Request a callback

Book an appointment

How Emmersons Solicitors Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Emmersons Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Emmersons Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 13%
About Right 86%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Emmersons Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Emmersons Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Emmersons Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Emmersons Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Emmersons Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    172
  • Very Good

    14
  • Average

    1
  • Poor

    0
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Anonymous

June 16, 2022

Report to admin

Collected on:

In need of a will

Just had a will written up for myself and I have to say it was quick, easy and much more straightforward than I could have imagined.
A couple of phone calls, a couple of emails and a 10 minute visit to sign it, couldn't have been any better and gives me some peace of mind that my affairs are now taken care of.
If you need a will, have no worries here.

Was this review helpful?

Elizabeth

Matter Type:

Wills

Elizabeth

May 03, 2022

Report to admin

Collected on:

Excellent Law Firm, Excellent Solicitor

Excellent Law Firm, Excellent Solicitor
I have a great experience with Emmersons Solicitors from start to finish, from my initial enquiry with reception to the final product delivered by my solicitor, Alicia Speed. I was so indecisive with what I wanted that I made so many changes along the way. In all these, I was touched by Alicia’s patience and helpfulness. She was very accommodating during the whole process. She treated me as a person and not as a business. She was knowledgeable and explained things in terms I could understand and she made sure that my wishes were met.
Brenda and Leigh from Reception were very helpful too.
I am grateful to Emmersons Solicitors for an excellent experience dealing with legal matters.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Anonymous

April 28, 2022

Report to admin

Collected on:

Supportive solicitor in a protracted sale.

The sale was drawn out due to errors on the buyer’s side and Emerson’s were quick to react with communications with the buyers solicitor.
I think that some of the initial process could have been made easier if I had been asked for all possible documentation at the beginning of the process instead of having to make several trips to the office to deal with this . That said, all the staff I encountered were very helpful.
I would be happy to recommend this firm and hopefully will use them again in the future.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Matter Type:

Residential Conveyancing

Anonymous

April 28, 2022

Report to admin

Collected on:

Overall good.

Was recommended Emmersons by a colleague who had a good experience. Overall found good value for money, quick to appoint at beginning of conveyancing, and ease of returning documents. Communication could have been slightly improved by having more updates, not waiting so long for replies to emails and although a direct line is given for your named solicitor there is never any answer. I only managed to speak to my solicitor on the phone at the day of completion.
Overall pleased and think the service was good.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Anonymous

April 20, 2022

Report to admin

Collected on:

Smooth and Professional Experience

Throughout the process Emily was quick to respond to any emails or phone calls and was clear and professional in all advice given.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Matter Type:

Residential Conveyancing

Anonymous

April 12, 2022

Report to admin

Collected on:

Conveyancing

Excellent service from Laura, trouble free and effcient

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Anonymous

April 07, 2022

Report to admin

Collected on:

Probate

Had a excellent experience with Emerson’s solicitors , a very professional firm which where very knowledgeable and provided me with a first class service, thanks for all your hard work 👍👍😎

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Anonymous

April 01, 2022

Report to admin

Collected on:

Residential conveyencing

Lee Gilder and Laura McLaughlin were in charge of our case. Laura took the lead and was responsive and diligent which was appreciated. She handled all correspondence and arranged for insurance policies when the other side requested them without any input from me which was extremely helpful. I have used this firm three times now for various matters and would continue to recommend them.

Was this review helpful?

Anonymous

Matter Type:

Investment purchases and Buy to Let

Anonymous

March 17, 2022

Report to admin

Collected on:

Great Service and Support

Emily really supported me through the whole process. She kept me informed at all stages.

Was this review helpful?

Emma

Matter Type:

Purchase and Sale

Emma

March 15, 2022

Report to admin

Collected on:

Would recommend

Danyal was informative from the beginning of what seemed like a very long process of selling and buying hour house (no fault of his) with sales and purchases both falling through at different points. He kept us up to date the whole time about what we needed to do and when. We would definitely use Emmersons again and recommend to others.

Was this review helpful?

Reviews collected from

David

David

March 29, 2022

Report to admin

Collected on:

David

We have worked with Emmersons Solicitors on a number of conveyancing jobs. At first they were very responsive as you would expect any professional firm to be.

After a while they stopped keeping us informed on the progress of our deals - our emails would be ignored in some cases for a whole week or longer. Phone calls not answered and no call backs. We have also experienced some unpleasant attitude when pushing for updates.

To summarise, they are capable of doing the work, however, if you want to stay informed on the progress of the deal, not be ignored by your solicitor and not to experience occasional rudeness, we would advise looking elsewhere.

Was this review helpful?

harry

harry

March 22, 2022

Report to admin

Collected on:

harry

What a fantastic service I recived from our Solicitor Jill Waddle. She was excellent. Could not recomend her highly enough for anyone looking to move house. a huge thank you for all of your efforts!

Was this review helpful?

Rasul

Rasul

March 21, 2022

Report to admin

Collected on:

Rasul

I personally give five stars to Mr Lee Gilder who worked really hard on my case .thanks to him.

Was this review helpful?

Hammad

Hammad

March 15, 2022

Report to admin

Collected on:

Hammad

Waste of time . They won't help normal people

Was this review helpful?

Matt

Matt

March 06, 2022

Report to admin

Collected on:

Matt

Their price was ever so slightly cheaper than their competitors, however after hooking us in with their sales call we decided to proceed with conveyancing through Emmersons.

HUGE MISTAKE! I called up once to speak to our solicitor, discovered that was she was a trainee who didn't even want to speak to us and if you even attempt to request anything they'll spout their T&Cs at you about their timescales.

Not flexible, lack of transparency and their customer service skills leave a lot to be desired. As for being Newcastle's "LGBT+ friendly" solicitors, hmm I certainly didn't experience this, it's all marketing BS!

Was this review helpful?

Emmersons Solicitors Ltd are accredited by

accreditation
accreditation
accreditation
accreditation

About this branch

Description

Established in 1998 in Sunderland, the firm was set up by Jacqueline Emmerson who previously worked for a North East 'City' standard law firm and has since built up an excellent reputation for offering a high quality of service both in the North East of England and Nationally throughout the UK. At Emmersons Solicitors, we know how important it is when it comes to choosing a solicitor that is right for you.

Practice areas

Divorce Newcastle and Sunderland Same Divorce Newcastle and Sunderland Conveyancing Newcastle and Sunderland Wills and Probate Newcastle and Sunderland Lasting Power of Attorney Newcastle and Sunderland Court of Protection Sunderland and Newcastle and Sunderland Will Writing Sunderland and Newcastle Commercial Leases Sunderland and Newcastle Criminal Defence Sunderland and Newcastle Prison Law Sunderland and Newcastle Motoring Law Sunderland and Newcastle Drink Driving Newcastle and Sunderland Proceeds of Crime Act Newcastle and Sunderland

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
Book an appointment