Thompson & Brown logo

Thompson & Brown

3.9 | 22 Reviews 22 Reviews | Family Law
35 Total Company Reviews info icon Family Law | info icon 35 Total Company Reviews Family Law | info icon 35 Total Company Reviews

Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG

Not accepting new clients via ReviewSolicitors

Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG

Regulated by:

The Law Society of Scotland

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.
Thompson & Brown, is this your profile?

Claiming your profile is free and easy! Highlight your professional experience, availability, and contact details. Monitor and respond to new reviews with instant notifications, or report them as needed. Boost your online presence and track profile visits with our analytics.

Claim your profile!

Thompson & Brown only have 35 reviews listed.

More Top-Rated and highly recommended law firms:

You may want to discover a firm with an established and proven reputation on ReviewSolicitors

Thompson & Brown Review Scores & Client Satisfaction Overview

3.9
Very Good
77%
Value for
Money
64%
Success
Rate
64%
Would
Recommend
Communication 3.7/5
Initial Impressions 3.9/5
Approachability 3.7/5
Documentation Accuracy 3.8/5
Legal Knowledge 4.0/5
Value for money 3.9/5

Rankings by area of expertise

The rankings below show the areas of expertise that Thompson & Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompson & Brown Review Scores & Client Satisfaction Overview

3.5
Very Good
69%
Value for
Money
14% below
national average
57%
Success
Rate
25% below
national average
57%
Would
Recommend
24% below
national average
Communication 3.3/5
Initial Impressions 3.5/5
Approachability 3.4/5
Documentation Accuracy 3.4/5
Legal Knowledge 3.6/5
Value for money 3.5/5

Rankings by area of expertise

The rankings below show the areas of expertise that Thompson & Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompson & Brown

Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG

Reviews

3.9 /5 22 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompson & Brown

The firm specialises in family law, showing strong expertise in child contact and complex family matters. Clients praise clear explanations, legal knowledge, attention to detail and practical options; prompt communication and availability (even across locations) are repeatedly valued. Soft skills highlighted include compassion, patience, sensitivity, approachability and dedication. Negative feedback cites inconsistent representation, missed hearings, reliance on inexperienced trainees, poor responsiveness, cancelled appointments and rude behaviour from some staff, leading to frustration and mistrust. Overall reviews mix highly supportive, outcome-focused experiences with serious complaints about service reliability and client care.

responsive communication
clear explanations
compassionate support
knowledgeable solicitor
attentive detail
missed hearings
rude staff
poor customer-service
inexperienced trainees
recommends firm

ReviewSolicitors Review List

Profile image of Kevin McLellan

Kevin McLellan

Thanks to Shelley Grant

Thank you so much to Shelley Grant who helped me through a difficult & complicated case in regaining contact with my son. Shelley always made time for me, answered my questions and made me aware of my options. She always made sure I was aware of proceedings and what to expect. Couldn’t have asked for a better solicitor.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Darren

Darren

Child Law

Jordan McGuiness

I’m a father who was seeking direct contact with my son and Jordan McGuiness was the solicitor assigned to my case and from start to finish he was patient and understanding. Although my outcome wasn’t what we set out for that was decided by myself in the end , Jordan had suggestions and a vision of what he could do to ensure it went all the way to the end. I’ve put that I’m satisfied with the outcome because Jordan could have be offered no more than he did and I’m grateful

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Highly Recommend – Great Result Achieved

I had an excellent experience working with my solicitor (SHELLY GRANT) on a family law matter. She was very professional, knowledgeable, and highly supportive throughout what was a very stressful time. Everything was explained clearly, and I always felt informed about my options and next steps. Their communication was prompt and reassuring, and she handled my case with sensitivity and care. I really appreciated her attention to detail and dedication to achieving the best possible outcome. I would highly recommend her services to anyone needing expert and compassionate family law advice.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr Sean palmer

Mr Sean palmer

Facing difficulties with child contact

Quickly responded to emails & calls via phone due to my location being in England and Shelly grant being based in Glasgow. I cannot thank Shelly Grant at Thompson Law Glasgow enough. She made me feel heard unlike a previous solicitor and she was very much on the ball! They were patient and understanding with this complex situation! They explained every step during this absolute nightmare of trying to gain access to see my son. If you need a firm that actually cares, look no further." Thankyou very much.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Garee

Garee

Litigation

Professional, informed and compassionate.

