolved to our satisfaction.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

We are delighted to read your 5-star review and will pass your comments onto Richard McCulloch. Client satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton. We look forward to assisting you again with any future legal needs.

0
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anonymous

Verified
Housing & Property

Potential Trouble

In the 30 years since I last moved house, the workload, documentation, agencies involved and obviously costs have changed considerably. It used to be a nice little extra earner for Solicitors, now it is a whole department. That, apparently is progress? On a serious note, the solicitor acting for me and my wife went more than the extra mile, by bailing out a Solicitor acting for another party to do with our buyers, who clearly did not know how to do the work and fill documents. This caused a delay of 4 months and very nearly scuppered the whole thing.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

We’re really grateful to you for taking the time to leave a review. We pride ourselves on ensuring our client’s satisfaction and we’re pleased we met that for you. Thank you for sharing your rating with us and the community.

0
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James

Boundary Agreement - Videre Architects & Surveyors Ltd.

We recently had the pleasure of working alongside Buss Murton Law on the preparation of a Boundary Agreement, during which we were instructed to produce a detailed plan to assist their client in reaching an agreed resolution with the adjoining owners. Throughout the process, Richard McCulloch was professional, responsive and diligent, and we were impressed by the clear and pragmatic approach taken to the matter. We would highly recommend their services and look forward to maintaining a strong professional relationship moving forward.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Julia

Housing & Property

End of tenancy dispute eviction

Richard was extremely efficient and guided me through the legal process of eventually obtaining an excellent barrister, and an order of possession to get my family home back with an eviction notice.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

1
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David

Housing & Property

Property dispute

Richard Mccullough has been pragmatic, balanced and totally client led in supporting me. Seeking the right outcome and taking a balanced perspective. Highly recommend.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Other Reviews

Profile image of Anna Young

Anna Young

Anna

We used Buss Murton for both the sale of our property and purchase of another, and would highly recommend them. We encountered some challenges, like with many property transactions, and Gail was incredibly knowledgeable and thorough throughout. Gail kept us well informed and helped resolve issues efficiently, while also acting in our best interest, making the whole experience far less stressful than it could have been.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Jordan Vernan

Jordan

We’ve had the absolute pleasure of working with Gail Anthony on both the purchase and sale of our property, and we honestly couldn’t recommend her highly enough. From start to finish, Gail was professional, responsive, and incredibly thorough. She made what can often be a stressful process feel smooth and straightforward, always keeping us informed and one step ahead. Her attention to detail and calm, reassuring approach gave us real peace of mind throughout. If you’re looking for a conveyancer you can truly trust with your property transactions, Gail is the one. Thank you again for everything, Gail!

Thank you so much for your lovely 5-star review! We will pass your kind comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

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A J

A client

Our recent experience with Muss Burton Law - specifically with Gail Anthony and her team managing the conveyancing for our private property sale - has been incredibly positive. We’ve been through conveyancing for purchases and sales with different firms before, and have had pretty awful experiences. These are including and not limited to having our file given to numerous different solicitors like it’s a game of pass the parcel, lack of updates, being effectively non contactable, and a lack of transparency. Working with Gail, thankfully, was a ‘night and day’ difference to our previous difficulties. Gail is fast (and I mean really fast, but yet still thorough), efficient and helpful. Clearly she has a lot of experience and really knows what she is doing, but beyond this, she provides an outstanding customer experience. It often felt like Gail was only working on our case (of course, we know that’s not true!!). No ball dropping, confusion or unnecessary delays from her side - just seamless, on-time delivery, and for that we are so grateful and cannot recommend her enough. We will certainly seek to engage her again in the future. Thank you Gail and team. It was a pleasure to work with you.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Echo Developments

Echo

I have instructed Richard McCulloch to apply for an eviction order for my rental property ,where tenant failed to vacate. Richard had achieved an order on first hearing and had been very meticulous in his work.Also he offered an outstanding support to keep me updated on regular basis on the progress of work.Absolutely awesome team of great solicitors!Thank you !

Thank you so much for your 5-star review! We will pass your comments onto Richard McCulloch. Our client's satisfaction is our priority and we're grateful to you for taking the time to review your experience with Buss Murton.

0
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Michael Whitehead

Michael

As estate agents, we deal with a huge amount of conveyancers. Very few are as responsive as Karen White and her glorious assistant Carol. She is extremely attentive, honest and will always take the time to pick up the phone rather than hiding behind a keyboard. Keep up the good work and I look forward to many more sales in the future.

