Consumer
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235 Total Company Reviews
Consumer
|
235 Total Company Reviews
4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL
Accepting new clients
4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 634939
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Expertise
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First Legal Solicitors Ltd are accredited by
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.
The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
First Legal Solicitors Ltd are accredited by
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.
The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–20:00 |
| Tuesday | 09:00–20:00 |
| Wednesday | 09:00–20:00 |
| Thursday | 09:00–20:00 |
| Friday | 09:00–17:00 |
| Saturday | 09:00–17:00 |
| Sunday | (Closed) |
4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL
What clients say about First Legal Solicitors Ltd
The firm specialises in disrepair and housing claims, securing repairs, compensation and liaising with councils and contractors. Clients praise their expertise in getting work completed and achieving successful outcomes. Valued soft skills include professionalism, clear and regular communication, empathy, patience and reliability; staff are described as kind, supportive and approachable. Reviewers highlight responsiveness, helpfulness and above‑and‑beyond customer service, noting the team keeps clients informed and explains processes clearly.
Stacey has helped me out through my claim and really appreciated her help
Legal experts tagged in
this review
Thank you for your feedback! We’re so glad to hear that you appreciated Stacey's help with your claim. We will be sure to pass your thanks on to her.
This review was submitted by a verified client of First Legal Solicitors Ltd.
Very good very pleased nice people lots of contact
Thank you for your feedback. We are delighted to hear that you were pleased with our service.
This review was submitted by a verified client of First Legal Solicitors Ltd.
Brilliant service and always kept in the loop of what was going on
Legal experts tagged in
this review
Thank you for your feedback. We are pleased that you received brilliant service and were kept well-informed throughout your compensation claim. Your kind comments will be shared with the team.
This review was submitted by a verified client of First Legal Solicitors Ltd.
I found my experience was very professional and I would definitely recommend them. Thank you for your help.
Dear Terence, Thank you for your feedback. We’re pleased to hear that you found your experience professional and we truly appreciate your recommendation.
This review was submitted by a verified client of First Legal Solicitors Ltd.
After a year and 2 months, with the help of Eileen at First legal, who is very approachable, my door is finally fixed, with one repair still waiting but council obliged to complete in the next couple of months. Plus a little bit of compensation. So all good.
Thank you for your feedback. We’re delighted that Eileen was able to support you throughout the process and that your door has now been fixed. We’re pleased everything has been resolved positively, including the compensation, and appreciate your patience along the way.
What clients say about First Legal Solicitors Ltd
The firm specialises in disrepair and housing claims, securing repairs, compensation and liaising with councils and contractors. Clients praise their expertise in getting work completed and achieving successful outcomes. Valued soft skills include professionalism, clear and regular communication, empathy, patience and reliability; staff are described as kind, supportive and approachable. Reviewers highlight responsiveness, helpfulness and above‑and‑beyond customer service, noting the team keeps clients informed and explains processes clearly.
This review was submitted by a verified client of First Legal Solicitors Ltd.
I had a lot of issues with my home since I moved in to it in 2002 I kept reporting things were getting worse still nothing was done first legal rang me out of the blue asking if I had damp & mould I had a list of things to tell them about,they handled everything jobs started getting done, I’m still waiting for some jobs to be completed the council have been given 90 days if they aren’t finished on time I will definitely get them back on the case
Legal experts tagged in
this review
Thank you for your feedback. We’re pleased to hear that Tayla and the team were able to support you in raising your concerns and that progress has already been made on the outstanding issues in your home. It’s good to know matters are being taken forward and monitored, and we hope everything is fully resolved within the agreed timeframe.
Long process but was successful, helped get the result I needed.
Legal experts tagged in
this review
Thank you for your feedback. We’re pleased to hear that, despite a long process, you achieved a successful outcome and the result you needed.
Stacey was very professional She was very understanding
Legal experts tagged in
this review
Thank you Stacey for your feedback. We’re pleased to hear you found the service friendly, professional, and understanding.
This review was submitted by a verified client of First Legal Solicitors Ltd.
The team at first legal is extremely kind , understanding and supportive
Legal experts tagged in
this review
Thank you, Jessica, for your feedback. We’re delighted to hear you had such a positive experience and that the team were kind, understanding, and supportive throughout.
Stacey has helped me out through my claim and really appreciated her help
Legal experts tagged in
this review
Thank you for your feedback! We’re so glad to hear that you appreciated Stacey's help with your claim. We will be sure to pass your thanks on to her.
I’m very disappointed with the whole experience when I contacted first legal they told me I would get my money back for the front door and back door I paid for out my own pocket as the doors were not safe and Sandwell council would not change them apparently there’s no funding for this. I have complained about my doors over and over it’s all on record they even came to my house took the door off shaved it down and put it back on as the wood was that old it kept swelling with the weather The state of inside my home and what I had to live in was absolutely heartbreaking plaster falling off the walls dust everywhere some parts were back to brick . I’m a single mom and my late father payed for my home improvements losing my father in the mist of all this to , listen it’s not been easy and I have to contact first legal for information regarding my case they didn’t update me Anyway it’s now Friday 22nd may and I’m still waiting for my compensation witch is £1000 by the way what a joke my doors were £2500 not to mention the other work I’ve had done because Sandwell council wouldn’t fix it (no funding) (no money) this is what I continuesley was told. I was told it would be in my bank by the 19th may 2026 so I had to call back as that is not the case I was then told by my case worker (case worker number 2 or 3 I think ) I should receive it today well surprise surprise there’s no compensation money in my bank Dissatisfied disappointed angry and very upset I shouldn’t have bothered with none of this what a joke doubt I will be paid anything
Dear Kelly. We're sorry to hear that you feel you've had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.
Nice
Thank you, Kauan, for your feedback. We’re glad to hear you had a positive experience with First Legal Solicitors Ltd. Kind regards, The First Legal Solicitors Ltd Team
(Translated by Google) Okay (Original) Okej
Thank you for your review, Adam. We appreciate your positive feedback and are glad you are satisfied with the service. If you have any further questions, need clarification on any documents, or would like assistance with next steps, please let us know.
Excellent service very helpfull polite
Dear Jaydon, Thank you for your kind feedback. We’re pleased to hear you found the service helpful, polite, and excellent.
Thank you for your help
Hi Bupe. Thank you for your five-star review.
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