Housing & Property
|
259 Total Company Reviews
Housing & Property
|
259 Total Company Reviews
4th Floor 8 Princes Parade, Liverpool, Merseyside, L3 1DL
Accepting new clients
4th Floor 8 Princes Parade, Liverpool, Merseyside, L3 1DL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 634939
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Expertise
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First Legal Solicitors Ltd are accredited by
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.
The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
First Legal Solicitors Ltd are accredited by
At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.
The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–20:00 | |
| Tuesday | 09:00–20:00 | |
| Wednesday | 09:00–20:00 | |
| Thursday | 09:00–20:00 | |
| Friday | 09:00–17:00 | (Open) |
| Saturday | 09:00–17:00 | |
| Sunday | (Closed) |
4th Floor 8 Princes Parade, Liverpool, Merseyside, L3 1DL
What clients say about First Legal Solicitors Ltd
Clients praise the firm’s expertise in housing disputes, disrepair claims, damp and mould issues, and cases involving local councils. Reviews highlight strong legal knowledge, effective problem-solving, and swift action that secures good outcomes. Clients also value the firm’s clear communication, regular updates, professionalism, friendliness, patience, understanding, and dedication. The team is described as supportive, approachable, respectful and willing to go above and beyond, with many clients feeling well looked after throughout the process.
This review was submitted by a verified client of First Legal Solicitors Ltd.
They helped me with everything, they didn't ignore anything I had to say.
Legal experts tagged in
this review
This review was submitted by a verified client of First Legal Solicitors Ltd.
My allocated agent kept me updated all the time. Jane worked so hard for me to get what I deserved.
We are pleased to hear that Jane worked so hard on your behalf and kept you informed throughout. Thank you for your kind feedback.
I had Claire O'Rourke as my representative in a Disrepair Claim against the council it as last over " 2 YEARS" which is astonishing but this due to the council trying everything possible to get out of the claim and do nothing .. but Claire and myself have worked together and her experience and belief in me even when the council tried to blame me for some issues ..Claire seen right through this and turned back on them .. she as worked tirelessly through this case and I would add even when out of work hours she was available if needed ..how many solicitors do that ? I had 2 other tenants near have Disrepair claims but they did NOT get the outcome I did .. getting the correct solicitor is vital and lucky for me I had Claire and if your looking for someone to represent you in a Disrepair Claim then Claire is the first you , professional , caring , dedicated.
Legal experts tagged in
this review
We are very grateful for your detailed feedback, Michael. It is wonderful to hear that Claire’s dedication, professionalism and supportive approach made such a difference throughout your case. We will be sure to pass your kind words on to her.
This review was submitted by a verified client of First Legal Solicitors Ltd.
Alright to talk to and understand,helpful advice
Legal experts tagged in
this review
Thank you for your kind recommendation, Hazel. We are pleased to hear that you found the team approachable and that the advice provided was helpful. We greatly appreciate your feedback.
This review was submitted by a verified client of First Legal Solicitors Ltd.
Well this is the first time using this SOLICITORS and you've done well I will tell my Friends about you.
We’re really pleased to hear that you felt well supported with your housing matter, Odolyn. It’s wonderful to know you were happy with the service and would recommend us to your friends. Thank you for your kind feedback.
I’m very disappointed with the whole experience when I contacted first legal they told me I would get my money back for the front door and back door I paid for out my own pocket as the doors were not safe and Sandwell council would not change them apparently there’s no funding for this. I have complained about my doors over and over it’s all on record they even came to my house took the door off shaved it down and put it back on as the wood was that old it kept swelling with the weather The state of inside my home and what I had to live in was absolutely heartbreaking plaster falling off the walls dust everywhere some parts were back to brick . I’m a single mom and my late father payed for my home improvements losing my father in the mist of all this to , listen it’s not been easy and I have to contact first legal for information regarding my case they didn’t update me Anyway it’s now Friday 22nd may and I’m still waiting for my compensation witch is £1000 by the way what a joke my doors were £2500 not to mention the other work I’ve had done because Sandwell council wouldn’t fix it (no funding) (no money) this is what I continuesley was told. I was told it would be in my bank by the 19th may 2026 so I had to call back as that is not the case I was then told by my case worker (case worker number 2 or 3 I think ) I should receive it today well surprise surprise there’s no compensation money in my bank Dissatisfied disappointed angry and very upset I shouldn’t have bothered with none of this what a joke doubt I will be paid anything
Dear Kelly. We're sorry to hear that you feel you've had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.
Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing. Couldn't be more thankful 🙏
First saw first legal solicitors on an advert on Facebook. We had ongoing problems with our landlord bromford who were slow at repairs or none responsive. Since we been with first legal solicitors we had Eileen Williams as our solicitor she has been amazing. We stayed in contact through out and was there and fast replying when we needed her from time to time for updates etc. We are so pleased with the service provided would highly recommend them. We had the best result due to her services and we are so happy words couldn't explain. Thank you Eileen and your team.
