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How Hart Brown Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hart Brown on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hart Brown. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 6%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hart Brown performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hart Brown compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    836
  • Very Good

    54
  • Average

    0
  • Poor

    2
  • Awful

    15

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
chris grace

Matter Type:

Wills

chris grace

March 21, 2024

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Collected on:

Wills, Trusts and Probate

Three members of HB staff dealt with a wearisome will over two years - two left during the process making it harder for the successor to familiarise . Sue picked it up, dealt well with troubled family, and closed it - it wasn't easy ad she done good.

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Keith

Matter Type:

Disputed Trusts

Keith

March 18, 2024

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Collected on:

UK Will - consideration for family & business interests

Sue provided assurance and guidance to help draft and produce my UK Will. A task I had been wanting to complete for some time! I have a UK business and young children to consider in my planning, and I found this service to be very helpful, professional and exactly what I was looking for. Thank you Sue. Highly recommended.

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Neil

Matter Type:

Wills

Neil

February 23, 2024

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Collected on:

Wills, Trusts and Probate

The service we received from Belinda was extremely professional whilst also putting us completely at our ease. She was very kind, reassuring and knowledgeable.

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Linda Lord

Matter Type:

Residential Conveyancing

Linda Lord

February 02, 2024

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Collected on:

Residential Property/Conveyancing

We couldn't be happier with the service. Debbie was helpful, calm and professional and answered any queries promptly.

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Mary Brooke

Matter Type:

Residential Conveyancing

Mary Brooke

January 16, 2024

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Collected on:

Residential Property/Conveyancing

Lewis MacFarlane was extremely helpful from the moment I contacted him to discuss my matter.
Extremely efficient and promptly responded to any questions I had. Very professional and I would very much recommend him. Thank you

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Angie

Matter Type:

Probate

Angie

January 09, 2024

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Collected on:

Excellent service

I contasted Belinda Packer about my Late fathers estate. Belinda was very empathic. She was professional and helpful at all times, and took the time to explain everything. Very prompt professional service , would definitely recommend.

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Carole Richardson

Matter Type:

Probate

Carole Richardson

December 21, 2023

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Collected on:

Family

Everything dealt with pleasantly.
Slightly slower than I’d have ideally wanted, but
possibly partly due to my side.

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Anonymous

Matter Type:

Wills

Anonymous

December 19, 2023

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Collected on:

Wills, Trusts and Probate

Excellent service from Sue. Helped us with a new Will. We are very happy. Thankyou

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Karen & Andy

Matter Type:

Residential Conveyancing

Karen & Andy

December 18, 2023

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Collected on:

Residential Property/Conveyancing

We found Hart Brown to be very professional and helpful throughout the process of buying our property

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A. Poole

Matter Type:

Probate

A. Poole

December 18, 2023

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Collected on:

Family

We were dealt with very professionally and service we received from Sue was exceptional, I would highly recommend.

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Reviews collected from

Nicola

Nicola

January 20, 2024

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Collected on:

Nicola

Everyone was very helpful. Everything was sorted quickly & it all went smoothly. Highly recommend using them as a solicitor.

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tony

tony

December 15, 2023

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Collected on:

tony

Dimple Patel at the Woking branch dealt with my divorce. I found her to be very professional,realistic in her views of the outcome and straightforward to deal with. She always responded to my emails in a timely manner. Obviously legal costs are significant but I was always confident that Dimple kept these to a minimum. I am grateful for her assistance in what was a difficult period. I would highly recommend Hart Brown of Dimple is representative of the organisation as a whole

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Paul

Paul

December 14, 2023

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Collected on:

Paul

Highly recommend Debbie and her team at the Godalming office, our purchase wasn't straight forward and nearly fell through at one stage, if it wasn't for Debbie we would have lost the house and a fair sum of money wasted, five stars.

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Mara

Matter Type:

Residential Conveyancing

Mara

December 01, 2023

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Collected on:

Mara

Debbie gave us a first-rate service in our recent house sale and purchase; everything was dealt with to a very high standard, with meticulously paperwork. Our queries were answered promptly and we were kept informed throughout the process. We would highly recommend Debbie and her colleagues - definitely our first choice of solicitors.

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Angle

Matter Type:

Residential Conveyancing

Angle

September 17, 2023

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Collected on:

Angle

Excellent professional service. Dealt with Debbie Berwick to sell Dads house. Communication was excellent. Sale dealt with promptly would definable recommend.

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About this branch

Description

When we first opened our Godalming office over 100 years ago, we never would have thought that another 4 offices would follow suit. Situated at the heart of this historic market town in Surrey, our highly knowledgeable team of solicitors provide a wide range of legal services. We have a wealth of experience acting on behalf of our clients, helping them to achieve the best possible outcomes. Regardless of whether you are in need of business or personal legal advice, our specialist team of solicitors are here to help. We work hard to provide you with straightforward advice, so you can make informed and confident decisions. Regardless of why you need legal advice, you can rest assured you are in safe hands. As part of Hart Brown’s Godalming team, our solicitors adhere to the high standards that have been associated with our law firm for decades. We are dedicated to getting the best possible results for our clients, always keeping them informed and taking appropriate action with their best interests in mind. Why consider our specialist solicitors in Godalming? As a local leading law firm with multiple offices within Surrey, our team has years of experience taking action on behalf of our clients and offering expert legal advice. Our passion and dedication to providing a high-quality service is what sets us apart as specialist solicitors in Godalming. We are committed to building long-term and valuable relationships with our clients who know they can rely on us throughout the lifecycle of their business or family. Whether you are looking for legal advice on family law, or are looking for an efficient conveyancing solicitor, Hart Brown is here to help. We understand that all situations and cases are unique, which is why we specialise in providing a personal and tailored service to all of our clients. Our knowledgeable team of solicitors in Godalming are always available to answer any questions you may have.

Practice areas

Our solicitors in Godalming, Surrey, are able to provide the following bespoke legal services: Family law | Conveyancing | Wills and probate | Trusts and Estates | Clinical negligence and personal injury | Dispute resolution | Commercial & Corporate | Employment Law | Commercial property.

Regulated by

Solicitors Regulation Authority

Legal services

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