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How Emmersons Solicitors Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Emmersons Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Emmersons Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 8%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Emmersons Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Emmersons Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Emmersons Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Emmersons Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Emmersons Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    172
  • Very Good

    14
  • Average

    1
  • Poor

    0
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
BeeMyHome

BeeMyHome

August 20, 2022

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Appalling service and extremely rude staff

As an estate agent, I have worked with this company for years but following a mass exodus of the helpful staff I can honestly say they are now the worst solicitors I've ever dealt with. Never any call backs, literally no way to actually communicate with a solicitor, tasks taking months to complete rather than weeks and quite frankly extremely rude and unprofessional responses when you do finally hear from them. Avoid at all costs if you actually want to complete on your house sale/purchase.

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Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Matter Type:

Prison law

Anonymous

April 22, 2022

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Outstanding solicitors goes above and beyond

The people who work at the team of Emerson solicitors are absolutely outstanding from receptionist to the solicitors there and also Bushra she is and absolutely lovely lady who works close by solicitors feeds info and messages to them she is the best listener does not miss anything you say and helps above and beyond and also is so nicely spoken and keeps you updated with everything the service they give is absolutely outstanding and when you need solicitor it’s normally something important so you need to have it dealt with correctly and the team at emmersons just do that they great and I would like to say massive thanks they simply the best continue your hard work and your excellent people skills cause use really are the best

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Joseph

Matter Type:

Residential Conveyancing

Joseph

March 29, 2022

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Lee Gilder so unprofessional, waster

We have worked with Lee from Emmersons Solicitors on a number of conveyancing cases. At first they were very responsive as you would expect any professional firm to be.

After a while they stopped keeping us informed on the progress of our deals - our emails would be ignored in some cases for a whole week or longer. Phone calls not answered and no call backs. We have also experienced some unpleasant attitude when pushing for updates.

To summarise, they are capable of doing the work, however, if you want to stay informed on the progress of the deal, not be ignored by your solicitor and not to experience occasional rudeness, we would advise looking elsewhere. In the end even the director Michael Robinson was rude enough to let us know they no longer want to hear from us.

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Dermot

Matter Type:

Exceptional Hardship

Dermot

March 22, 2022

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Driving offence

Driving offence
Exceptional service from start to finish. Michael Robinson handled my case representing me at Magistrates Court. I found Michael's depth of understanding and communication style effective and reassuring. Overall, an excellent, cost-effective service, I would highly recommend Emmerson's.

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Anonymous

Anonymous

February 09, 2022

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Without a doubt we will be recommending Jill and Emmersons to friends and family.

Huge thank you to Jill Waddle who has been fantastic during our house purchase. What is normally defined as one of the most stressful times in your life has been effortless and easy thanks to Jill. She has responded to our queries profesionally and promptly and kept us in the loop at all times. We cant thank her enough. She is a credit to Emmersons. Thanks again.

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Darrin

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Matter Type:

Assault

Darrin

December 03, 2021

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Rebecca Highton

Im still in awe .... had little faith Id prove my innocence with my PTSD attacks but all calm explained and time taken my court I cant thank you enough or recommend you too other veterans and others in need of patience and understanding Namaste Darrin

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Stewart

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Matter Type:

Legal aid

Stewart

November 09, 2021

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Professionalism

An excellent professional firm that helped me through a difficult time. I would very highly recommend Emersons to anyone needing assistance. Thank you so much for all your help.

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Andrew

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Matter Type:

Drink driving

Andrew

October 21, 2021

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Great service - cannot recommend more highly

The Emmersons team were brilliant all round for me. They were very friendly, supportive and worked with the highest professionalism and efficiency. Great communication throughout - the team are genuinely great individuals that make a difference. Many thanks.

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Anonymous

Anonymous

September 06, 2021

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Thank you !

Your service and communication has proved overwhelming to us and we will most definate utilise your services in the near future.

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Anonymous

Verified review

This review has been left by a verified client who used Emmersons Solicitors Ltd.

Matter Type:

Wills

Anonymous

September 01, 2021

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Will

Smooth process, happy with the service recieved.

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Reviews collected from

G

G

February 14, 2022

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A client

Excellent service . Highly recommend Emmersons Solicitors

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Ryan

Ryan

February 01, 2022

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Ryan

Rebecca was absolutely fantastic.A credit to the company. Recommend to anybody.

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james

james

July 12, 2021

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james

Very pleased with the service i received from Emmersons Solicitors, a special thanks to Carlie Marriner for putting everything together at short notice and keeping me updated at all times, and Rebecca Highton for representing me at my hearing she was very professional putting my case forward with a good result. I would highly recommend Emmersons for all legal issues.

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Clare

Clare

March 05, 2021

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Clare

I would highly recommend the services of Emmersons Solicitors (Sunderland Branch). Our main point of contact was Carlie & she was absolutely brilliant, very professional & extremely supportive. Sincere thanks to all of the staff, especially Carlie & our Solicitor (Mrs Higham) for providing such an excellent service. My partner & I are very grateful.

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Peter

Peter

February 23, 2021

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Peter

Jasmine at Emmersons Solicitors was our conveyancer when we sold our house in 2020/21. She was highly professional and replied to all our inquiries with impressive speed. When our first buyer pulled out, Jasmine arranged for their replacement to buy the searches that had already been done; that sped up the sale by several weeks. We have been very happy with the service from Jasmine and Emmersons.

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Emmersons Solicitors Ltd are accredited by

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About this branch

Description

Established in 1998 in Sunderland, the firm was set up by Jacqueline Emmerson who previously worked for a North East 'City' standard law firm and has since built up an excellent reputation for offering a high quality of service both in the North East of England and Nationally throughout the UK. At Emmersons Solicitors, we know how important it is when it comes to choosing a solicitor that is right for you.

Practice areas

Divorce Newcastle and Sunderland Same Divorce Newcastle and Sunderland Conveyancing Newcastle and Sunderland Wills and Probate Newcastle and Sunderland Lasting Power of Attorney Newcastle and Sunderland Court of Protection Sunderland and Newcastle and Sunderland Will Writing Sunderland and Newcastle Commercial Leases Sunderland and Newcastle Criminal Defence Sunderland and Newcastle Prison Law Sunderland and Newcastle Motoring Law Sunderland and Newcastle Drink Driving Newcastle and Sunderland Proceeds of Crime Act Newcastle and Sunderland

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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