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Joanna Connolly Solicitors

5.0 | 98 Reviews 98 Reviews | Misleading and Deceptive Conduct
158 Total Company Reviews info icon Misleading and Deceptive Conduct | info icon 158 Total Company Reviews Misleading and Deceptive Conduct | info icon 158 Total Company Reviews

123 Main Street, Frodsham, Liverpool, Merseyside, WA6 7AF

Accepting new clients

123 Main Street, Frodsham, Liverpool, Merseyside, WA6 7AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 660122

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Joanna Connolly Solicitors |

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Joanna Connolly Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Joanna Connolly Solicitors are accredited by

The Law Society accreditation awarded to Joanna Connolly Solicitors
Trading names:
JCS Law Limited

Description

Joanna Connolly Solicitors is an established law firm with a commitment to providing exceptional service, specialising in the areas of General Litigation, Consumer Credit, defending County Court Money Claims, Insolvency and Contentious Probate. We offer a professional friendly service with a clear pricing structure. We also provide wills, lasting powers of attorney (LPA) and probate services, together with advocacy.

Rankings by area of expertise

The rankings below show the areas of expertise that Joanna Connolly Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Joanna Connolly Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Joanna Connolly Solicitors are accredited by

The Law Society accreditation awarded to Joanna Connolly Solicitors
Trading names:
JCS Law Limited

Description

Joanna Connolly Solicitors is an established law firm with a commitment to providing exceptional service, specialising in the areas of General Litigation, Consumer Credit, defending County Court Money Claims, Insolvency and Contentious Probate. We offer a professional friendly service with a clear pricing structure. We also provide wills, lasting powers of attorney (LPA) and probate services, together with advocacy.

Rankings by area of expertise

The rankings below show the areas of expertise that Joanna Connolly Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Joanna Connolly Solicitors

Meet the team of Joanna Connolly Solicitors

Contact & Locations - Joanna Connolly Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

123 Main Street, Frodsham, Liverpool, Merseyside, WA6 7AF

Reviews

5.0 /5 98 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Joanna Connolly Solicitors

The firm specialises in wills, consumer and debt-related litigation, employment law and defending claims, with strong technical knowledge and familiarity with major industry players. Clients praise reliable, timely and professional case handling, thorough preparation and successful outcomes. Valued soft skills include clear communication, reassurance, approachability, empathy, honesty and practical commercial judgement; staff are described as friendly, supportive and easy to deal with, making stressful matters far less anxious.

helpful team
knowledgeable solicitors
clear communication
professional service
friendly staff
timely advice
trustworthy guidance
efficient processes
straightforward explanations
reassuring support

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Consumer

Clear advice with an excellent outcome

I called a few solicitor firms before finding JCS. Some told me to expect a callback that never came, others quoted extremely high costs, and I found it very difficult to simply speak to someone qualified to answer my questions. Save yourself the hassle and contact JCS. I was seeking advice about a CCJ that had been set aside and reissued years later, adding four more years to the time it could be enforced and another four years on my credit report. I initially spoke with Gerard, who listened carefully to what happened, clearly explained my options in terms of defence, and openly and accurately discussed the likely costs. I was then in contact with Joanna, who drafted the application to set aside. After reviewing the first draft, Joanna rewrote it entirely, making it much more personal and specific to my situation. I was genuinely impressed when I read it. After a few emails back and forth and a short call to make some small changes, it was complete. I was kept informed of everything after that point and then received a call with the good news. The creditor agreed to the CCJ being set aside and the case being dismissed entirely. I am extremely grateful for the work JCS did and would not hesitate to recommend them. I felt they were genuinely on my side from start to finish.

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Mat J

Verified
Consumer

For help with Consumer Credit, don't go anywhere else

The whole team at Joanna Connolly Solicitors were helpful and reassuring from the outset. Not only does Jo understand every facet of this area, but her familiarity with its major players and their common behaviour means your defence is not only thorough but also delivered to its best advantage. In my case, the claim fell at the first argument which was only the first of several she had prepared. If I ever need this kind of help again I won't call anyone else.

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anonymous

Consumer

Outstanding Service

Joanna and her team were excellent, I cannot praise them highly enough and would not hestitate to recommend them.

