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How Best Solicitors Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Best Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Best Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Best Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Best Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Best Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Best Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Best Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    484
  • Very Good

    8
  • Average

    1
  • Poor

    2
  • Awful

    33

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lizzie

Matter Type:

Disputed Probate

Lizzie

July 22, 2024

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Collected on:

Wills and Probate Great service.

We received an excellent, personal service from Ellie.
We were offered great, clear advice, all easily understandable.

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Jamie,

Verified review

This review has been left by a verified client who used Best Solicitors Limited.

Jamie,

July 19, 2024

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It was good

It was good but I didn’t get the out come I wanted but would like to thank them for trying

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Daniela

Matter Type:

Wills

Daniela

July 17, 2024

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Wills service

Ellie from Best Solicitors has been a pleasure to work with in preparing our wills. She showed knowledge and a lot of patience while we were making our decisions. She was also always happy to jump on a call with us to explain things further. We used Best Solicitors for our mortgage as well. We would highly recommend.

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Robert

Matter Type:

Wills

Robert

July 12, 2024

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Wills

Arranged two mirror wills with Ellie. Swift, accurate and all very efficient. Very affable and would highly recommend

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Jasvir,

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This review has been left by a verified client who used Best Solicitors Limited.

Jasvir,

July 11, 2024

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Great Solicitors to work with.

Was recommended Best through our Estate Agent. I had used their previous one and was not happy with the delays they caused. Best did not do that, they were effective and efficient through out our process and quick to communicate. When you needed things explaining in clear terms, they did that without a fuss or judgement. For my me but my house, they could not process this but passed me onto their partner solicitors who was just as good and made the process so easy and stress free.

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Bethan,

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This review has been left by a verified client who used Best Solicitors Limited.

Bethan,

July 08, 2024

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Excellent service

Professional and responsive service from all staff at all times. I was very happy with the service offered when purchasing a property

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Susan,

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This review has been left by a verified client who used Best Solicitors Limited.

Susan,

July 08, 2024

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Highly Recommended Solicitor

I was in a vulnerable state when I approached Best Solicitors, but Sarah very quickly put my mind at ease. I was provided with helpful and clear advice from the start, along with a feeling of comfort. Sarah took the time to understand me and my situation which removed any initial feelings of the fear. I would definitely recommend Sarah to anyone, especially if you are nervous as she will support you throughout the process.

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Vasilis, Elisabeth,,

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This review has been left by a verified client who used Best Solicitors Limited.

Vasilis, Elisabeth,,

June 25, 2024

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Great Service

We contacted them because they were recommended by a friend for a house purchase. Very great service. Kerrie Neath kept us informed throughout the process making sure all enquiries were answered and all documents were ready.We highly recomend them.

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Sean

Matter Type:

Disputed Probate

Sean

June 24, 2024

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Efficient service

Best solicitors were recommended to me by a friend, they turned out to be professional and friendly and as the advert says ‘does exactly what is said on the tin’.

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Angela

Matter Type:

Wills

Angela

June 15, 2024

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Excellent service

Ellie took time to explain and advise in a professional way.

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Reviews collected from

Alice

Alice

July 26, 2024

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Alice

I used Best Solicitors 3 years ago when buying my first home. The process was slow, which I don't think was their fault at all but I did always get told the same stock phrase when I called them for an update which didn't help me understand why nothing seemed to be happening. Anyway, we got there in the end - however, I was sure I had transferred too much money to them for the purchase (I'd had to do it in several instalments due to banking app limits) but they told me I was wrong. Two years later they emailed to say I had overpaid £2000 and they returned it to me. This was very annoying but at least they did return it I guess!

I recently instructed them for my next purchase and it turns out they are no longer on the Barclays panel, which means you cannot use them if you are getting a mortgage from Barclays. I had no idea (I had a Barclays mortgage last time as well) and had already made my first payments to them and filled out loads of forms before my broker flagged it. They were initially very difficult in response and said they couldn't possibly tell customers the whole long list of which lenders approve them etc and that they couldn't return my money as it was already spent on checks and searches. I was not impressed with this as I had listed Barclays as my lender on my forms and they did not take payment to begin the searches until 3 days later so I felt they should have checked the forms first and told me that Barclays won't work with them any more. I instructed new solicitors, who offered to see if they could use any of the searches to save me paying for them a second time - when I then asked Best Solicitors which searches they had done, suddenly they agreed to refund all my money except for their onboarding fees (which is fair enough). So either they hadn't actually done any searches yet but were just going to keep my money OR they had, but then were embarrassed when I pointed out they should have checked my forms first so they refunded it anyway.

Either way, it has been a frustrating experience. I am grateful for the refund but wanted to flag the Barclays issue to future customers.

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Garry

Garry

July 10, 2024

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Garry

Terrible service use a company that lies and don’t follow the legal process

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John

John

June 08, 2024

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John

I found them very friendly and efficient. I was pleasantly surprised as to how easy the process was and how quickly the sale was completed, took just 3 months. No problems what so ever , I would highly recommend them

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Lee

Lee

June 06, 2024

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Lee

Great place went in to get some info on my will very helpful

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Phoebe

Phoebe

February 20, 2024

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Phoebe

I am really pleased that I went with Best. Having previously bought a home and having a nightmare with solicitors i was a bit nervous. However, the service I received was amazing. The team were always quick to respond to email and if I rang the office they picked up fast and took my call and dealt with my queries then. I never had to chase someone for a phone call (which previously was a nightmare when i last bought!). They were quick to pull up issues and didn't let them go - potentially saving me quite a bit of money were they not raised! Bethan & Kerrie were both very friendly during the process too which made the whole process much more enjoyable. I would recommended this team to anyone looking for conveyancing and I would 100% use again. Thanks both!

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About this branch

Description

The truth is solicitors are normal people. We’re frustrated and delighted by the same things as you. The perception that solicitors are distant and difficult only prevents the most vulnerable people from seeking help – and that injustice troubles me deeply.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Assault using a Taser gun
    • Excessive force or assault
    • Police negligence
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Manual Handling
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Welfare & Benefits
    • Mental Health
    • Mental Health Legal aid
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Insolvency and Bankruptcy
  • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
  • Dispute Resolution
    • Mediation
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