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First Legal Solicitors Ltd

4.7 | 100 Reviews 100 Reviews | Housing & Property
235 Total Company Reviews info icon Housing & Property | info icon 235 Total Company Reviews Housing & Property | info icon 235 Total Company Reviews

4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL

0151 443 6121

Accepting new clients

4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 634939

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First Legal Solicitors Ltd |

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4.7
Excellent
100 Reviews
92%
Value for
Money
94%
Success
Rate
95%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

First Legal Solicitors Ltd are accredited by

The Law Society accreditation awarded to First Legal Solicitors Ltd

Description

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.

Rankings by area of expertise

Local 4 / 32
National 345 / 11,165
4.6
Excellent
235 Reviews
91%
Value for
Money
8% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

First Legal Solicitors Ltd are accredited by

The Law Society accreditation awarded to First Legal Solicitors Ltd

Description

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.

Rankings by area of expertise

Meet the team of First Legal Solicitors Ltd

Daniel Maxwell

Daniel Maxwell

Litigator

4.4 20
Stacey Coyne

Stacey Coyne

Litigator

5.0 23
Jen Ainsworth

Jen Ainsworth

Fee Earner

4.6 19
Tayla Shipway

Tayla Shipway

Litigator

4.8 18
Lindsay Fisher

Lindsay Fisher

Litigator

4.6 15
Luke Jarmay

Luke Jarmay

Litigator

4.9 20
Eileen Williams

Eileen Williams

Fee Earner

4.7 23
Claire O'Rourke

Claire O'Rourke

Department Manager

4.5 6

Meet the team of First Legal Solicitors Ltd

Stacey Coyne

Stacey Coyne

Litigator

5.0 23
Eileen Williams

Eileen Williams

Fee Earner

4.7 23
Luke Jarmay

Luke Jarmay

Litigator

4.9 20
Daniel Maxwell

Daniel Maxwell

Litigator

4.4 20
Jen Ainsworth

Jen Ainsworth

Fee Earner

4.6 19
Tayla Shipway

Tayla Shipway

Litigator

4.8 18
Lindsay Fisher

Lindsay Fisher

Litigator

4.6 15
Claire O'Rourke

Claire O'Rourke

Department Manager

4.5 6
Daisy Moorcroft

Daisy Moorcroft

Legal Assistant

0.0 0
Kevyn Peaurt

Kevyn Peaurt

Fee Earner

0.0 0
Joseph Hanson

Joseph Hanson

Litigator

0.0 0
Samantha Anderson

Samantha Anderson

Onboarding Advisor

0.0 0
Steve Coyle

Steve Coyle

Manager

0.0 0
Mckenzie Blake

Mckenzie Blake

Onboarding Advisor

0.0 0
Joshua Davies

Joshua Davies

Onboarding Advisor

0.0 0
Ruby Jones

Ruby Jones

Fee Earner

0.0 0

Contact details

0151 443 6121
enquires@firstlegalsolicitors.com
https://firstlegalsolicitors.co.uk/

Opening hours

Monday 09:00–20:00
Tuesday 09:00–20:00
Wednesday 09:00–20:00
Thursday 09:00–20:00
Friday 09:00–17:00
Saturday 09:00–17:00
Sunday (Closed)

4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL

Reviews

4.7 /5 100 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in disrepair and housing claims, securing repairs, compensation and liaising with councils and contractors. Clients praise their expertise in getting work completed and achieving successful outcomes. Valued soft skills include professionalism, clear and regular communication, empathy, patience and reliability; staff are described as kind, supportive and approachable. Reviewers highlight responsiveness, helpfulness and above‑and‑beyond customer service, noting the team keeps clients informed and explains processes clearly.

    Very professional
    Very helpful
    Friendly staff
    Kept informed
    Supportive team
    Quick responses
    Went above
    Reliable service
    Approachable staff
    Highly recommend

    ReviewSolicitors Review List

    Profile image of Anonymous

    Anonymous

    Verified
    Housing & Property

    Council let me down

    I had a lot of issues with my home since I moved in to it in 2002 I kept reporting things were getting worse still nothing was done first legal rang me out of the blue asking if I had damp & mould I had a list of things to tell them about,they handled everything jobs started getting done, I’m still waiting for some jobs to be completed the council have been given 90 days if they aren’t finished on time I will definitely get them back on the case

    Legal experts tagged in
    this review

    legal expert Tayla Shipway Tayla Shipway

    from First Legal Solicitors Ltd

    Thank you for your feedback. We’re pleased to hear that Tayla and the team were able to support you in raising your concerns and that progress has already been made on the outstanding issues in your home. It’s good to know matters are being taken forward and monitored, and we hope everything is fully resolved within the agreed timeframe.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Housing & Property

    Review

    Long process but was successful, helped get the result I needed.

