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Thompson & Brown

Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG

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Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG

Regulated by:

The Law Society of Scotland

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Thompson & Brown only have 37 reviews listed.

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Thompson & Brown Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Rankings by area of expertise

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Thompson & Brown Review Scores & Client Satisfaction Overview

3.4
Very Good
69%
Value for
Money
14% below
national average
57%
Success
Rate
25% below
national average
57%
Would
Recommend
24% below
national average
Communication 3.3/5
Initial Impressions 3.5/5
Approachability 3.4/5
Documentation Accuracy 3.4/5
Legal Knowledge 3.5/5
Value for money 3.4/5

Rankings by area of expertise

The rankings below show the areas of expertise that Thompson & Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompson & Brown

Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG

Reviews

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What clients say about Thompson & Brown

Clients praise the firm’s family law expertise, detailed preparation and strategic advocacy, noting successful outcomes and clear explanations of complex issues. Solicitors are described as knowledgeable, compassionate, patient and supportive, with prompt communication and attentiveness valued. However, several reviews complain of poor customer service: rude or abrupt reception staff, inconsistent communication, missed hearings or substitution by inexperienced trainees, delays and cancelled appointments. Frustrations centre on feeling neglected, treated like a number and occasional failures in case handling or responsiveness.

professionalism displayed
expert legal knowledge
clear explanations
prompt communication
compassionate support
attention to detail
poor communication
rude staff
missed hearings
overworked firm

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Reviews

3.4 /5 37 Reviews
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Star rating

Rating

Clients say

What clients say about Thompson & Brown

Clients praise the firm’s family law expertise, detailed preparation and strategic advocacy, noting successful outcomes and clear explanations of complex issues. Solicitors are described as knowledgeable, compassionate, patient and supportive, with prompt communication and attentiveness valued. However, several reviews complain of poor customer service: rude or abrupt reception staff, inconsistent communication, missed hearings or substitution by inexperienced trainees, delays and cancelled appointments. Frustrations centre on feeling neglected, treated like a number and occasional failures in case handling or responsiveness.

professionalism displayed
expert legal knowledge
clear explanations
prompt communication
compassionate support
attention to detail
poor communication
rude staff
missed hearings
overworked firm

ReviewSolicitors Review List

Profile image of Clare Forrester

Clare Forrester

Ainslie Bennett

I had an excellent experience working with Ainslie Bennett and Johnny Thompson throughout my case. From the very beginning, they demonstrated professionalism, expertise, and genuine dedication to achieving the best possible outcome for me. They kept me informed at every stage of the process, explained complex legal matters in a way that was easy for me to understand, and always responded promptly to my questions and concerns. Thanks to their hard work, strategic approach, and attention to detail, we were able to win the case. Their confidence, preparation, and commitment made a very stressful situation much easier to navigate. I highly recommend their services to anyone seeking a knowledgeable, reliable, and compassionate lawyer. I am truly grateful for their support and outstanding representation.

0
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anonymous

Do not waste your time or money!!!

This Law firm service is absolutely shocking!! They handled my case for a short period but from the start communication was extremely poor. The attitude of the secretary’s answering the calls were abrupt, rude, defensive and unhelpful. It is clear they have far to many clients than they can handle and there is no client care whatsoever you are a number and your treated as such. There has been delays to my case caused by this firm which has been detrimental for me. Would not recommend this firm please do not waste your time or money !!!

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Kevin McLellan

Thanks to Shelley Grant

Thank you so much to Shelley Grant who helped me through a difficult & complicated case in regaining contact with my son. Shelley always made time for me, answered my questions and made me aware of my options. She always made sure I was aware of proceedings and what to expect. Couldn’t have asked for a better solicitor.

0
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Darren

Child Law

Jordan McGuiness

I’m a father who was seeking direct contact with my son and Jordan McGuiness was the solicitor assigned to my case and from start to finish he was patient and understanding. Although my outcome wasn’t what we set out for that was decided by myself in the end , Jordan had suggestions and a vision of what he could do to ensure it went all the way to the end. I’ve put that I’m satisfied with the outcome because Jordan could have be offered no more than he did and I’m grateful

0
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anonymous

Highly Recommend – Great Result Achieved

I had an excellent experience working with my solicitor (SHELLY GRANT) on a family law matter. She was very professional, knowledgeable, and highly supportive throughout what was a very stressful time. Everything was explained clearly, and I always felt informed about my options and next steps. Their communication was prompt and reassuring, and she handled my case with sensitivity and care. I really appreciated her attention to detail and dedication to achieving the best possible outcome. I would highly recommend her services to anyone needing expert and compassionate family law advice.

0
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