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KJ Smith Solicitors
Ellie Mason

KJ Smith Solicitors

Ellie Mason

Chartered Legal Executive

5.0

Accepting new clients via ReviewSolicitors

Ellie Mason is a Chartered Legal Executive based in our Basingstoke office. Ellie joined KJ Smith Solicitors in 2025 and works closely with clients on a wide range of family law matters. She understands that family law issues can often be emotionally challenging and is committed to providing clear, practical advice in a supportive and approachable manner. Known for her empathetic nature and attention to detail, Ellie takes the time to understand each client's individual circumstances, helping them navigate complex situations with confidence. She prides herself on building strong relationships with clients, ensuring they feel listened to, informed and supported throughout their matter. Ellie is dedicated to delivering a high standard of client care and works diligently to achieve the best possible outcomes for those she represents. Her calm and professional approach helps clients feel reassured during what can often be a difficult period in their lives. Based at our Basingstoke office, Ellie supports clients across a broad range of family law matters and is passionate about guiding them through every stage of their legal journey.

KJ Smith Solicitors

Regulated by: The Solicitors Regulation Authority
Regulator ID: 60000930
Based in Basingstoke, Hampshire
Licensed for 1 years

Accepting new clients via ReviewSolicitors

KJ Smith Solicitors

Regulated by: The Solicitors Regulation Authority
Regulator ID: 60000930
Based in Basingstoke, Hampshire
Licensed for 1 years

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Ellie Mason

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5.0

Excellent

1 Reviews

Value for
Money

Value for money

Kjs Solicitors Limited

100%

National Average

83%

About this score

This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.

Success
Rate

Satisfied with outcome

Kjs Solicitors Limited

100%

National Average

82%

About this score

This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like. When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.

Would
Recommend

Would recommend to friends and family

Kjs Solicitors Limited

100%

National Average

81%

About this score

This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.

Communication 5.0/5

Initial Impressions 5.0/5

Approachability 5.0/5

Documentation Accuracy 5.0/5

Legal Knowledge 5.0/5

Value for money 5.0/5

Expertise

Family Law

See all 1 practice areas

Areas of law Ellie Mason practices

personal

Family Law

Family law

Experience

KJ Smith Solicitor

Chartered Legal Executive

July 2025 - Present 1 year and 1 month

Experience

KJ Smith Solicitor

Chartered Legal Executive

July 2025 - Present 1 year and 1 month

Contact

0330 043 3460

ellie.mason@kjsmith.co.uk

https://www.kjsmith.co.uk

Opening hours

Monday	09:00–17:30
Tuesday	09:00–17:30
Wednesday	09:00–17:30
Thursday	09:00–17:30
Friday	09:00–17:30
Saturday	10:00–15:00
Sunday	(Closed)

Grosvenor house, Basing View, Basingstoke, Hampshire, RG21 4HG

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KJ Smith Solicitors

4.8 | 897 Reviews

This law firm has 15 branches

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Head office

5-7 Headley Road, Woodley, Reading, RG5 4JB

3 Solicitors

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Office 18, Marlow Place, Station Road, Marlow, SL7 1NB

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Wellington House, East Road, Cambridge, Cambridgeshire, CB1 1BH

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Pilgrims Lodge, 1a Holywell Hill, St. Albans, AL1 1ER

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Director General's House, 15 Rockstone Place, Southampton, SO15 2EP

5 Solicitors

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5 College Street, Unit a4 & a6 Ground Floor, Cedar Court, Petersfield, GU31 4AE

2 Solicitors

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Arena Offices, Victoria House, County Gates Gyratory, Westbourne, Bournemouth, Dorset, BH12 1AZ

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Square Works, 17-19 Berkeley Square, Clifton, Bristol, BS81HB

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Parallel House, 32 London Road, Guildford, Surrey, GU1 2AB

7 Solicitors

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The Quad Summertown, Lambourne House, 311-321 Banbury Road, Oxford, OX2 7JH

2 Solicitors

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Index House, St Georges Lane, Ascot, Berkshire, SL5 7ET

4 Solicitors

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Chiltern House, Business Centre, 45 Station Rd, Henley-on-Thames, RG9 1AT

1 Solicitors

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Stable House, Staple Gardens, Winchester, SO23 8SR

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St Luke's House, Oxford St, Newbury, RG14 1JQ

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Grosvenor house, Basing View, Basingstoke, Hampshire, RG21 4HG

4 Solicitors

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5.0 /5

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Emma M

22 Apr 2026

Family Law

Emma

I visited the Basingstoke family law office and met with Ellie Mason. I was very nervous, and dealing with sensitive family matters, which were hard to talk about. Ellie was so kind, really took the time to understand the context and asked emotionally intelligent, insightful questions, that helped us to quickly establish the best course of action. I couldn’t recommend her enough, and thank her for the empathy, support and thoughtfulness she displayed.

Solicitors tagged in
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Ellie Mason

A representative from Kjs Solicitors Limited responded to this review

01/05/2026

Dear Emma, Thank you for taking the time to share your feedback. We are so pleased to hear about your positive experience with Ellie during what we understand was a very sensitive and difficult time. Your kind words regarding her empathy, support, and thoughtful approach will mean a great deal to her and the team. Kind regards, K J Smith Solicitors

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