Anonymous
This review was submitted by a verified client of Battens Solicitors Limited.
House purchase
I found it very frustrating that a professional person’s day off is a Wednesday, I get a Friday but not a Wednesday! The I sold my house I used the solicitors that the buyer I bought from used as they were much more available and hands on.
Solicitors tagged in
this review
A representative from Battens Solicitors Limited responded to this review
We are very pleased that you were satisfied with the outcome of your matter and that you rated your adviser with 5/5 for legal knowledge. We are sorry that you found it frustrating that your adviser does not work on Wednesdays, however in the context of residential conveyancing, Fridays are prioritised as working days as the day on which the vast majority of transactions complete. As a firm, we pride ourselves on flexible working arrangements for our staff, whilst ensuring excellent service for clients through support from the residential team as a whole. We are glad that we achieved a successful completion for you and would of course be happy to assist again in the future. Kind regards, Battens Solicitors