Ansons Solicitors Limited

Thank you so much for the feedback! We are very pleased to hear that our team provided such expert and precise guidance during the completion of your wills and LPAs. Navigating these matters requires a thorough approach, so knowing you found our advice so reliable means a great deal to us. We truly appreciate you choosing our firm!

Thank you for your review. We’re pleased to hear Nigel provided a professional and approachable service.

Thank you so much for taking the time to leave this kind review. We’re delighted Satnaam was able to help with your parents’ wills and powers of attorney, and that she explained everything clearly.

Thank you so much for your wonderful feedback, Kim. It’s especially gratifying that everything was handled efficiently and collaboratively. If you need anything further, please don’t hesitate to get in touch.

Thank you for your review. We’re delighted to hear that Sara provided such compassionate, understanding, and professional support throughout your case. She will be truly pleased to know that her guidance, availability, and dedication made a positive difference for you.

Thank you for your feedback. We are delighted to hear that our team provided clear updates throughout your, and that your queries were handled promptly with strong knowledge and care. Your recommendation is greatly appreciated.

Thank you so much for your wonderful feedback, Pete. We’re delighted you got an appointment straight away and felt comfortable discussing your issue. It’s great to hear you felt listened to and received clear guidance from start to finish. If you need any further assistance, please don’t hesitate to get in touch.

Thank you for your feedback. We are sorry to hear you are dissatisfied with your experience with our firm. We appreciate how stressful legal matters can be, and we never want any client to feel worried or unsupported. In your case, we had to make the difficult decision to step away from acting for you, as we have professional duties to consider, which means we must ensure that our position in the case remains appropriate. This is never a step we take lightly. Whilst the reasons for this were not of our making, we explained these reasons to you directly, both in writing and by phone, and we provided guidance to help you continue with your case without disruption. With regard to your concerns about communication, we have reviewed our records carefully. Our notes confirm that calls and emails were responded to promptly throughout the time we acted for you, and at no time was a formal complaint ever made. We are not aware of any second matter that we have been instructed on. We note that there is an ongoing matter in which you were indirectly involved (albeit not as our client) but we are not aware of any complaints or issues from our clients in relation to that matter. We always welcome feedback, as it helps us improve. If you would like to discuss this matter further, or if there is anything outstanding that you would like us to address, please do not hesitate to contact our team directly. We wish you the very best moving forward.