Vicky
Collected on:
Lease Extension City of London Corporation
Ashley Connell was very efficient and the process took just 4 months with no set backs.
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- Address
- DN15 6HW
- 01724843287
- www.hetts.co.uk
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How Hetts Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hetts on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hetts. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Hetts and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hetts performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Hetts and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hetts compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Hetts offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Brian
Collected on:
Grant of Probate
I instructed Hetts (Natalie Beech) to obtain a Grant of Probate on behalf of my family.
Natalie kept me fully informed as regards progress at all times, and was only too happy to answer my questions regarding the Grant of Probate end-to-end process.
The entire process took much less time than I had originally expected, and for this, I am gratefully to Natalie.
As a result of the first class service I’ve received in respect of the above, I am fully intending to use Hetts to sell a property included within the Grant of Probate.
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Matter Type:
Extending your Lease
Love
Collected on:
Kept in the loop all the way.
This time, I used the services of Ashley for my lease extension. He went the extra mile. It was not all plain sailing due to the freeholder. I am really pleased, I now have peace of mind to live in my home for my retirement.
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ying
Collected on:
very professional solicitor
lease extension done with solicitor, although it costs extra in the end as council was difficult so it had to go to court eventually. I will recommend to friends and others
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Matter Type:
Extending your Lease
Sean
Collected on:
Lease Extension for London Local Authority Flat
I researched lots of companies before deciding on Hetts. I was very impressed with Ashley from the first email. Everything was clear and went smoothly. It took 4 months in total to extend the lease on my flat with a local authority in London.
I would highly recommend Ashley and would use them again without hesitation.
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shaun
Collected on:
Nicola Casey
I was at my whit's end with not seeing my daughter and Nicola calmed the situation for me and gave me a clear path to focus on, I am now on the road to seeing my daughter again and only due to financial difficulties i have had to go the last bit alone.
I would not hesitate to seek professional help from Nicola again and would highly recommend her to anyone i know.... Thanks Nicky
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Elephas
Collected on:
Excellent Service
We used Hetts for leaseholder services. All activity was conducted professionally and efficiently leading to a very satisfactory conclusion.
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Matter Type:
Lease Extensions
R.M
Collected on:
Lease Extension Central London
Hetts were recommended to me for a Lease Extension involving a local authority flat in SW1 Central London. They have experience in dealing with Local Authorities in London and the process was uncomplicated and less expensive than I had previously experienced with a locally based firm.
Communication was clear and response times were quick. Would also recommend.
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Eileen
Collected on:
House sale
Was recommended by a company from London. Was sceptical due to distance away from where I lived but everything was done professionally, promptly and queries answered in timely fashion. Very pleased.
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Jan
Collected on:
Lease extension
I needed help with getting a more appropriate price for extending the lease on my flat than that requested by my freeholder.
Ashley Connell was my Hetts Solicitor and i would certainly recommend him. He is very professional and understanding. He dealt with my lease swiftly and knowledgeably and achieved a much reduced price. Hetts fees are also very moderate in comparison with other solicitors yet still offering an excellent service. In my opinion five stars on all counts.
Janice Withey
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About this branch
Regulated by
Legal services
Personal areas of law
-
Consumer
- Consumer Disputes
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Crime/ Criminal Defence
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Employment
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Family Law
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Housing & Property
- Anti-social Behaviour
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- Extending your Lease
- Freehold Enfranchisement
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- Unpaid Rent, Service or Ground Charges
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Money & Tax
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Welfare & Benefits
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Wills, Trusts & Probate
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Business areas of law
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Commercial Property
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Company & Commercial
- Agency agreements
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Regulations
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