Christopher Crocker
This review was submitted by a verified client of Couchman Hanson Limited.
Friendly and professional
I engaged Constantine & Summers for an executor sale of a leasehold flat after they had impressed me with writing a Will for the deceased. The sale ran into legal difficulties raised by the buyers' pedantic solicitors that took some effort to resolve. Anila was friendly and professional throughout the protracted process and we eventually completed after 11 months. My only criticism was that we lost 6 weeks in summer when little work was done to respond to the buyers' queries despite pressure from the buyers who were in danger of being turned out of their rented accommodation. Had this not been the case, the legal obstacle would have been uncovered earlier. Emails were not answered and phone calls not returned. My estate agent intervened and we discovered that Anila had been taken off my job to cover for a colleague and then gone on leave. Another colleague was assigned to take over but evidently did little as Anila picked up where we left off when she returned. They lose a star for that. Anila herself was a pleasure to deal with. She obtained a much cheaper indemnity policy than the buyers had quoted and successfully got the Land Registry to expedite the registration of a Deed.
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