    Legal experts tagged in
    this review

    legal expert Stacey Coyne Stacey Coyne

    from First Legal Solicitors Ltd

    Thank you for your feedback. We’re pleased to hear that, despite a long process, you achieved a successful outcome and the result you needed.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Stacey ellis

    Stacey ellis

    Housing & Property

    Very friendly

    Stacey was very professional She was very understanding

    Legal experts tagged in
    this review

    legal expert Stacey Coyne Stacey Coyne

    from First Legal Solicitors Ltd

    Thank you Stacey for your feedback. We’re pleased to hear you found the service friendly, professional, and understanding.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Carl

    Carl

    Housing & Property

    Disrepair claim

    Stacey has helped me out through my claim and really appreciated her help

    Legal experts tagged in
    this review

    legal expert Stacey Coyne Stacey Coyne

    from First Legal Solicitors Ltd

    Thank you for your feedback! We’re so glad to hear that you appreciated Stacey's help with your claim. We will be sure to pass your thanks on to her.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Rebecca Hooper

    Rebecca Hooper

    Verified
    Housing & Property

    Housing disrepair

    I have been left with rising damp for many years with my rented property. Megan at first legal has been absolutely brilliant, the work has finally been done thanks to the solicitors quick responses and action.

    Legal experts tagged in
    this review

    legal expert Megan Callan Megan Callan

    from First Legal Solicitors Ltd

    Thank you for your feedback! We are so glad that Megan’s quick action finally helped resolve the issues you’ve faced for so many years. We will be sure to pass your thanks on to her and the rest of the team.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Kelly Singhara

    Kelly Singhara

    Kelly

    I’m very disappointed with the whole experience when I contacted first legal they told me I would get my money back for the front door and back door I paid for out my own pocket as the doors were not safe and Sandwell council would not change them apparently there’s no funding for this. I have complained about my doors over and over it’s all on record they even came to my house took the door off shaved it down and put it back on as the wood was that old it kept swelling with the weather The state of inside my home and what I had to live in was absolutely heartbreaking plaster falling off the walls dust everywhere some parts were back to brick . I’m a single mom and my late father payed for my home improvements losing my father in the mist of all this to , listen it’s not been easy and I have to contact first legal for information regarding my case they didn’t update me Anyway it’s now Friday 22nd may and I’m still waiting for my compensation witch is £1000 by the way what a joke my doors were £2500 not to mention the other work I’ve had done because Sandwell council wouldn’t fix it (no funding) (no money) this is what I continuesley was told. I was told it would be in my bank by the 19th may 2026 so I had to call back as that is not the case I was then told by my case worker (case worker number 2 or 3 I think ) I should receive it today well surprise surprise there’s no compensation money in my bank Dissatisfied disappointed angry and very upset I shouldn’t have bothered with none of this what a joke doubt I will be paid anything

    from First Legal Solicitors Ltd

    Dear Kelly. We're sorry to hear that you feel you've had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.

    0
    Collected on: Google collection source logo

    Reviews

    4.6 /5 235 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in disrepair and housing claims, securing repairs, compensation and liaising with councils and contractors. Clients praise their expertise in getting work completed and achieving successful outcomes. Valued soft skills include professionalism, clear and regular communication, empathy, patience and reliability; staff are described as kind, supportive and approachable. Reviewers highlight responsiveness, helpfulness and above‑and‑beyond customer service, noting the team keeps clients informed and explains processes clearly.

      Very professional
      Very helpful
      Friendly staff
      Kept informed
      Supportive team
      Quick responses
      Went above
      Reliable service
      Approachable staff
      Highly recommend

      ReviewSolicitors Review List

      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Council let me down

      I had a lot of issues with my home since I moved in to it in 2002 I kept reporting things were getting worse still nothing was done first legal rang me out of the blue asking if I had damp & mould I had a list of things to tell them about,they handled everything jobs started getting done, I’m still waiting for some jobs to be completed the council have been given 90 days if they aren’t finished on time I will definitely get them back on the case

      Legal experts tagged in
      this review

      legal expert Tayla Shipway Tayla Shipway

      from First Legal Solicitors Ltd

      Thank you for your feedback. We’re pleased to hear that Tayla and the team were able to support you in raising your concerns and that progress has already been made on the outstanding issues in your home. It’s good to know matters are being taken forward and monitored, and we hope everything is fully resolved within the agreed timeframe.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Housing & Property

      Review

      Long process but was successful, helped get the result I needed.

