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Joanna Connolly Solicitors

5.0 | 46 Reviews 46 Reviews | Family Law
163 Total Company Reviews info icon Family Law | info icon 163 Total Company Reviews Family Law | info icon 163 Total Company Reviews

123 Main Street, Frodsham, Liverpool, Merseyside, WA6 7AF

Accepting new clients

123 Main Street, Frodsham, Liverpool, Merseyside, WA6 7AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 660122

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Joanna Connolly Solicitors |

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Joanna Connolly Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Joanna Connolly Solicitors are accredited by

The Law Society accreditation awarded to Joanna Connolly Solicitors
Trading names:
JCS Law Limited

Description

Joanna Connolly Solicitors is an established law firm with a commitment to providing exceptional service, specialising in the areas of General Litigation, Consumer Credit, defending County Court Money Claims, Insolvency and Contentious Probate. We offer a professional friendly service with a clear pricing structure. We also provide wills, lasting powers of attorney (LPA) and probate services, together with advocacy.

Rankings by area of expertise

The rankings below show the areas of expertise that Joanna Connolly Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Joanna Connolly Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Joanna Connolly Solicitors are accredited by

The Law Society accreditation awarded to Joanna Connolly Solicitors
Trading names:
JCS Law Limited

Description

Joanna Connolly Solicitors is an established law firm with a commitment to providing exceptional service, specialising in the areas of General Litigation, Consumer Credit, defending County Court Money Claims, Insolvency and Contentious Probate. We offer a professional friendly service with a clear pricing structure. We also provide wills, lasting powers of attorney (LPA) and probate services, together with advocacy.

Rankings by area of expertise

The rankings below show the areas of expertise that Joanna Connolly Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Joanna Connolly Solicitors

Meet the team of Joanna Connolly Solicitors

Contact & Locations - Joanna Connolly Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

123 Main Street, Frodsham, Liverpool, Merseyside, WA6 7AF

Reviews

5.0 /5 46 Reviews
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Rating

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Clients say

What clients say about Joanna Connolly Solicitors

The firm specialises in consumer credit, debt purchaser defence, wills and employment-related matters, demonstrating strong technical expertise and effective case preparation that often leads to claims being discontinued. Clients value clear, timely communication, professionalism, empathy and reassurance; staff are described as knowledgeable, approachable, non‑judgemental and attentive to detail. The team is praised for personalised, practical advice, reliability, and making stressful processes manageable, with friendly service and excellent client care throughout.

professional service
clear explanations
helpful staff
reassuring support
responsive communication
knowledgeable team
successful outcomes
friendly service
efficient process
trustworthy advice

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Consumer

Outstanding service

I approached JCS in relation to an old debt which i was being hounded by from Lowell. I dealt initially with Sam who instantly put me at ease and lowered the high anxiety I was experiencing. She went through the entire process and was polite, professional and non judgemental. I then dealt with Joanna who drafted my Defence and again put me at ease and was lovely to deal with. As a result of me instructing JCS, my claim was discontinued which was an absolute relief. I would highly recommend using JCS.

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Anthony Clay

Verified
Wills, Trusts & Probate

Professional and reliable

Joanna has been my solicitor since 2016. The service I have received has been exceptional. Both the principal and the staff communicate efficiently and reliably.

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SB

Verified

Settlement Agreement, plus new Consultancy Contract Agreement

Joanna Connolly Solicitors acted in a timely and professional manner to ensure that the employment legal content was fair and reasonable prior signature. Invaluable advice and worth the investment.

1
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HD

Verified

Excellent service - case discontinued

From start to finish JCS have gone above and beyond. All staff are amazing and very good at explaining things the whole way. They just just took everything off my hands and dealt with it. The debt collectors have discontinued their claim and a very stressful situation is over. I wouldn't hesitate to recommend them and they would be my first port of call if needed in the future. Genuine solicitors and very passionate and knowledgeable about what they do. Can't thank them enough.

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KK

Verified
Consumer

Exceptional Legal Support with Genuine Care

I cannot thank Joanna and her team enough for their support. From the very first conversation, Joanna’s calm expertise and clear guidance gave me complete confidence that I was in the best hands. She was not only professional but also warm and approachable, which made a stressful process feel manageable. Special thanks as well to Gerry, Emma, and Sam, who each played a part in guiding me through — their teamwork and communication were excellent throughout. What really stood out was the balance of professionalism with genuine care; I never felt like “just another client.” I would recommend Joanna and her team without hesitation to anyone who needs strong, knowledgeable, and compassionate legal support.

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Other Reviews

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Graeme

Consumer

Graeme

I contacted Joanna Connolly Solicitors having received a County Court claim form from Drydensfairfax ‘on behalf’ of Arrow. Right from the very first phone call Colin gave me reassurance that everything would be dealt with and there was no need to worry. The communication throughout the process was fantastic and concluded in a very positive outcome. I would 100% recommend them to anyone in a similar situation and would like to thank Colin and the team again for all their hard work and guidance throughout.

0
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Adam

Consumer

Adam

I came across JCS after reading some of their success stories on various forums, after my first phone call and speaking with Sam, I knew that this was the right solicitors for me that I needed to handle my case and I could not be happier with the service that I received. At what was already a very stressful time due to COVID-19, JCS took on my case and was able to resolve it and took a lot of headache and stress away from me, any questions I had was always answered in a professional and courteous manner. I would highly recommend JCS to anybody.

