AVRillo Conveyancing

Sarah Baker and the team provided an exceptional service throughout my recent house purchase. From start to finish, the process was handled professionally, efficiently, and with great attention to detail. Moving home can often be a stressful experience, but their support, communication, and guidance made the journey much smoother and gave me confidence every step of the way. I was also genuinely delighted and pleasantly surprised by the thoughtful moving-in gift box they sent. It was such a wonderful gesture and clearly very well thought out. The household items included were not only useful but perfectly timed for someone settling into a new home. It was one of the most practical and considerate gifts I have ever received following a property purchase. The gift reflected the same level of care and customer service that I experienced throughout the transaction. It truly felt as though they went above and beyond, and it demonstrated a level of client care that is increasingly rare to find. It was a first-class experience from beginning to end. The professionalism, responsiveness, personal touch, and genuine care shown throughout the process exceeded my expectations. They should all be very proud of the service they provide. It is clear that client satisfaction is at the heart of what they do, and it certainly made a lasting impression on me.

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Sarah Baker

I asked for a quote, and they decided to contact the estate agent and say they were my solicitor 😳

Such a great team, they work extremely professionally, quickly and the client feels calm and informed about what is needed all the time. I highly recommend them to anyone who needs it. Without them, the final result would have come slower and much more stressful! I thank them from the bottom of my heart for their high professionalism. And Tazmyn Chalke was incredibly supportive with her quick response and professional support! Thank you Avrillo for going through this process together.

Hi, I used AVRillo to purchase a house this year. If you are reading lots of reviews you may have seen my review where I had a number of concerns. Since I wrote the review I was contacted by two senior members of AVRillo who took my concerns very seriously and I was very pleased with their response. I just wanted to take this opportunity to say if you do use AVRillo I can assure you they do genuinely care as a Company that you have the best possible experience and if you ever have any concerns please raise them during the process as they will listen and take positive action. I would like to personally thank James Browne and Rebecca Trim for listening and resolving my concerns in a positive way.

Excellent communication- extremely professional with clear step by step instructions- would highly recommend

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Vicki Nankivell-Long

Great team to work with, portal is super easy to use and every step is explained. Quick responses on the phone and via email. Great communication.

The team held my hand through my first house purchase and made the process quick and easy to understand!

The Pros: Transparent Pricing: The initial quote of £2323.16 (inc VAT) was broken down clearly, which I appreciated. Modern System: The digital setup and online portal are far superior to the old pen-and-paper methods, and having a dedicated team should, in theory, keep things moving quickly. The Cons: Pushy Marketing: The onboarding process felt overly aggressive; I only instructed them because of an estate agent recommendation. Inaccurate Portal: The online percentage tracker stagnated at around 60% even when exchange was imminent, defeating its purpose. Communication Black Hole: It took four weeks of constant chasing to finalise simple indemnity insurance. Worse still, their slow response times caused us to miss our original exchange date of 5/5/26, pushing back the completion timeline. Admin Inefficiency: Despite requesting my mortgage details months prior, they panicked at exchange and made me chase the bank for a redemption statement. My bank confirmed AVRillo could have pulled this securely via Lender’s Exchange in 3 hours. When I told them this, they requested my account number again even though they had access to this info. Lack of Internal Coordination: They continuously harassed both myself and my estate agents for a commission invoice that had already been sent three separate times. Nobody seems to check the inbox before firing off automated, daily chasing emails. I wouldn't recommend them!

Kimberley was exceptional and ensured a timely manner for completion, completing an astonishing 4 months early! Without her I doubt I would have been able to purchase the property alone.

I’ve not moved house in 24 years so to say this process was daunting is an understatement! I dealt with Victoria at AVRillo and she has been amazing. Every question answered, every problem solved, she was there for me every step. I would highly recommend them.