First Legal Solicitors Ltd logo

First Legal Solicitors Ltd

4.7 | 155 Reviews 155 Reviews | Complicated Technical Issues
236 Total Company Reviews info icon Complicated Technical Issues | info icon 236 Total Company Reviews Complicated Technical Issues | info icon 236 Total Company Reviews

4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL

Accepting new clients

4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 634939

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First Legal Solicitors Ltd |

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First Legal Solicitors Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
94%
Success
Rate
95%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

First Legal Solicitors Ltd are accredited by

The Law Society accreditation awarded to First Legal Solicitors Ltd

Description

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.

Rankings by area of expertise

The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

First Legal Solicitors Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

First Legal Solicitors Ltd are accredited by

The Law Society accreditation awarded to First Legal Solicitors Ltd

Description

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.

Rankings by area of expertise

The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of First Legal Solicitors Ltd

Meet the team of First Legal Solicitors Ltd

Contact & Locations - First Legal Solicitors Ltd

Opening hours

Monday 09:00–20:00
Tuesday 09:00–20:00
Wednesday 09:00–20:00
Thursday 09:00–20:00
Friday 09:00–17:00
Saturday 09:00–17:00
Sunday (Closed)

4th Floor 8 Princes Parade, Liverpool, Liverpool, Merseyside, L3 1DL

Reviews

4.7 /5 155 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about First Legal Solicitors Ltd

Clients praise the firm’s housing and property claims expertise, especially resolving damp, mould and repair disputes and securing repairs and compensation. Reviewers highlight professional, prompt and effective case handling, with clear communication and regular updates. The team is described as kind, supportive and approachable; staff show patience, understanding and strong client-care skills. Many commend the firm’s reliability, responsiveness and ability to get work completed, recommending the service for its professionalism and practical results.

professional
understanding
supportive
helpful
responsive
informative
reliable
efficient
kept informed
would recommend

ReviewSolicitors Review List

Profile image of Thomas green

Thomas green

Housing & Property

Excellent solicitors

Stacey was so helpful and so understanding it’s a lot of stress and anxiety lifted off my shoulders long process but excellent outcome in the end

Legal experts tagged in
this review

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Council let me down

I had a lot of issues with my home since I moved in to it in 2002 I kept reporting things were getting worse still nothing was done first legal rang me out of the blue asking if I had damp & mould I had a list of things to tell them about,they handled everything jobs started getting done, I’m still waiting for some jobs to be completed the council have been given 90 days if they aren’t finished on time I will definitely get them back on the case

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you for your feedback. We’re pleased to hear that Tayla and the team were able to support you in raising your concerns and that progress has already been made on the outstanding issues in your home. It’s good to know matters are being taken forward and monitored, and we hope everything is fully resolved within the agreed timeframe.

0
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Profile image of anonymous

anonymous

Housing & Property

Review

Long process but was successful, helped get the result I needed.

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you for your feedback. We’re pleased to hear that, despite a long process, you achieved a successful outcome and the result you needed.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Stacey ellis

Stacey ellis

Housing & Property

Very friendly

Stacey was very professional She was very understanding

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you Stacey for your feedback. We’re pleased to hear you found the service friendly, professional, and understanding.

0
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Profile image of Carl

Carl

Housing & Property

Disrepair claim

Stacey has helped me out through my claim and really appreciated her help

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you for your feedback! We’re so glad to hear that you appreciated Stacey's help with your claim. We will be sure to pass your thanks on to her.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kelly Singhara

Kelly Singhara

Kelly

I’m very disappointed with the whole experience when I contacted first legal they told me I would get my money back for the front door and back door I paid for out my own pocket as the doors were not safe and Sandwell council would not change them apparently there’s no funding for this. I have complained about my doors over and over it’s all on record they even came to my house took the door off shaved it down and put it back on as the wood was that old it kept swelling with the weather The state of inside my home and what I had to live in was absolutely heartbreaking plaster falling off the walls dust everywhere some parts were back to brick . I’m a single mom and my late father payed for my home improvements losing my father in the mist of all this to , listen it’s not been easy and I have to contact first legal for information regarding my case they didn’t update me Anyway it’s now Friday 22nd may and I’m still waiting for my compensation witch is £1000 by the way what a joke my doors were £2500 not to mention the other work I’ve had done because Sandwell council wouldn’t fix it (no funding) (no money) this is what I continuesley was told. I was told it would be in my bank by the 19th may 2026 so I had to call back as that is not the case I was then told by my case worker (case worker number 2 or 3 I think ) I should receive it today well surprise surprise there’s no compensation money in my bank Dissatisfied disappointed angry and very upset I shouldn’t have bothered with none of this what a joke doubt I will be paid anything

from First Legal Solicitors Ltd

Dear Kelly. We're sorry to hear that you feel you've had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.

0
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Profile image of yvette

yvette

yvette

Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing. Couldn't be more thankful 🙏

0
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Profile image of Kirsty

Kirsty

Kirsty

First saw first legal solicitors on an advert on Facebook. We had ongoing problems with our landlord bromford who were slow at repairs or none responsive. Since we been with first legal solicitors we had Eileen Williams as our solicitor she has been amazing. We stayed in contact through out and was there and fast replying when we needed her from time to time for updates etc. We are so pleased with the service provided would highly recommend them. We had the best result due to her services and we are so happy words couldn't explain. Thank you Eileen and your team.

