Family First Solicitors Limited logo

Family First Solicitors Limited

4.8 | 126 Reviews 126 Reviews | Family Law
142 Total Company Reviews info icon Family Law | info icon 142 Total Company Reviews Family Law | info icon 142 Total Company Reviews

Family First Solicitors Limited, New Barclay House, Citibase Business Centre, 234 Botley Road, Oxford, Oxfordshire, OX2 0HP

Accepting new clients

Family First Solicitors Limited, New Barclay House, Citibase Business Centre, 234 Botley Road, Oxford, Oxfordshire, OX2 0HP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 592177

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Family First Solicitors Limited |
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Family First Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Family First Solicitors Limited are accredited by

The Law Society accreditation awarded to Family First Solicitors Limited
Trading names:
Family First Solicitors Limited
Family First Solicitors Limited

Description

We know itʼs your family that matters to you most. Weʼre experts in family law and weʼve built a solid reputation on giving frank, effective legal advice in plain English. Time to get some proper advice in our first appointment fixed fee meeting - Our first meeting is fixed at £180.00 including VAT and is unlimited in time . Our clients love our down to earth no nonsense advice, our warmth and compassion as well as the focus on value for money. We offer competitive hourly rates, fixed fee work as standard and our Pay- As-You-Go services ( unbundled family law service) is second to none, being one of the first in the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Family First Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Family First Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
92%
Success
Rate
10% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Family First Solicitors Limited are accredited by

The Law Society accreditation awarded to Family First Solicitors Limited
Trading names:
Family First Solicitors Limited
Family First Solicitors Limited

Description

We know itʼs your family that matters to you most. Weʼre experts in family law and weʼve built a solid reputation on giving frank, effective legal advice in plain English. Time to get some proper advice in our first appointment fixed fee meeting - Our first meeting is fixed at £180.00 including VAT and is unlimited in time . Our clients love our down to earth no nonsense advice, our warmth and compassion as well as the focus on value for money. We offer competitive hourly rates, fixed fee work as standard and our Pay- As-You-Go services ( unbundled family law service) is second to none, being one of the first in the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Family First Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Family First Solicitors Limited

Meet the team of Family First Solicitors Limited

Contact & Locations - Family First Solicitors Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Family First Solicitors Limited, New Barclay House, Citibase Business Centre, 234 Botley Road, Oxford, Oxfordshire, OX2 0HP

Reviews

4.8 /5 126 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Family First Solicitors Limited

Clients praise the firm for family law expertise, clear court‑savvy guidance and a transparent, flexible PAYG fee structure that protects clients financially. Reviews highlight excellent practical advice, thorough preparation and realistic case planning. Valued soft skills include empathy, warmth, patience, strong communication, responsiveness and emotional support; clients feel listened to, reassured and confidently guided through stressful, traumatic proceedings.

very professional
experienced team
clear communication
compassionate approach
supportive staff
responsive team
knowledgeable advice
transparent fees
pay-as-you-go
highly recommended

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Highly recommended

I am writing to share my highest praise and heartfelt thanks for the exceptional service provided by Ursula and her team. After ten years of navigating the legal system and engaging with various legal experts, I can confidently say that this firm offers the strongest, most reasonable, and most transparent fee structure I have ever experienced. Their Pay-As-You-Go (PAYG) system has been incredibly helpful and acts as a vital shield against financial abuse. In situations where an opposing party attempts to use legal proceedings to inflict financial strain, this payment structure ensures complete financial security and peace of mind, making it an invaluable resource for anyone in a similar position. The quality of the legal guidance provided has been excellent throughout. The advice is always realistic, backed by a deep and thorough knowledge of court proceedings, and the team is brilliant at proactively bringing potential hearing scenarios into our conversations so there are never any surprises. Furthermore, the clarity of communication is outstanding. Complex legal frameworks and perspectives are always shared through simple, clear explanations, and difficult questions are broken down accurately and logically. What truly sets this firm apart, however, is the sheer professionalism and responsiveness of the team. They are invariably kind, supportive, and warm. Facing stressful situations is incredibly daunting, but their compassionate approach makes an enormous difference and makes the entire process vastly easier to manage. I would feel entirely confident recommending [Lawyer's Name] and the firm to anyone requiring expert, empathetic, and financially fair legal representation.