Thank you so much for your 5-star review! We will pass your comments onto Karen White. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Reviews

4.9 /5 707 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Buss Murton Law

The firm is praised for its expertise in wills, LPAs, estate planning, family matters, conveyancing and property disputes, including boundary issues and complex transactions. Clients value its clear legal advice, practical guidance and ability to handle matters efficiently and effectively, even when cases are complicated or time-sensitive. Soft skills repeatedly highlighted include being friendly, approachable, patient, kind, reassuring and professional. Reviewers also note strong communication, clear explanations, helpfulness, trustworthiness and a willingness to understand clients’ needs, with many saying they feel well supported throughout.

Friendly and approachable
Knowledgeable advice
Clear communication
Efficient service
Professional manner
Patient and kind
Helpful guidance
Kept informed
Easy to deal
Reasonable costs

ReviewSolicitors Review List

Profile image of Deborah Ward

Deborah Ward

Verified
Wills, Trusts & Probate

Friendly and Efficient Will

We were looking for simplicity, but also wanted that to be well-informed. Annelise was immediately friendly, approachable and knowledgeable and prioritised understanding us. We are not 'high rollers' and appreciated her understanding that. We just wanted to make things as uncomplicated as possible for our children.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your five-star review! We are delighted to read of your positive experience with Buss Murton and will pass your comments on to Annelise. We pride ourselves on providing the best possible service and outcome for all our clients and we appreciate you taking the time to give your feedback.

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anonymous

Verified

Will Making

Cranbrook office Absolutely knowledgeable and enjoyed speaking with Sandi, the secretary.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you for the wonderful feedback. We will pass your comments on to the team, in particular Sandi. Client satisfaction is of upmost importance to us so we are very happy to receive your five-star review. Thanks again and we welcome the opportunity to provide you with legal assistance if the need arises in the future.

0
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John McCaig

Verified
Wills, Trusts & Probate

Thank you

I was impressed and grateful to Annelise for her kindness and patience. Her advice was clear and helpful/useful. Anything Annelise was not sure of she asked - very correct and sensible. I liked that. I think the telephone answering could improve.

Legal experts tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your five-star review! We pride ourselves on our approachability and attention to detail, and we are delighted you were so happy with the service you received from Annelise. We look forward to assisting you again with any future legal needs you might have.

0
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anonymous

Verified
Wills, Trusts & Probate

Many Years of Service

Buss Murton have been the family solicitors for many years and we have always had excellent service from them. I would highly recommend them.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you so much for your 5-star review! We are delighted to read of your satisfaction with our service. It is our pleasure to have been able to look after you and your family for so many years and look forward to continuing our long standing relationship.

0
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anonymous

Verified
Wills, Trusts & Probate

Wills

The whole process was conducted efficiently and with all relevant information advised. Buss Murton are very approachable and easy to deal with.

Solicitors tagged in
this review

A representative from Buss Murton Law (South East) Limited responded to this review

Thank you for your 5-star review! Client satisfaction is so important to us and we are delighted that the service you received from Sohret was to such a high standard. We will pass your comments on to Sohret. Thanks again and we look forward to assisting you with any future legal needs.

0
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Other Reviews

Profile image of Anna Young

Anna Young

Anna

We used Buss Murton for both the sale of our property and purchase of another, and would highly recommend them. We encountered some challenges, like with many property transactions, and Gail was incredibly knowledgeable and thorough throughout. Gail kept us well informed and helped resolve issues efficiently, while also acting in our best interest, making the whole experience far less stressful than it could have been.

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Profile image of Ken Morris

Ken Morris

Ken

Very professional excellent service.

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

0
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Jordan Vernan

Jordan

We’ve had the absolute pleasure of working with Gail Anthony on both the purchase and sale of our property, and we honestly couldn’t recommend her highly enough. From start to finish, Gail was professional, responsive, and incredibly thorough. She made what can often be a stressful process feel smooth and straightforward, always keeping us informed and one step ahead. Her attention to detail and calm, reassuring approach gave us real peace of mind throughout. If you’re looking for a conveyancer you can truly trust with your property transactions, Gail is the one. Thank you again for everything, Gail!

Thank you so much for your lovely 5-star review! We will pass your kind comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Jenny B

Jenny

Thank you to Alex and Harriet for their assistance in resolving a complex matter for me.

Thank you so much for your 5-star review! We will pass your comments onto Alex and Harriet. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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Nicola Jardine

Nicola

I used Richard McCulloch for employment advice and resolution guidance. He had a great manner, very clear language, and I felt he was very knowledgeable. The outcome was good, and I would and have recommended this firm.

Thank you so much for your 5-star review! We will pass your comments onto Richard. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

0
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