J K Jones
Conveyance of my home
Excellent service. I can’t praise or thank them enough for the work they did to help me buy my new home. A special thank you to Leanne Curtis she is a star
Russell & Co Solicitors
Holland House, Church Street, Malvern, Worcestershire, WR14 2AH
Accepting new clients
Holland House, Church Street, Malvern, Worcestershire, WR14 2AH
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 498255
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Russell & Co Solicitors Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
83% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
82% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
81% below
national average
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Trading names:
•
Russell & Co
Description
Our team is made up of friendly, diligent legal experts who have worked all over the UK. We will always take the time to understand your priorities and find the most effective ways to meet your needs, no matter how challenging. We know how much our clients value good communication, so are happy to speak face-to-face, over the phone, via email or through video conferencing.
Rankings by area of expertise
The rankings below show the areas of expertise that Russell & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Russell & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
15%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
15% above
national average
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
18% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
19% above
national average
Communication
5.0/5
Initial Impressions
5.0/5
Approachability
5.0/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
4.9/5
Trading names:
•
Russell & Co
Description
Our team is made up of friendly, diligent legal experts who have worked all over the UK. We will always take the time to understand your priorities and find the most effective ways to meet your needs, no matter how challenging. We know how much our clients value good communication, so are happy to speak face-to-face, over the phone, via email or through video conferencing.
Rankings by area of expertise
The rankings below show the areas of expertise that Russell & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 5
Commercial Property
1 / 3
Family Law
3 / 4
Wills, Trusts & Probate
4 / 6
Auction Law
1 / 2
Charities
1 / 2
Child Law
1 / 3
Clinical Negligence
1 / 1
Company & Commercial
1 / 3
Consumer
1 / 3
Customs Law
1 / 1
Debt and Tax Law
1 / 2
E-Commerce Law
1 / 1
Employment
2 / 3
Energy & Transport
1 / 1
Human rights
1 / 1
Land Law
1 / 2
Money & Tax
1 / 3
Pensions Law
1 / 1
Personal Injury
1 / 2
Regulations
1 / 3
Trade Law
1 / 1
Local
1 / 8
Housing & Property
896 / 4,772
Commercial Property
1338 / 3,667
Family Law
2128 / 4,224
Wills, Trusts & Probate
2052 / 3,763
Auction Law
167 / 285
Charities
377 / 767
Child Law
915 / 1,640
Clinical Negligence
774 / 1,247
Company & Commercial
1801 / 4,183
Consumer
1361 / 4,415
Customs Law
57 / 121
Debt and Tax Law
466 / 787
E-Commerce Law
47 / 73
Employment
2159 / 3,622
Energy & Transport
153 / 511
Human rights
387 / 962
Land Law
929 / 1,322
Money & Tax
608 / 1,951
Pensions Law
341 / 488
Personal Injury
1507 / 2,650
Regulations
533 / 2,409
Trade Law
108 / 166
National
1610 / 11,165
Contact & Locations - Russell & Co Solicitors
Holland House, Church Street, Malvern, Worcestershire, WR14 2AH
Reviews
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Clients say
What clients say about Russell & Co Solicitors
Clients praise Russell & Co., especially conveyancer Kerrie Fleet, for strong expertise in residential property/conveyancing, clear explanations of legal matters and proactive, efficient case handling. Valued soft skills include friendliness, kindness, approachability, clear communication, responsiveness and attention to detail, which reduced stress for first‑time buyers and sellers. No significant technical criticisms appear; a few comments imply high expectations but broadly satisfied — any minor frustrations are not stated explicitly, with clients emphasising reassurance and seamless, well‑managed processes throughout.
Thorough service
Clear communication
Kept informed
Explains legalities
Friendly manner
Professionalism shown
Timely updates
Efficient process
Supportive team
Stress-free experience
ReviewSolicitors Review List
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Reviews
5.0
/5
9 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Russell & Co Solicitors
Clients praise Russell & Co., especially conveyancer Kerrie Fleet, for strong expertise in residential property/conveyancing, clear explanations of legal matters and proactive, efficient case handling. Valued soft skills include friendliness, kindness, approachability, clear communication, responsiveness and attention to detail, which reduced stress for first‑time buyers and sellers. No significant technical criticisms appear; a few comments imply high expectations but broadly satisfied — any minor frustrations are not stated explicitly, with clients emphasising reassurance and seamless, well‑managed processes throughout.
Thorough service
Clear communication
Kept informed
Explains legalities
Friendly manner
Professionalism shown
Timely updates
Efficient process
Supportive team
Stress-free experience
ReviewSolicitors Review List
Tom H
A very professional, thorough and friendly service
We had to have new wills and powers of attorney made up. As we had some slight complexity, we researched the best firm to help us and chose Russell & Co. I'm very glad we did. Miesha Heyworth and the team at Bromsgrove were excellent. While very thorough, the experience was also informal and friendly. The quality of work was first rate. We also appreciated their patience and understanding throughout. They made the legal complexities of our situation very easy to understand, and no question was too small or simple for them to answer clearly. We appreciated both their pace at getting documents to us for review, but also how they left us time to do so without unnecessary chasing. Completely recommend them, and would use them again for other legal services, thanks.
anonymous
Housing & Property
Excellent service
Kerrie Fleet provided an excellent, thorough and helpful service when we purchased our first property. As first-time buyers, she effectively explained the legal intricacies involved, making us feel reassured, as well as keeping us updated throughout. We would highly recommend her services.
Sue Hancox
Housing & Property
Very professional service
I would like to say a big thank you to Kerrie Fleet and her team for the professional service offered to me during the sale of my property. Kerrie always kept me informed throughout the process, explaining any legal language in plain terms and made sure I was updated all the way through. Her kindness and friendly manner made communication very easy and the process seamless. I would recommend to all my friends and family that they use Kerrie and her team for any conveyancing needs going forward...a great experience.
Joy
Joy and Trevor Poyser
We have just completed the purchase of an apartment in Newbury with a sale in Bromsgrove by the and Kerrie Fleet did all of our conveyancing. Through the whole process Kerrie has been professional, courteous and totally supportive. She made sure we thoroughly understood the process and took the time to explain everything to us. Her efficiency and determination made the process appear straightforward. Thank you Kerrie for everything that you did for us.
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