Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Syeda
Collected on:
Housing disrepair claim
Been abs amazing 100% customer service on level polite
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First Legal Solicitors Ltd
0151 443 6121
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve. Read more...
- Address
- L3 1DL
- 0151 443 6121
- firstlegalsolicitors.co.uk/
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Accreditations
Available lawyers at First Legal Solicitors Ltd
How First Legal Solicitors Ltd Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of First Legal Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Legal Solicitors Ltd. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how First Legal Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how First Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Sally
Collected on:
Disrepair Claim
Amazing company would definitely recommend them to family and friends as they were very helpful to me and kept me informed with everything that went on
A representative from First Legal Solicitors Ltd responded to this review on 28 July, 2025:
Hi Sally. Thank you for your kind words and recommendation! We’re so pleased to hear that you felt supported and well-informed throughout your experience with us. It means a lot to know we could be of help, and we truly appreciate you trusting us to assist you.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Dawn
Collected on:
Review
Fast and really helpful many thanks for your help in this matter of disrepair in my house
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Nicole
Collected on:
House repairs
Very good always kept me informed and always in touch when I needed them
A representative from First Legal Solicitors Ltd responded to this review on 28 July, 2025:
Thank you for your feedback, Nicole. We're glad you felt well-informed and supported by Daniel throughout.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Housing Disrepair
Ivy
Collected on:
Fast, friendly
Very good, kept me updated on what was happening. Friendly, polite, professional
A representative from First Legal Solicitors Ltd responded to this review on 10 July, 2025:
Thank you for your kind feedback, Ivy. We're glad to hear you felt well-informed and supported throughout. Providing friendly, professional service is always our priority, and we appreciate you taking the time to share your experience.
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Housing Disrepair
Emma
Collected on:
Claim against social housing.
I put a claim in online and had a call back and they dealt with it very quickly. They updated me via emails and calls regarding the process.
A representative from First Legal Solicitors Ltd responded to this review on 07 July, 2025:
Dear Emma, Thank you for your feedback! We're glad to hear that your claim was handled quickly and that you were kept well updated throughout the process. Your satisfaction is very important to us. Best regards, First Legal Solicitors
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Matter Type:
Housing Disrepair
Juliet
Collected on:
Despair
Really helpful and have given me advice to deal with my housing and I am thankful for their services.
A representative from First Legal Solicitors Ltd responded to this review on 30 June, 2025:
Dear Juliet, Thank you for your kind words. We’re pleased to hear our team provided helpful advice to assist you with your housing situation. Your appreciation means a lot to us. Best regards, First Legal Solicitors
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Nicola
Collected on:
Review of company
Stacey was fantastic from start to finish, a brilliant advocate for me and my family. I now have the repairs done after a very long time. I honestly can't thank Stacey enough, I would definitely recommend this company. Thank you for all your hard work.
A representative from First Legal Solicitors Ltd responded to this review on 30 June, 2025:
Dear Nicola, Thank you for your wonderful feedback. We’re delighted Stacey was a strong advocate for you and your family and helped achieve the repairs after such a long wait. Your recommendation means a lot to us. Best regards, First Legal Solicitors
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Merve
Collected on:
Good not
Not good not happy at all with service was not happy communication took too long
A representative from First Legal Solicitors Ltd responded to this review on 23 June, 2025:
Dear Merve, Thank you for your feedback. We’re sorry to hear that the communication and service did not meet your expectations. We appreciate you sharing your experience and will work on improving our response times. Best regards, First Legal Solicitors
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Verified review
This review has been left by a verified client who used First Legal Solicitors Ltd.
Nicola
Collected on:
Luke is great!
Luke was really helpful, nothing was too much to ask!
A representative from First Legal Solicitors Ltd responded to this review on 20 June, 2025:
Dear Nicola, Thank you for your kind words. We’re glad Luke was helpful and attentive to your needs. Best regards, First Legal Solicitors
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Reviews collected from
Jacqui
Collected on:
Jacqui
Easy to deal with kept me informed with updates v2ery friendly and helpful and thanks to them my case was sorted and got the result I wanted
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Tommy
Collected on:
Tommy
Great, helpful and friendly
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Ru
Collected on:
A client
Aileen my agent was amazing.
Outcome was not brilliant but satisfactory
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yvette
Collected on:
yvette
Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing.
Couldn't be more thankful 🙏
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Simon
Collected on:
Simon
Great service, very happy with the results.
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First Legal Solicitors Ltd are accredited by
About this branch
Description
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.
Regulated by
Legal services
Personal areas of law
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Housing & Property
- Housing Associations
- Housing Disrepair
- Housing disputes
- Landlord and Tenant