0151 443 6121
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of First Legal Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Legal Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how First Legal Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how First Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Joan
Collected on:
It was effective very reliable, helpful very informative and cooperative, they kept me updated every step of the way and I'm grateful.
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Stuart
Collected on:
Had great help from start to finish from Stacey and the team, happy with the outcome so far. Thought I was going nowhere trying to get work done in the house from magenta but I can now see an ending
Thanks again everyone
A representative from First Legal Solicitors Ltd responded to this review on 01 May, 2025:
Thank you for your kind words, Stuart. We're glad Stacey and the team could assist you, and it's great to hear that you're seeing progress. We appreciate your trust and are happy to have been part of the process.
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Valerie
Collected on:
It’s been a bit hard as my mum is old but we’ve got there Stacey has been very helpful and kept us up to date with everything that was happening and has managed to to get the work needed started we are grateful for everything she has done
A representative from First Legal Solicitors Ltd responded to this review on 24 April, 2025:
Thank you, Valerie, for your kind feedback. We're so glad to hear that Stacey was able to provide the support and keep you informed during a challenging time. We truly appreciate your trust, and we're here to continue assisting you whenever needed.
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Housing Disrepair
Anonymous
Collected on:
I contracted first legal solicitors on December 24 regarding dump and mould in my house, they acted on behalf of my quickly and professionally.
They got in touch with my landlord and sort out all the paperwork accordingly, but my landlord didn't do the Disrepair work mentioned in the surveyor report.
It took months until the landlord agreed to a small amount of compensation but not work has been done yet in my house.
Thank for your support first legal solicitor and all whom worked on behalf of me.
Kind regards.
A representative from First Legal Solicitors Ltd responded to this review on 23 April, 2025:
Thank you for your kind words. We’re glad Tayla could support you through this process and will continue to be here to help however we can.
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Anonymous
Collected on:
The initial contact were great. After the Solicitors started their procedure. It became dreary. Communication was lacking.
A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:
Thank you for your feedback. We're glad the initial contact was positive, but we're sorry to hear communication dropped off during the legal process. We’ll work on improving this and appreciate you bringing it to our attention.
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Housing Disrepair
Lauren Jane
Collected on:
Great experience amazing team did help me with everything
A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:
Thank you for your kind words, Lauren. We're so glad to hear you had a great experience with Tayla and our team.
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Yvette
Collected on:
Excellent service very helpful and has the outcome I was hoping for
A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:
Thank you for your kind words, Yvette. We're thrilled to hear you’re happy with the service and the outcome.
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Sonia
Collected on:
Very good and excellent , and they very underrated and nice to help i am very happy thanks a lot
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Latoyah
Collected on:
At 1st I was sceptical as I came across this company on a Facebook ad, from the beginning they were so pleasant mannered and very informative and they stuck to their word, Stacey was absolutely lovely and handled my case with professionalism and I was happy atleast something came from my case, I would recommend this company but I will say remain patient and they will handle your worries. Thank you first legal I will stay in contact.
A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:
Hi Latoyah. Thank you so much for sharing your experience! We’re so glad to hear that your initial scepticism was eased by the service you received from Stacey and the team. It’s wonderful that you felt supported and informed throughout your case. We truly appreciate your patience, and we're grateful for your recommendation. Please don’t hesitate to stay in contact—we’re always here to assist you in the future!
Was this review helpful?
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Chris
Collected on:
this was a long drawn out process over 12 months but it paid. off my home is now repaired and looking nice thank you
A representative from First Legal Solicitors Ltd responded to this review on 22 April, 2025:
Thank you for your patience throughout the process, Chris. We're so glad to hear your home is now repaired and looking great.
Was this review helpful?
Jacqui
Collected on:
Easy to deal with kept me informed with updates v2ery friendly and helpful and thanks to them my case was sorted and got the result I wanted
Was this review helpful?
Tommy
Collected on:
Great, helpful and friendly
Was this review helpful?
Ru
Collected on:
Aileen my agent was amazing.
Outcome was not brilliant but satisfactory
Was this review helpful?
yvette
Collected on:
Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing.
Couldn't be more thankful 🙏
Was this review helpful?
Simon
Collected on:
Great service, very happy with the results.
Was this review helpful?
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.