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Larry

Verified
Consumer

My go to Consumer Credit Solicitors

I have used Joanna Connolly for 3, if not 4 separate claims over the last few years - always professional. They explain everything clearly, even the technical jargon . Communication is open and honest, and they will provide sound advice and unlike other firms - they will not just take on any case - but they will advise (e.g. I had a £200 claim that needed looking at - they advised pro-bono that is wasn't commercially sensible to defend and just to settle) . Others would have tried to extract as much money out of you as possible! I hope I do not have to use them again - but I have no hesitation in recommending their services, and if I ever do - I'll be back to them.

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Ziggy

Outstanding legal support – highly recommended

Joanna Connolly Solicitors supported me through a claim brought by Asset Link Capital, and the service I received was highly professional, informative, and reassuring from start to finish. Gerard guided me carefully through the process, explaining each step clearly and making a complex and stressful situation much easier to understand. When the matter progressed, Joanna took over seamlessly and saw it through to the end — resulting in the claim being dropped. I was completely relieved of the stress and anxiety I had been under. Consumer law and debt-related legislation are extremely complex, and questions of legitimacy can be very confusing for individuals facing debt purchasers. Having a knowledgeable and confident legal team made all the difference. I would absolutely recommend Joanna Connolly Solicitors to anyone dealing with debt purchasers, threats, or unlawful business practices. This team is professional, reliable, and genuinely supportive — a promising firm you can trust when you feel overwhelmed.

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Other Reviews

Profile image of Graeme

Graeme

Consumer

Graeme

I contacted Joanna Connolly Solicitors having received a County Court claim form from Drydensfairfax ‘on behalf’ of Arrow. Right from the very first phone call Colin gave me reassurance that everything would be dealt with and there was no need to worry. The communication throughout the process was fantastic and concluded in a very positive outcome. I would 100% recommend them to anyone in a similar situation and would like to thank Colin and the team again for all their hard work and guidance throughout.

0
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Profile image of J

J

Consumer

A client

I had a debt matter which had proved to be a very stressful experience, but as soon as I'd contacted and then instructed JCS, they filled me with confidence whilst remaining realistic. They were however able to achieve an outstanding result for me at a reasonable cost. I will have no hesitation in using them again if the need arises, and certainly recommend speaking to them with any Consumer Credit issues.

0
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Profile image of Martin

Martin

Consumer

Martin

Have had a few cases using Joanna Connolly, and every time they perform outstandingly. You may not realise it, but many debts are unenforceable due to dodgy & illegal practices employed in the industry. Joanna & her team are specialists in this area, and if there's any chance of you winning your case (which there probably is), go to them in the first instance. They charge nothing for you just asking them & assessing your case.

1
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Profile image of chr

chr

Consumer

chr

We used Joanna Connolly Solicitors for a property issue and we're very pleased with the outcome in our favour. The service was friendly and professional and we were kept up to date with the progress of our case. The advice offered was very helpful and the case was dealt with promptly. We would definitely use them again.

1
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Profile image of Mohammed

Mohammed

Consumer

Mohammed

I contacted Joanna after seeing Google reviews and recommendations on a number of forums relating to debt matters. I was nervous to say the least being the first time contacting a solicitor with a debt issue Joanna and her team were fantastic from start to finish. Very friendly, knowledgeable and concise in their approach. I was kept informed at all stages and most importantly received the desired outcome. I highly recommend JCS and would not hesitate to contact them again if the need arises. Even at the late stage where I was fearing financial doom, I'm glad I got in touch. Thank you Joanna, Gerry, Sam, Colin and Sophie for super service and experience.

1
Collected on: Google collection source logo

Reviews

5.0 /5 158 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Joanna Connolly Solicitors

The firm specialises in wills, consumer and debt-related litigation, employment law and defending claims, with strong technical knowledge and familiarity with major industry players. Clients praise reliable, timely and professional case handling, thorough preparation and successful outcomes. Valued soft skills include clear communication, reassurance, approachability, empathy, honesty and practical commercial judgement; staff are described as friendly, supportive and easy to deal with, making stressful matters far less anxious.

helpful team
knowledgeable solicitors
clear communication
professional service
friendly staff
timely advice
trustworthy guidance
efficient processes
straightforward explanations
reassuring support