Dear Kirsty Thank you so much for taking the time to share your positive experience with First Legal Solicitors on Google. We are thrilled to hear that Eileen provided you with exceptional service and achieved the best result for you. At First Legal Solicitors, we strive to deliver outstanding legal assistance and support to our clients, particularly in dealing with landlord related issues. We understand the frustrations that can arise from slow or unresponsive repairs, and we are delighted that Eileen was able to address your concerns promptly and keep you informed throughout the process. Your recommendation means a great deal to us, and we sincerely appreciate your kind words. I will personally ensure that Eileen and our team receive your gratitude for their hard work and dedication. If you ever require our services again or if there is anything else we can assist you with in the future, please do not hesitate to reach out. We are here to help. Thank you once again for choosing First Legal Solicitors. We wish you all the best. Warm Regards Jennifer Shaw First Legal Solicitors
What clients say about First Legal Solicitors Ltd
Clients praise the firm’s expertise in housing disputes, disrepair claims, damp and mould issues, and cases involving local councils. Reviews highlight strong legal knowledge, effective problem-solving, and swift action that secures good outcomes. Clients also value the firm’s clear communication, regular updates, professionalism, friendliness, patience, understanding, and dedication. The team is described as supportive, approachable, respectful and willing to go above and beyond, with many clients feeling well looked after throughout the process.
This review was submitted by a verified client of First Legal Solicitors Ltd.
They helped me with everything, they didn't ignore anything I had to say.
Legal experts tagged in
this review
This review was submitted by a verified client of First Legal Solicitors Ltd.
I had a really positive experience from start to finish. The service was professional, friendly and efficient, and everything was handled smoothly. Communication was clear and I felt well looked after throughout the whole process. I’m very happy with the experience and would definitely recommend them to others.
Legal experts tagged in
this review
It is lovely to hear that you felt well looked after throughout and that everything was handled smoothly, Elham. We really appreciate your kind words and recommendation.
This review was submitted by a verified client of First Legal Solicitors Ltd.
My allocated agent kept me updated all the time. Jane worked so hard for me to get what I deserved.
We are pleased to hear that Jane worked so hard on your behalf and kept you informed throughout. Thank you for your kind feedback.
I had Claire O'Rourke as my representative in a Disrepair Claim against the council it as last over " 2 YEARS" which is astonishing but this due to the council trying everything possible to get out of the claim and do nothing .. but Claire and myself have worked together and her experience and belief in me even when the council tried to blame me for some issues ..Claire seen right through this and turned back on them .. she as worked tirelessly through this case and I would add even when out of work hours she was available if needed ..how many solicitors do that ? I had 2 other tenants near have Disrepair claims but they did NOT get the outcome I did .. getting the correct solicitor is vital and lucky for me I had Claire and if your looking for someone to represent you in a Disrepair Claim then Claire is the first you , professional , caring , dedicated.
Legal experts tagged in
this review
We are very grateful for your detailed feedback, Michael. It is wonderful to hear that Claire’s dedication, professionalism and supportive approach made such a difference throughout your case. We will be sure to pass your kind words on to her.
This review was submitted by a verified client of First Legal Solicitors Ltd.
Good and fast action, friendly and easy to approach with good communication and advice I would certainly recommend this firm to everyone who needs legal advice and legal action.
We’re delighted that you were pleased with the service, Ahmed. It is great to know that our team provided prompt assistance, clear guidance and an approachable service throughout. Thank you for your recommendation.
Excellent solving the problems
Thank you for your feedback. We are pleased we could resolve matters effectively. Your kind words are appreciated.
They are pleasant, and helpful, they listen to you and fight hard to win you case!
We’re pleased to hear you found the team approachable, helpful and committed throughout your case. Thank you for your kind feedback.
The communication is perfect
Thank you for your feedback, Thomas. We are delighted to hear that you were so pleased with the communication you received.
I’m very disappointed with the whole experience when I contacted first legal they told me I would get my money back for the front door and back door I paid for out my own pocket as the doors were not safe and Sandwell council would not change them apparently there’s no funding for this. I have complained about my doors over and over it’s all on record they even came to my house took the door off shaved it down and put it back on as the wood was that old it kept swelling with the weather The state of inside my home and what I had to live in was absolutely heartbreaking plaster falling off the walls dust everywhere some parts were back to brick . I’m a single mom and my late father payed for my home improvements losing my father in the mist of all this to , listen it’s not been easy and I have to contact first legal for information regarding my case they didn’t update me Anyway it’s now Friday 22nd may and I’m still waiting for my compensation witch is £1000 by the way what a joke my doors were £2500 not to mention the other work I’ve had done because Sandwell council wouldn’t fix it (no funding) (no money) this is what I continuesley was told. I was told it would be in my bank by the 19th may 2026 so I had to call back as that is not the case I was then told by my case worker (case worker number 2 or 3 I think ) I should receive it today well surprise surprise there’s no compensation money in my bank Dissatisfied disappointed angry and very upset I shouldn’t have bothered with none of this what a joke doubt I will be paid anything
Dear Kelly. We're sorry to hear that you feel you've had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.
Nice
Thank you, Kauan, for your feedback. We’re glad to hear you had a positive experience with First Legal Solicitors Ltd. Kind regards, The First Legal Solicitors Ltd Team
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