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How K J Smith Solicitors Compares

Value for money

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Limited data.

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of K J Smith Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using K J Smith Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used K J Smith Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how K J Smith Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used K J Smith Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how K J Smith Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that K J Smith Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    323
  • Very Good

    7
  • Average

    1
  • Poor

    0
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Cathy

Matter Type:

Divorce

Cathy

February 05, 2022

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Very professional.

I felt reassured and all my questions were answered in a professional and friendly manner. I felt listened to and Aaron Bailey was very knowledgeable. He communicated clearly. my fears were allayed and l left feeling at peace and empowered. Thanks so much! Will highly recommend them. Fantastic service

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Keith

Keith

March 21, 2024

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No thanks, stay away

Poor service, charged for items outside my control,

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Paul

Paul

March 05, 2024

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Keep clear

Stay well clear of this company. The service is appalling. They think they are above the law. You’ve been warned stay clear of this company.

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Stu

Matter Type:

Child Access

Stu

February 12, 2024

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Excellent service

I recently worked with an outstanding team of solicitors in Robyn and Lydia, who truly exemplified excellence in their field. From the moment I engaged in their services, I was met with nothing but unwavering support and attention to detail.

Their unparalleled level of attentiveness and ability to thoroughly understand my situation through listening attentively to my concerns and objectives, was second to none. They had the ability to empathize with me and not show pity, and by communicating effectively they instilled a huge sense of trust and confidence in their capabilities.

Throughout the entire process, I felt supported. They were proactive in providing updates and guidance, ensuring that I remained informed and empowered to make informed decisions, all the while being careful not to instill any false hope. Their dedication to my case was evident in their willingness to leave no stone unturned in the pursuit of the best possible outcome for me.

Their expertise and professionalism were truly commendable and their commitment to excellence, unwavering support, and attentive approach set them apart. If you're in need of legal representation, look no further than Robyn and Lydia.

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Dan

Matter Type:

Child Arrangements Following Divorce

Dan

February 07, 2024

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Great service

Aaron O’Malley Was a great help.
Very professional and easy to understand with no judgement

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L

L

January 17, 2024

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Harpreet, Faizah and Stephanie - thank you just isn't enough!

I'd like to add a glowing review for Harpreet Sihra, Faizah Chaudhri and Stephanie Glover from K J Smith Solicitors.

Without going into too much detail about my divorce, I will say that it has been split into 2 parts - the childrens matters and the finances.

As soon as Harpreet, Faizah and Stephanie took over my case, everything started to feel like it was moving forward quickly, and I can honestly say that they have truly been my pillars of strength when at times I have been at my very lowest. Their kindness and empathy is outstanding.

The childrens matters saw me attending 3 court proceedings and I was supported and looked after throughout. Faizah was absolutely incredible at preparing me beforehand. She has vast amounts of knowledge and is so caring with her approach. She spent time with me looking through every single detail of my case and she really calmed and reassured me when I felt like things had got too much.

I was frightened of going to court, but Stephanie met me on the day so I wasn't walking in alone. She stayed by my side and kept me informed of exactly what was happening at all times. In fact, I feel really lucky because Stephanie has followed both sides of my divorce, and has been there to offer invaluable help, support and advice throughout.

The finances side of my divorce is being looked after by Harpreet. She truly is a complete powerhouse and is working so hard to try and help me reach a settlement and finalise my divorce. Her knowledge is phenomenal and she continues to stand strong in order to help me walk away with the best outcome possible. The help, kindness and support Harpreet is giving me is amazing.

I can highly recommend the team at K J Smith Solicitors to anyone who needs them.

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Laura

Laura

November 28, 2023

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Family law

Amazing service very professional understand all he had to say very well will be using Dan again if I need to

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amanda

Matter Type:

Child Custody

amanda

November 21, 2023

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Family law

My experience with Kjsmith solicitors has been incredible. They are very thorough straight to the point professional and supported me every step of the way mentally and emotionally and succeeded in what was best for my family law case and had a very successful outcome. Eva Artemis was amazing!

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Mo

Matter Type:

Divorce

Mo

November 08, 2023

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supreme service

Just wanted to thank KJ Smith for being superb practice. What attracted me to this legal firm and especially Mrs Laura Gusatu was, that she took my request seriously and replied to me in 12 hours due to the nature of my case. Bear in mind, that she spent hours explaining to me in detail and advising me how to proceed with no charges it was all free. Mrs Laura gave me legal advice related to my query. Not the least, she was empathetic, showing her respect and consideration for me as a human being which makes such a difference to know someone is genuine and unbelievably supportive.
Mrs Laura Gusatu answered all my questions promptly and fully either by email or on the phone, she was extremely knowledgeable and helpful, with a very kind and understanding nature that helped no end through what was a stressful time. I would highly recommend the company KJ Smith and Laura Gusatu in particular, she made everything easier in a very human way.

