ujjal
Avoid Avrillo
I used Avrillo for my first time buy a few months back. The chain broke but my overall experience was very disappointing. 1. They claim to have a award winning portal. This is a broken portal where searches don’t work in most of the browsers including chrome. They dump all emails there and expects clients to find and read them. 2. The solicitors are very naive and don’t have an understanding of what to convey. I am now using a matured solicitor from another firm and all questions that I used to ask them about information from seller, they kept pushing me to ask the Agents. I see the difference between a naive and a professional now. 3. The agents don’t talk to your over phone and you need to book an appointment with them. On seeking advice they would would only state the generic statements and provide no clarity. 4. They keep sending self praising emails about how fast they are but in the nutshell they just look to get indemnity and try to finish it there. 5. They will send you thousands of documents. When I spoke to this agent I was using Angela Higgins about the search money which could have been returned to me for next solicitation, she just mentioned you could have read it in the documents we send. So a generic response but they need money for insurance etc that’s when they will give you all details. I would strongly recommend not to use them. I was suggested to use them by the agent Kallars. Use the ones which are more experienced and deal over email, phones and in person.
A representative from Avrillo responded to this review
Dear Ujjal, we're truly sorry for the inconveniences. Don't hesitate to contact our customer service to discuss any issues you've encountered. Your feedback is appreciated as it helps us improve our services.