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Consumer

Clear advice with an excellent outcome

I called a few solicitor firms before finding JCS. Some told me to expect a callback that never came, others quoted extremely high costs, and I found it very difficult to simply speak to someone qualified to answer my questions. Save yourself the hassle and contact JCS. I was seeking advice about a CCJ that had been set aside and reissued years later, adding four more years to the time it could be enforced and another four years on my credit report. I initially spoke with Gerard, who listened carefully to what happened, clearly explained my options in terms of defence, and openly and accurately discussed the likely costs. I was then in contact with Joanna, who drafted the application to set aside. After reviewing the first draft, Joanna rewrote it entirely, making it much more personal and specific to my situation. I was genuinely impressed when I read it. After a few emails back and forth and a short call to make some small changes, it was complete. I was kept informed of everything after that point and then received a call with the good news. The creditor agreed to the CCJ being set aside and the case being dismissed entirely. I am extremely grateful for the work JCS did and would not hesitate to recommend them. I felt they were genuinely on my side from start to finish.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Awful

Would never use again! Couldn't even back their own documents.

Solicitors tagged in
this review

0
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Profile image of Mat J

Mat J

Verified
Consumer

For help with Consumer Credit, don't go anywhere else

The whole team at Joanna Connolly Solicitors were helpful and reassuring from the outset. Not only does Jo understand every facet of this area, but her familiarity with its major players and their common behaviour means your defence is not only thorough but also delivered to its best advantage. In my case, the claim fell at the first argument which was only the first of several she had prepared. If I ever need this kind of help again I won't call anyone else.

Solicitors tagged in
this review

1
Collected on: ReviewSolicitor collection source logo
Profile image of Julie Winder

Julie Winder

Verified
Wills, Trusts & Probate

First Class Service

Joanna Connolly solicitors completed a single Will for me. They were a pleasure to deal with, professional and gave excellent advice. The communication and friendly service from Sam the office manager was exceptional. I HIGHLY RECOMMEND Joanna Connolly solicitors and will definitely be using their services in the future. .

1
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Profile image of Anthony Clay

Anthony Clay

Verified
Wills, Trusts & Probate

Professional and reliable

Joanna has been my solicitor since 2016. The service I have received has been exceptional. Both the principal and the staff communicate efficiently and reliably.

Solicitors tagged in
this review

1
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Other Reviews

Profile image of Graeme

Graeme

Consumer

Graeme

I contacted Joanna Connolly Solicitors having received a County Court claim form from Drydensfairfax ‘on behalf’ of Arrow. Right from the very first phone call Colin gave me reassurance that everything would be dealt with and there was no need to worry. The communication throughout the process was fantastic and concluded in a very positive outcome. I would 100% recommend them to anyone in a similar situation and would like to thank Colin and the team again for all their hard work and guidance throughout.

0
Collected on: Google collection source logo
Profile image of J

J

Consumer

A client

I had a debt matter which had proved to be a very stressful experience, but as soon as I'd contacted and then instructed JCS, they filled me with confidence whilst remaining realistic. They were however able to achieve an outstanding result for me at a reasonable cost. I will have no hesitation in using them again if the need arises, and certainly recommend speaking to them with any Consumer Credit issues.

0
Collected on: Google collection source logo
Profile image of Martin

Martin

Consumer

Martin

Have had a few cases using Joanna Connolly, and every time they perform outstandingly. You may not realise it, but many debts are unenforceable due to dodgy & illegal practices employed in the industry. Joanna & her team are specialists in this area, and if there's any chance of you winning your case (which there probably is), go to them in the first instance. They charge nothing for you just asking them & assessing your case.

1
Collected on: Google collection source logo
Profile image of chr

chr

Consumer

chr

We used Joanna Connolly Solicitors for a property issue and we're very pleased with the outcome in our favour. The service was friendly and professional and we were kept up to date with the progress of our case. The advice offered was very helpful and the case was dealt with promptly. We would definitely use them again.

1
Collected on: Google collection source logo
Profile image of Mohammed

Mohammed

Consumer

Mohammed

I contacted Joanna after seeing Google reviews and recommendations on a number of forums relating to debt matters. I was nervous to say the least being the first time contacting a solicitor with a debt issue Joanna and her team were fantastic from start to finish. Very friendly, knowledgeable and concise in their approach. I was kept informed at all stages and most importantly received the desired outcome. I highly recommend JCS and would not hesitate to contact them again if the need arises. Even at the late stage where I was fearing financial doom, I'm glad I got in touch. Thank you Joanna, Gerry, Sam, Colin and Sophie for super service and experience.

1
Collected on: Google collection source logo

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