Inspire Legal Group Limited

Absolutely unacceptable level of service from Inspire Legal. This firm turned what should have been a straightforward transaction into an unnecessarily stressful and chaotic experience through repeated communication failures, contradictory information, ignored emails, and apparent lack of internal organisation. Over the course of the transaction I repeatedly supplied documents and responses promptly, only to then receive further duplicate requests from different staff members asking for the exact same information again. It became increasingly clear that correspondence was either not being properly reviewed or staff were not communicating effectively with each other internally. Despite providing extensive source of funds evidence, I continued receiving inconsistent and changing explanations regarding what was supposedly still outstanding. I was verbally reassured at one stage that everything was in order and progressing towards exchange/completion, only to then receive further conflicting requests afterwards. The handling of the matter felt disjointed and completely lacking in clarity. Even more concerning was the lack of responsiveness throughout the process. Multiple emails requesting updates regarding enquiries, exchange, completion readiness, and outstanding issues were simply ignored, despite the matter being subject to a strict auction completion deadline. I was left constantly chasing for basic communication and certainty on my own transaction. When I eventually escalated my concerns, I found management defensive, dismissive, and unwilling to properly acknowledge the repeated failures in communication and service. During a conversation with director Natalie regarding the issues, the call was disconnected before matters were properly addressed, which was entirely unprofessional and only reinforced my concerns regarding accountability within the firm. The overall experience demonstrated a serious lack of organisation, client care, and professionalism. Clients should not have to repeatedly chase solicitors for updates, resend information multiple times, or deal with contradictory advice while facing critical legal deadlines. I would strongly advise anyone considering using this firm for conveyancing or property work — especially auction transactions or time-sensitive matters — to think very carefully before proceeding.

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Natalie Foster

We paid a reasonable price and we got the service we wanted.

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Natalie Foster

The professional standard of work on my conveyancing was first class

This company handled my late father’s estate. Started the process in 2021 , they ( Natalie) decided after nearly 3 years and 6 different solicitors later they could not carry on with the case! Total lack of communication and empathy!! Deal with this company at your peril !! Unfortunately I’m unable to give a ‘0 ‘ rating !!! Totally unprofessional company

After using a search engine to get a price for a simple conveyance, I was put in touch with Inspire Legal. What a mistake that was, and still is. The sale was agreed privately and I told them that 3 times but they kept asking for a memorandum of sale from my agent. I then spent weeks trying to chase them as to what was happening, even having the buyers agent contact me to say the buyers solicitor had not heard from them. They seem to have no idea about how to carry out a simple no chain cash sale to a large organisation. They even put the wrong agreed price on one document. I am still chasing them now and have given them another day to come back to me but I don't hold out much hope. I clearly wont be paying them any more money and will be asking for a full refund for the funds already paid. I wish I had never gone near this firm as it is costing me money every day the sale is delayed when both parties wanted a quick exchange and completion. Save your money and aggravation, and look for another company, as this lot are totally unprofessional and to be frank at his stage of no help whatsoever.