A representative from First Legal Solicitors Ltd responded to this review

Dear Kirsty Thank you so much for taking the time to share your positive experience with First Legal Solicitors on Google. We are thrilled to hear that Eileen provided you with exceptional service and achieved the best result for you. At First Legal Solicitors, we strive to deliver outstanding legal assistance and support to our clients, particularly in dealing with landlord related issues. We understand the frustrations that can arise from slow or unresponsive repairs, and we are delighted that Eileen was able to address your concerns promptly and keep you informed throughout the process. Your recommendation means a great deal to us, and we sincerely appreciate your kind words. I will personally ensure that Eileen and our team receive your gratitude for their hard work and dedication. If you ever require our services again or if there is anything else we can assist you with in the future, please do not hesitate to reach out. We are here to help. Thank you once again for choosing First Legal Solicitors. We wish you all the best. Warm Regards Jennifer Shaw First Legal Solicitors

0
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Reviews

4.6 /5 236 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about First Legal Solicitors Ltd

Clients praise the firm’s housing and property claims expertise, especially resolving damp, mould and repair disputes and securing repairs and compensation. Reviewers highlight professional, prompt and effective case handling, with clear communication and regular updates. The team is described as kind, supportive and approachable; staff show patience, understanding and strong client-care skills. Many commend the firm’s reliability, responsiveness and ability to get work completed, recommending the service for its professionalism and practical results.

professional
understanding
supportive
helpful
responsive
informative
reliable
efficient
kept informed
would recommend

ReviewSolicitors Review List

Profile image of Thomas green

Thomas green

Housing & Property

Excellent solicitors

Stacey was so helpful and so understanding it’s a lot of stress and anxiety lifted off my shoulders long process but excellent outcome in the end

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Council let me down

I had a lot of issues with my home since I moved in to it in 2002 I kept reporting things were getting worse still nothing was done first legal rang me out of the blue asking if I had damp & mould I had a list of things to tell them about,they handled everything jobs started getting done, I’m still waiting for some jobs to be completed the council have been given 90 days if they aren’t finished on time I will definitely get them back on the case

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you for your feedback. We’re pleased to hear that Tayla and the team were able to support you in raising your concerns and that progress has already been made on the outstanding issues in your home. It’s good to know matters are being taken forward and monitored, and we hope everything is fully resolved within the agreed timeframe.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Housing & Property

Review

Long process but was successful, helped get the result I needed.

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you for your feedback. We’re pleased to hear that, despite a long process, you achieved a successful outcome and the result you needed.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Stacey ellis

Stacey ellis

Housing & Property

Very friendly

Stacey was very professional She was very understanding

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you Stacey for your feedback. We’re pleased to hear you found the service friendly, professional, and understanding.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jessica Jordan

Jessica Jordan

Verified

Best experience ever !

The team at first legal is extremely kind , understanding and supportive

Legal experts tagged in
this review

from First Legal Solicitors Ltd

Thank you, Jessica, for your feedback. We’re delighted to hear you had such a positive experience and that the team were kind, understanding, and supportive throughout.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kelly Singhara

Kelly Singhara

Kelly

I’m very disappointed with the whole experience when I contacted first legal they told me I would get my money back for the front door and back door I paid for out my own pocket as the doors were not safe and Sandwell council would not change them apparently there’s no funding for this. I have complained about my doors over and over it’s all on record they even came to my house took the door off shaved it down and put it back on as the wood was that old it kept swelling with the weather The state of inside my home and what I had to live in was absolutely heartbreaking plaster falling off the walls dust everywhere some parts were back to brick . I’m a single mom and my late father payed for my home improvements losing my father in the mist of all this to , listen it’s not been easy and I have to contact first legal for information regarding my case they didn’t update me Anyway it’s now Friday 22nd may and I’m still waiting for my compensation witch is £1000 by the way what a joke my doors were £2500 not to mention the other work I’ve had done because Sandwell council wouldn’t fix it (no funding) (no money) this is what I continuesley was told. I was told it would be in my bank by the 19th may 2026 so I had to call back as that is not the case I was then told by my case worker (case worker number 2 or 3 I think ) I should receive it today well surprise surprise there’s no compensation money in my bank Dissatisfied disappointed angry and very upset I shouldn’t have bothered with none of this what a joke doubt I will be paid anything

from First Legal Solicitors Ltd

Dear Kelly. We're sorry to hear that you feel you've had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.

0
Collected on: Google collection source logo
Profile image of Kauan Filipe

Kauan Filipe

Kauan

Nice

from First Legal Solicitors Ltd

Thank you, Kauan, for your feedback. We’re glad to hear you had a positive experience with First Legal Solicitors Ltd. Kind regards, The First Legal Solicitors Ltd Team

0
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Profile image of Adam

Adam

Adam

(Translated by Google) Okay (Original) Okej

from First Legal Solicitors Ltd

Thank you for your review, Adam. We appreciate your positive feedback and are glad you are satisfied with the service. If you have any further questions, need clarification on any documents, or would like assistance with next steps, please let us know.

0
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Profile image of Jaydon

Jaydon

Jaydon

Excellent service very helpfull polite

First Legal Solicitors Ltd

Dear Jaydon, Thank you for your kind feedback. We’re pleased to hear you found the service helpful, polite, and excellent.

0
Collected on: Google collection source logo
Profile image of Bupe

Bupe

Bupe

Thank you for your help

First Legal Solicitors Ltd

Hi Bupe. Thank you for your five-star review.

0
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