Solicitors tagged in
this review

A representative from Family First Solicitors Limited responded to this review

Thank you for this review. The team and Ursula will be delighted to hear this. It boosts everyone's moral when we get a review like this, and hearing that things are going the way they should makes us feel really validated in our approach. Thank you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Melanie

Melanie

Family Law

Ursula Rice is brilliant

This review is months overdue but I just wanted to say that Ursula Rice was fabulous! I wasn't represented by her but I had a single, first consultation call with her a few months ago. At this time I was at the start of my divorce journey, and was emotionally quite wobbly after a few months of real upset. I was also worried about understanding my financial position and had lots of questions about the divorce process itself. I had prepared well (I'd advise you to do the same!) to get the most out of my session but Ursula, having reviewed my information, cut to the chase quickly so I knew exactly what I was dealing with on a practical and financial level. That was super-helpful but what I appreciated most was that she had the perfect balance of communicating the practical with deep empathy, care and positivity. I felt like she really 'got me' as a divorcing woman and gave me the confidence to understand that I would be OK, however things shook out. Ursula gave me a great pep talk and I felt like she was a proper cheerleader which was exactly what I needed at a time when my confidence and trust had been totally knocked. She also went above and beyond time-wise and let me talk and clarify every little detail without making me feel silly or rushed. I can honestly say that my couple of hours with Ursula was a game-changing moment in my divorce experience, and my attitude and confidence in myself was repaired as a result. I am now through the divorce process and life is really good. I have recommended Ursula to other women in my position. Thank you so much!

Solicitors tagged in
this review

1
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Court representation

Ursula and her team have been absolutely outstanding while representing my family for family law appearances. I was fully supported all the way through with compassion and safety at the forefront at all times whilst remaining professional. I cannot thank you all enough.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mo

Mo

Verified
Family Law

Divorce

A very long and hard road , my ex husband put many hurdles in my way, mental abuse verbal abuse , noncompliant , with anything the courts asked him to do.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Would recommend- George Sayers

I had a really positive experience with Family First Solicitors, and I can’t recommend George Sayers highly enough. He supported me through a long and challenging case with professionalism, empathy, and clear communication throughout. George went above and beyond to make a stressful process as smooth as possible, and I always felt well-informed and supported. Grateful for the excellent service — thank you, George! Best regards, CBKM

Solicitors tagged in
this review

1
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of fiona jones

fiona jones

fiona

I had my first telephone call with Maria today. She was lovely, very reassuring and understanding. She was well prepared for the meeting and I was very happy with her advice.

Legal experts tagged in
this review

A representative from Family First Solicitors Limited responded to this review

Thank you Fiona! Maria will be pleased to hear :)

0
Collected on: Google collection source logo
Profile image of Lil Burgess

Lil Burgess

Family Law

Lil

Ursula and her team are exceptionally good at making you feel supported at all times. They listen and gently guide you through difficult and emotional times. Would highly recommend

Solicitors tagged in
this review

Thank you so much Lil! A pleasure to help your family and best wishes to you all :)

0
Collected on: Google collection source logo
Profile image of Colin Cunt

Colin Cunt

Family Law

Colin

Fantastic solicitors. George and his team were exceptionally patient and understanding with me helping and guiding me through an extremely hard and traumatic lesson. I really can't thank them enough. I wish all continued success

Solicitors tagged in
this review

Thank you !

0
Collected on: Google collection source logo
Profile image of Nasima Hussain-Khan

Nasima Hussain-Khan

Family Law

Nasima

My solicitor was George Sayers who has been excellent throughout my divorce and financial settlement. He was patient and professional, very knowledgeable and kept me updated throughout. I would highly recommend George and family first who have helped me through a very difficult process but made it manageable for me.

Solicitors tagged in
this review

Thank you so much for your review! Good luck with everything going forward!

0
Collected on: Google collection source logo
Profile image of Katie

Katie

Family Law

Katie

I've been an avid watcher of George & Ursula's legal hour on Facebook throughout my family court journey. Having reached a "sticky point", I reached out to them for their initial consultation (which is great value for money). George was exactly what I needed, a supportive legal sounding board who worked through my points and helped me to decide on the best approach to take. We came up with a clear action plan, addressing concerns and identifying risks.

Solicitors tagged in
this review

A representative from Family First Solicitors Limited responded to this review

Thank you Katie!

0
Collected on: Google collection source logo

Reviews

4.7 /5 142 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Family First Solicitors Limited

Clients praise the firm for family law expertise, clear court‑savvy guidance and a transparent, flexible PAYG fee structure that protects clients financially. Reviews highlight excellent practical advice, thorough preparation and realistic case planning. Valued soft skills include empathy, warmth, patience, strong communication, responsiveness and emotional support; clients feel listened to, reassured and confidently guided through stressful, traumatic proceedings.

very professional
experienced team
clear communication
compassionate approach
supportive staff
responsive team
knowledgeable advice
transparent fees
pay-as-you-go
highly recommended

ReviewSolicitors Review List

Profile image of Olivia

Olivia

Verified

Great service

It was a great experience using this firm - very professional and experienced - especially Ursula Rice, she’s awesome.