      Legal experts tagged in
      this review

      legal expert Stacey Coyne Stacey Coyne

      from First Legal Solicitors Ltd

      Thank you for your feedback. We’re pleased to hear that, despite a long process, you achieved a successful outcome and the result you needed.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Stacey ellis

      Stacey ellis

      Housing & Property

      Very friendly

      Stacey was very professional She was very understanding

      Legal experts tagged in
      this review

      legal expert Stacey Coyne Stacey Coyne

      from First Legal Solicitors Ltd

      Thank you Stacey for your feedback. We’re pleased to hear you found the service friendly, professional, and understanding.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Jessica Jordan

      Jessica Jordan

      Verified

      Best experience ever !

      The team at first legal is extremely kind , understanding and supportive

      Legal experts tagged in
      this review

      legal expert Stacey Coyne Stacey Coyne

      from First Legal Solicitors Ltd

      Thank you, Jessica, for your feedback. We’re delighted to hear you had such a positive experience and that the team were kind, understanding, and supportive throughout.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Carl

      Carl

      Housing & Property

      Disrepair claim

      Stacey has helped me out through my claim and really appreciated her help

      Legal experts tagged in
      this review

      legal expert Stacey Coyne Stacey Coyne

      from First Legal Solicitors Ltd

      Thank you for your feedback! We’re so glad to hear that you appreciated Stacey's help with your claim. We will be sure to pass your thanks on to her.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Kelly Singhara

      Kelly Singhara

      Kelly

      I’m very disappointed with the whole experience when I contacted first legal they told me I would get my money back for the front door and back door I paid for out my own pocket as the doors were not safe and Sandwell council would not change them apparently there’s no funding for this. I have complained about my doors over and over it’s all on record they even came to my house took the door off shaved it down and put it back on as the wood was that old it kept swelling with the weather The state of inside my home and what I had to live in was absolutely heartbreaking plaster falling off the walls dust everywhere some parts were back to brick . I’m a single mom and my late father payed for my home improvements losing my father in the mist of all this to , listen it’s not been easy and I have to contact first legal for information regarding my case they didn’t update me Anyway it’s now Friday 22nd may and I’m still waiting for my compensation witch is £1000 by the way what a joke my doors were £2500 not to mention the other work I’ve had done because Sandwell council wouldn’t fix it (no funding) (no money) this is what I continuesley was told. I was told it would be in my bank by the 19th may 2026 so I had to call back as that is not the case I was then told by my case worker (case worker number 2 or 3 I think ) I should receive it today well surprise surprise there’s no compensation money in my bank Dissatisfied disappointed angry and very upset I shouldn’t have bothered with none of this what a joke doubt I will be paid anything

      from First Legal Solicitors Ltd

      Dear Kelly. We're sorry to hear that you feel you've had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.

      0
      Collected on: Google collection source logo
      Profile image of Kauan Filipe

      Kauan Filipe

      Kauan

      Nice

      from First Legal Solicitors Ltd

      Thank you, Kauan, for your feedback. We’re glad to hear you had a positive experience with First Legal Solicitors Ltd. Kind regards, The First Legal Solicitors Ltd Team

      0
      Collected on: Google collection source logo
      Profile image of Adam

      Adam

      Adam

      (Translated by Google) Okay (Original) Okej

      from First Legal Solicitors Ltd

      Thank you for your review, Adam. We appreciate your positive feedback and are glad you are satisfied with the service. If you have any further questions, need clarification on any documents, or would like assistance with next steps, please let us know.

      0
      Collected on: Google collection source logo
      Profile image of Jaydon

      Jaydon

      Jaydon

      Excellent service very helpfull polite

      First Legal Solicitors Ltd

      Dear Jaydon, Thank you for your kind feedback. We’re pleased to hear you found the service helpful, polite, and excellent.

      0
      Collected on: Google collection source logo
      Profile image of Bupe

      Bupe

      Bupe

      Thank you for your help

      First Legal Solicitors Ltd

      Hi Bupe. Thank you for your five-star review.

      0
      Collected on: Google collection source logo

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