PLS Solicitors

Dear Kevin, Thank you so much for your kind words. We’re thrilled to hear that Lydia and the team were able to guide you through every step of your first-time buying journey. It’s wonderful to know you felt supported throughout the process. Thank you for recommending PLS Solicitors, wishing you all the best in your new home! Team PLS

Dear Brazier, Thank you for sharing your feedback, and I’m sorry to hear about your experience. This is certainly not how we want our customers to feel. A manager has reached out to discuss your concerns directly, and we hope this helps clarify the situation and resolve things for you. We appreciate you bringing this to our attention. Team PLS

Dear Daniel, Thank you for taking the time to share your feedback. We’re very sorry to hear that you had a poor experience and that the process felt difficult. This is never the service we aim to provide. We would really appreciate the opportunity to look into what happened so we can understand your concerns and learn from your experience. If you’d like to discuss this further, please contact our Customer Service Manager at KMohindra@pls-solicitors.co.uk and we will be happy to review the matter for you. Wishing you all the best for the future. Team PLS

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Rubina and the team were able to support you and your family through your property purchase and make the process as smooth and reassuring as possible. Your recommendation means a great deal to us, and we’re truly grateful for your trust. Wishing you and your family all the very best as you settle into your new home. Team PLS

Dear Rachael, Thank you for sharing your feedback with us. We take concerns of this nature very seriously and are treating your comments as a formal complaint. Our team is currently reviewing the matters you have raised in detail and will be in touch with you directly to provide a full response and update on our findings. Kind Regards, PLS Solicitors

Dear Duncan, Thank you so much for your kind review. We’re delighted to hear that you had an excellent experience with Keeley and that she kept you well updated throughout your matter. It’s great to know she was also able to answer your queries clearly and provide such a high level of support. We’re also pleased you found our online system easy to use and convenient, and that you felt our fees were reasonable. Your feedback means a great deal to us, and we really appreciate your recommendation. Thank you again for choosing PLS, and we look forward to working with you again in the future. Team PLS

Dear Petya, Thank you for taking the time to share your feedback. We’re really pleased to hear that your solicitor was responsive, proactive in chasing the other side, and kept you updated throughout the process. We understand that buying your first home can feel slow at times, and we appreciate your patience and perspective. It’s great to know that despite the delays, you felt supported and well looked after. Thank you again for your kind words and best wishes, we hope you enjoy your new home and wish you all the very best for the future. Team PLS

Dear Lehila, Thank you so much for your kind review. We’re delighted to hear Aiman was able to provide such thorough and friendly support when you called for an update. Building strong relationships and maintaining clear communication with everyone involved in the process is incredibly important to us, so your feedback really means a lot. We’ll be sure to pass your lovely comments on to Aiman and the wider team at PLS Solicitors. Best wishes, Team PLS

Thank you so much for your wonderful and thoughtful review, Monika. We are delighted to hear that you had such a positive experience with PLS Solicitors throughout your shared ownership purchase. We understand that the process can sometimes feel lengthy and complex, so it is fantastic to know that our team’s professionalism, responsiveness, and support helped make the journey smoother for you. A special thank you for your kind words about Catherine. She will be thrilled to hear how much you appreciated her friendly and approachable manner, as well as her support throughout your transaction. Your recommendation truly means a great deal to us, and we are incredibly grateful for your trust in our team. Congratulations on your new home, and thank you again for choosing PLS Solicitors. Best wishes, Team PLS

Dear Louise, Thank you for your lovely review. We are delighted to hear that you had such a positive experience with PLS Solicitors and that our team was able to help you reach your move-in date smoothly and efficiently. Buying your first home can feel daunting at times, so it is wonderful to know that the guidance and communication provided throughout the process helped make everything easier for you. We will be sure to pass your kind comments on to Clare, who will be thrilled to hear that she made such a positive difference during your journey. Congratulations on your new home, and thank you again for choosing PLS Solicitors Best wishes, Team PLS