Solicitors tagged in
this review

A representative from Family First Solicitors Limited responded to this review

Thank you for your feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Highly recommended

I am writing to share my highest praise and heartfelt thanks for the exceptional service provided by Ursula and her team. After ten years of navigating the legal system and engaging with various legal experts, I can confidently say that this firm offers the strongest, most reasonable, and most transparent fee structure I have ever experienced. Their Pay-As-You-Go (PAYG) system has been incredibly helpful and acts as a vital shield against financial abuse. In situations where an opposing party attempts to use legal proceedings to inflict financial strain, this payment structure ensures complete financial security and peace of mind, making it an invaluable resource for anyone in a similar position. The quality of the legal guidance provided has been excellent throughout. The advice is always realistic, backed by a deep and thorough knowledge of court proceedings, and the team is brilliant at proactively bringing potential hearing scenarios into our conversations so there are never any surprises. Furthermore, the clarity of communication is outstanding. Complex legal frameworks and perspectives are always shared through simple, clear explanations, and difficult questions are broken down accurately and logically. What truly sets this firm apart, however, is the sheer professionalism and responsiveness of the team. They are invariably kind, supportive, and warm. Facing stressful situations is incredibly daunting, but their compassionate approach makes an enormous difference and makes the entire process vastly easier to manage. I would feel entirely confident recommending [Lawyer's Name] and the firm to anyone requiring expert, empathetic, and financially fair legal representation.

Solicitors tagged in
this review

A representative from Family First Solicitors Limited responded to this review

Thank you for this review. The team and Ursula will be delighted to hear this. It boosts everyone's moral when we get a review like this, and hearing that things are going the way they should makes us feel really validated in our approach. Thank you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Melanie

Melanie

Family Law

Ursula Rice is brilliant

This review is months overdue but I just wanted to say that Ursula Rice was fabulous! I wasn't represented by her but I had a single, first consultation call with her a few months ago. At this time I was at the start of my divorce journey, and was emotionally quite wobbly after a few months of real upset. I was also worried about understanding my financial position and had lots of questions about the divorce process itself. I had prepared well (I'd advise you to do the same!) to get the most out of my session but Ursula, having reviewed my information, cut to the chase quickly so I knew exactly what I was dealing with on a practical and financial level. That was super-helpful but what I appreciated most was that she had the perfect balance of communicating the practical with deep empathy, care and positivity. I felt like she really 'got me' as a divorcing woman and gave me the confidence to understand that I would be OK, however things shook out. Ursula gave me a great pep talk and I felt like she was a proper cheerleader which was exactly what I needed at a time when my confidence and trust had been totally knocked. She also went above and beyond time-wise and let me talk and clarify every little detail without making me feel silly or rushed. I can honestly say that my couple of hours with Ursula was a game-changing moment in my divorce experience, and my attitude and confidence in myself was repaired as a result. I am now through the divorce process and life is really good. I have recommended Ursula to other women in my position. Thank you so much!

Solicitors tagged in
this review

1
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Court representation

Ursula and her team have been absolutely outstanding while representing my family for family law appearances. I was fully supported all the way through with compassion and safety at the forefront at all times whilst remaining professional. I cannot thank you all enough.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mo

Mo

Verified
Family Law

Divorce

A very long and hard road , my ex husband put many hurdles in my way, mental abuse verbal abuse , noncompliant , with anything the courts asked him to do.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Olivia Jackson

Olivia Jackson

Olivia

It was a great experience using this firm - very professional and experienced - especially Ursula Rice, she’s awesome.

Thank you for your feedback. We all really appreciate your kind words.

0
Collected on: Google collection source logo
Profile image of fiona jones

fiona jones

fiona

I had my first telephone call with Maria today. She was lovely, very reassuring and understanding. She was well prepared for the meeting and I was very happy with her advice.

Legal experts tagged in
this review

A representative from Family First Solicitors Limited responded to this review

Thank you Fiona! Maria will be pleased to hear :)

0
Collected on: Google collection source logo
Profile image of Lil Burgess

Lil Burgess

Family Law

Lil

Ursula and her team are exceptionally good at making you feel supported at all times. They listen and gently guide you through difficult and emotional times. Would highly recommend

Solicitors tagged in
this review

Thank you so much Lil! A pleasure to help your family and best wishes to you all :)

0
Collected on: Google collection source logo
Profile image of Colin Cunt

Colin Cunt

Family Law

Colin

Fantastic solicitors. George and his team were exceptionally patient and understanding with me helping and guiding me through an extremely hard and traumatic lesson. I really can't thank them enough. I wish all continued success

Solicitors tagged in
this review

Thank you !

0
Collected on: Google collection source logo
Profile image of Nasima Hussain-Khan

Nasima Hussain-Khan

Family Law

Nasima

My solicitor was George Sayers who has been excellent throughout my divorce and financial settlement. He was patient and professional, very knowledgeable and kept me updated throughout. I would highly recommend George and family first who have helped me through a very difficult process but made it manageable for me.

Solicitors tagged in
this review

Thank you so much for your review! Good luck with everything going forward!

0
Collected on: Google collection source logo

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