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Lisa

Matter Type:

Matrimonial finance

Lisa

November 02, 2023

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Outstanding Service

Kulbir and her team from the Ascot Branch have provided outstanding exceptional service from the first time I engaged with them. Kulbir is very clear, calm, understands the Client’s requirements from the outset, asks the right questions and provides the right guidance. I am very impressed with Kulbir’s responsive and always available to talk at short notice. Kulbir and her team are very polite and professional and it has been a real pleasure to work with them! Thank you so much and wish you Kulbir and the team continued success!

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Reviews collected from

Mo

Mo

March 23, 2024

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A client

I'm disappointed with KJ Smith. I worked with one solicitor on preparing one document for my divorce that I filed myself. I was given a price for this which I agreed to. After their job was complete I was told the solicitor had left the firm and and was given an invoice for a higher amount. I felt really misled, and for the price they are now chasing me to pay, I could have had any number of firms file the whole petition for me, not just prepare one document! Dishonest business practice...

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Lea

Lea

March 20, 2024

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Lea

Excellent and very professional service.
During the initial consultation meeting, Robyn Bowyer was very clear in explaining the whole process and made it understandable. She was very honest and helpful therefore I have decided to instruct Robyn as my solicitor. Her communication has been amazing. Her advice has been clear and concise allowing me to make informed decisions. Robyn and paralegal Lydia Anson are always very quick to respond to my emails and calls. I am so grateful for their support, guidance and advice going through this process. They are both so professional. I highly recommend Robyn. She is excellent.

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Ben

Ben

March 20, 2024

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Ben

Beth Pettifer has been an amazing source of advice. I’ve recently needed her counsel on a very personal matter, and Beth was brilliant throughout. Beth’s calm and reassuring approach, coupled with her excellent knowledge of family law, makes her an absolutely brilliant solicitor to work with.

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William

William

March 19, 2024

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William

As a financial adviser who collaborates closely with Robyn Bowyer and Lydia Anson at K J Smith Solicitors in Southampton, I am delighted to share my glowing recommendation for their exceptional work.

Robyn Bowyer is not only a talented family lawyer but also a compassionate advocate for her clients. Her friendly, robust, and approachable style has earned her praise from those she serves. Robyn’s commitment to providing unwavering support during the challenging process of divorce sets her apart, and she navigates complex legal matters with an excellent no-nonsense approach, ensuring her clients receive the best possible representation.

Lydia Anson is equally remarkable. Her dedication to making a difference in people’s lives during difficult times shines through. Lydia’s attentive and empathetic approach ensures that clients feel heard and supported throughout their legal journey.

Together, Robyn and Lydia form an outstanding team. Their collaboration ensures that clients receive not only legal expertise but also the emotional support they need during divorce proceedings. I wholeheartedly recommend anyone going through a divorce to seek out Robyn Bowyer and her team at K J Smith Solicitors. Their professionalism, dedication, and client-focused approach make them the ideal choice for navigating the complexities of family law. You can trust that you are in capable hands with Robyn and Lydia by your side.

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Karl

Karl

March 18, 2024

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Karl

On a last minute whim after being let down by my previous family law offices I rang KJ Smith Southampton.

From initial meeting to completion I was put at ease. Exceptional communication and understanding. No nonsense approach and everything explained left me with a true understanding of what was actually happening, the issues we faced and how to get to the outcome I desired.

Any questions I had were answered and all documentation completed in a very reasonable time frame.

Barrister sourced was of exceptional quality and knowledge in relevant area.

From dealing with family law firms previously I can not fault KJ Smith. Dan and team put in all the work you could possibly expect to get the outcome that was due.

Thanks you to Dan Norris and team. Have highly recommended you.

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K J Smith Solicitors are accredited by

accreditation

About this branch

Description

Although we can't take away the stress of divorce, family breakdown or bereavement we can help to ease it. Through understanding and prompt action, our family solicitors aim to provide practical solutions to help you resolve any family matters as quickly and as amicably as possible. Our dedicated and caring team of family law solicitors always aim to deliver an efficient and professional service with continued support and advice throughout. We have dealt with a vast number of cases from the simple to the highly complex including international family law and high net worth divorce cases. Speak to our team today for immediate professional advice. We are highly regarded for our expertise in family law and are a recommended and ranked firm in the Legal 500, the leading guide to law firms in the UK.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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