Form E
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36 Total Company Reviews
Form E
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36 Total Company Reviews
Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG
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Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG
Regulated by:
The Law Society of Scotland
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The rankings below show the areas of expertise that Thompson & Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
The rankings below show the areas of expertise that Thompson & Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Legal Chambers, 8 Lint Riggs, FALKIRK, Falkirk, Stirlingshire, FK1 1DG
What clients say about Thompson & Brown
The firm is strong in family law, offering expert, compassionate representation and clear guidance on complex contact and custody matters. Clients praise professionalism, legal knowledge, prompt communication and attention to detail, plus patience, sensitivity and approachability. Valued soft skills include empathy, reassurance, clear explanations and persistence. Negative feedback cites poor customer service from some staff: missed hearings or attendance by inexperienced juniors, unreturned calls/emails, cancelled appointments, inconsistent representation and perceived rudeness. A few clients reported significant frustration and poor outcomes tied to these service and communication failings.
Thank you so much to Shelley Grant who helped me through a difficult & complicated case in regaining contact with my son. Shelley always made time for me, answered my questions and made me aware of my options. She always made sure I was aware of proceedings and what to expect. Couldn’t have asked for a better solicitor.
I’m a father who was seeking direct contact with my son and Jordan McGuiness was the solicitor assigned to my case and from start to finish he was patient and understanding. Although my outcome wasn’t what we set out for that was decided by myself in the end , Jordan had suggestions and a vision of what he could do to ensure it went all the way to the end. I’ve put that I’m satisfied with the outcome because Jordan could have be offered no more than he did and I’m grateful
I had an excellent experience working with my solicitor (SHELLY GRANT) on a family law matter. She was very professional, knowledgeable, and highly supportive throughout what was a very stressful time. Everything was explained clearly, and I always felt informed about my options and next steps. Their communication was prompt and reassuring, and she handled my case with sensitivity and care. I really appreciated her attention to detail and dedication to achieving the best possible outcome. I would highly recommend her services to anyone needing expert and compassionate family law advice.
Quickly responded to emails & calls via phone due to my location being in England and Shelly grant being based in Glasgow. I cannot thank Shelly Grant at Thompson Law Glasgow enough. She made me feel heard unlike a previous solicitor and she was very much on the ball! They were patient and understanding with this complex situation! They explained every step during this absolute nightmare of trying to gain access to see my son. If you need a firm that actually cares, look no further." Thankyou very much.
Can't rate this firm highly enough. I was assisted and advised all the way, and if I wasn't sure on something, there was always someone willing to discuss and explain everything too me clearly. The team are fantastic, approachable and strive to support their clients.
What clients say about Thompson & Brown
The firm is strong in family law, offering expert, compassionate representation and clear guidance on complex contact and custody matters. Clients praise professionalism, legal knowledge, prompt communication and attention to detail, plus patience, sensitivity and approachability. Valued soft skills include empathy, reassurance, clear explanations and persistence. Negative feedback cites poor customer service from some staff: missed hearings or attendance by inexperienced juniors, unreturned calls/emails, cancelled appointments, inconsistent representation and perceived rudeness. A few clients reported significant frustration and poor outcomes tied to these service and communication failings.
This Law firm service is absolutely shocking!! They handled my case for a short period but from the start communication was extremely poor. The attitude of the secretary’s answering the calls were abrupt, rude, defensive and unhelpful. It is clear they have far to many clients than they can handle and there is no client care whatsoever you are a number and your treated as such. There has been delays to my case caused by this firm which has been detrimental for me. Would not recommend this firm please do not waste your time or money !!!
Thank you so much to Shelley Grant who helped me through a difficult & complicated case in regaining contact with my son. Shelley always made time for me, answered my questions and made me aware of my options. She always made sure I was aware of proceedings and what to expect. Couldn’t have asked for a better solicitor.
I’m a father who was seeking direct contact with my son and Jordan McGuiness was the solicitor assigned to my case and from start to finish he was patient and understanding. Although my outcome wasn’t what we set out for that was decided by myself in the end , Jordan had suggestions and a vision of what he could do to ensure it went all the way to the end. I’ve put that I’m satisfied with the outcome because Jordan could have be offered no more than he did and I’m grateful
I had an excellent experience working with my solicitor (SHELLY GRANT) on a family law matter. She was very professional, knowledgeable, and highly supportive throughout what was a very stressful time. Everything was explained clearly, and I always felt informed about my options and next steps. Their communication was prompt and reassuring, and she handled my case with sensitivity and care. I really appreciated her attention to detail and dedication to achieving the best possible outcome. I would highly recommend her services to anyone needing expert and compassionate family law advice.
Quickly responded to emails & calls via phone due to my location being in England and Shelly grant being based in Glasgow. I cannot thank Shelly Grant at Thompson Law Glasgow enough. She made me feel heard unlike a previous solicitor and she was very much on the ball! They were patient and understanding with this complex situation! They explained every step during this absolute nightmare of trying to gain access to see my son. If you need a firm that actually cares, look no further." Thankyou very much.
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