A representative from Joanna Connolly Solicitors responded to this review

Thank you for instructing us, glad we were able to get you a good result

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Dan

Consumer

Dan

I really can't recommend Joanna Connolly Solicitors enough. Every member of the team has gone above and beyond the call of duty with my case, absolutely smashing the solicitor stereotype. I found them friendly, kind, extremely knowledgeable, and above all, reassuring. If you think that Joanna, Colin, Sam and the team could be of help, do not hesitate, give them a call. Because of their expert intervention, I have had a massive weight lifted from my shoulders. Thank you all!

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Daniel

Consumer

Daniel

I can't recommend Joanna Connolly Solicitors enough. They have provided a faultless service from start to finish. Knowledgeable, thorough and excellent customer service. I was kept up to date throughout my experience and achieved the outcome I desired. I would definitely use them again.

0
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richard

Consumer

richard

Very professional company .If you have a legal issue they will help you resolve it.I would recommend and totally trust their judgement.

0
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Reviews

5.0 /5 163 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Joanna Connolly Solicitors

The firm specialises in consumer credit, debt purchaser defence, wills and employment-related matters, demonstrating strong technical expertise and effective case preparation that often leads to claims being discontinued. Clients value clear, timely communication, professionalism, empathy and reassurance; staff are described as knowledgeable, approachable, non‑judgemental and attentive to detail. The team is praised for personalised, practical advice, reliability, and making stressful processes manageable, with friendly service and excellent client care throughout.

professional service
clear explanations
helpful staff
reassuring support
responsive communication
knowledgeable team
successful outcomes
friendly service
efficient process
trustworthy advice

ReviewSolicitors Review List

Profile image of NMcG

NMcG

Verified

Excellent service

I attended the office to make a number of changes to my Will, I was treated with the utmost professionalism, Each detail was discussed with me and I left feeling confident that everything was in order.

0
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SJ

Verified

Amazing personal service

As always, superb service from Joanna, Sam and the team. Thanks as always.

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Anonymous

Verified
Consumer

Outstanding service

I approached JCS in relation to an old debt which i was being hounded by from Lowell. I dealt initially with Sam who instantly put me at ease and lowered the high anxiety I was experiencing. She went through the entire process and was polite, professional and non judgemental. I then dealt with Joanna who drafted my Defence and again put me at ease and was lovely to deal with. As a result of me instructing JCS, my claim was discontinued which was an absolute relief. I would highly recommend using JCS.

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this review

0
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Anonymous

Verified
Consumer

Capquest delinquent credit card debt

Following years of trying to fight off vexatious and underhand tactics from Capquest, they came back for a third attempt to take me to court. This time I decided to spend some of my hard earned money to get someone professional to fight back on my behalf. The money I paid JCS was considerably less than the amount Capquest was claiming and now they have dropped the case entirely. Thank You! A very happy client, I will not hesitate to use them again if required.

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S. Lewis

Verified

Outstanding Result in a Fast-Track Debt Claim

I instructed Joanna Connolly Solicitors to assist with defending a fast-track court claim relating to a re-sold consumer credit debt. From the outset, the team were professional, knowledgeable and reassuring during what was a very stressful process. I dealt regularly with Sam, who was always helpful, responsive and took the time to explain things clearly and answer my questions throughout. The firm prepared a detailed defence and handled all correspondence efficiently. After proceedings were issued, the claimant ultimately discontinued the claim, which was a huge relief. I am very grateful for their support and expertise, and would not hesitate to recommend them to anyone facing a defended consumer credit or debt purchaser claim.

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Other Reviews

Profile image of Graeme

Graeme

Consumer

Graeme

I contacted Joanna Connolly Solicitors having received a County Court claim form from Drydensfairfax ‘on behalf’ of Arrow. Right from the very first phone call Colin gave me reassurance that everything would be dealt with and there was no need to worry. The communication throughout the process was fantastic and concluded in a very positive outcome. I would 100% recommend them to anyone in a similar situation and would like to thank Colin and the team again for all their hard work and guidance throughout.

0
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J

Consumer

A client

I had a debt matter which had proved to be a very stressful experience, but as soon as I'd contacted and then instructed JCS, they filled me with confidence whilst remaining realistic. They were however able to achieve an outstanding result for me at a reasonable cost. I will have no hesitation in using them again if the need arises, and certainly recommend speaking to them with any Consumer Credit issues.

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Martin

Consumer

Martin

Have had a few cases using Joanna Connolly, and every time they perform outstandingly. You may not realise it, but many debts are unenforceable due to dodgy & illegal practices employed in the industry. Joanna & her team are specialists in this area, and if there's any chance of you winning your case (which there probably is), go to them in the first instance. They charge nothing for you just asking them & assessing your case.

1
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chr

Consumer

chr

We used Joanna Connolly Solicitors for a property issue and we're very pleased with the outcome in our favour. The service was friendly and professional and we were kept up to date with the progress of our case. The advice offered was very helpful and the case was dealt with promptly. We would definitely use them again.

1
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Mohammed

Consumer

Mohammed

I contacted Joanna after seeing Google reviews and recommendations on a number of forums relating to debt matters. I was nervous to say the least being the first time contacting a solicitor with a debt issue Joanna and her team were fantastic from start to finish. Very friendly, knowledgeable and concise in their approach. I was kept informed at all stages and most importantly received the desired outcome. I highly recommend JCS and would not hesitate to contact them again if the need arises. Even at the late stage where I was fearing financial doom, I'm glad I got in touch. Thank you Joanna, Gerry, Sam, Colin and Sophie for super service and experience.

1
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