Can't rate this firm highly enough. I was assisted and advised all the way, and if I wasn't sure on something, there was always someone willing to discuss and explain everything too me clearly. The team are fantastic, approachable and strive to support their clients.

0
Collected on: ReviewSolicitor collection source logo

Reviews

3.5 /5 35 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompson & Brown

The firm specialises in family law, showing strong expertise in child contact and complex family matters. Clients praise clear explanations, legal knowledge, attention to detail and practical options; prompt communication and availability (even across locations) are repeatedly valued. Soft skills highlighted include compassion, patience, sensitivity, approachability and dedication. Negative feedback cites inconsistent representation, missed hearings, reliance on inexperienced trainees, poor responsiveness, cancelled appointments and rude behaviour from some staff, leading to frustration and mistrust. Overall reviews mix highly supportive, outcome-focused experiences with serious complaints about service reliability and client care.

responsive communication
clear explanations
compassionate support
knowledgeable solicitor
attentive detail
missed hearings
rude staff
poor customer-service
inexperienced trainees
recommends firm

ReviewSolicitors Review List

Profile image of Kevin McLellan

Kevin McLellan

Thanks to Shelley Grant

Thank you so much to Shelley Grant who helped me through a difficult & complicated case in regaining contact with my son. Shelley always made time for me, answered my questions and made me aware of my options. She always made sure I was aware of proceedings and what to expect. Couldn’t have asked for a better solicitor.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Darren

Darren

Child Law

Jordan McGuiness

I’m a father who was seeking direct contact with my son and Jordan McGuiness was the solicitor assigned to my case and from start to finish he was patient and understanding. Although my outcome wasn’t what we set out for that was decided by myself in the end , Jordan had suggestions and a vision of what he could do to ensure it went all the way to the end. I’ve put that I’m satisfied with the outcome because Jordan could have be offered no more than he did and I’m grateful

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Highly Recommend – Great Result Achieved

I had an excellent experience working with my solicitor (SHELLY GRANT) on a family law matter. She was very professional, knowledgeable, and highly supportive throughout what was a very stressful time. Everything was explained clearly, and I always felt informed about my options and next steps. Their communication was prompt and reassuring, and she handled my case with sensitivity and care. I really appreciated her attention to detail and dedication to achieving the best possible outcome. I would highly recommend her services to anyone needing expert and compassionate family law advice.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr Sean palmer

Mr Sean palmer

Facing difficulties with child contact

Quickly responded to emails & calls via phone due to my location being in England and Shelly grant being based in Glasgow. I cannot thank Shelly Grant at Thompson Law Glasgow enough. She made me feel heard unlike a previous solicitor and she was very much on the ball! They were patient and understanding with this complex situation! They explained every step during this absolute nightmare of trying to gain access to see my son. If you need a firm that actually cares, look no further." Thankyou very much.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Horrific experience & nothing but rude

Made an already traumatic & stressful situation a million times worse. (Notice how they’ve also removed their reviews from their Facebook page) Absolutely horrific company. Michael Thompson is nothing but rude to his clients. Your allocated solicitor never even attends your hearings, they send young trainees for complicated cases who do not have a clue about your case or fight your corner whatsoever. None of my points ever even got raised every single hearing. They never answer the phone or reply to emails and constantly cancel appointments due to ‘personal reasons’, then rush you through everything in a panic 5 minutes before you go into the court room every hearing. ABSOLUTELY AWFUL REPRESENTATION AND SHOCKING CUSTOMER SERVICE. They refuse to hold their hands up at all for their constant mistakes & awful service and try to turn it on you and make out you are the problem. DO NOT USE THIS COMPANY. How they are still in business is beyond me. Despite complaining about them to the Scottish Legal Aid Board they were still useless and nothing but rude. If you see many other 1 star reviews on Google you’ll note this is unfortunately a common experience. How they are still in business after the way they treat their clients is beyond me.

1
Collected on: ReviewSolicitor collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear