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Digby Brown LLP

4.7 | 72 Reviews 72 Reviews | Personal Injury
3,847 Total Company Reviews info icon Personal Injury | info icon 3,847 Total Company Reviews Personal Injury | info icon 3,847 Total Company Reviews

220 Union Street, Aberdeen, Aberdeenshire, AB10 1TL

Accepting new clients

220 Union Street, Aberdeen, Aberdeenshire, AB10 1TL

Regulated by:

The Law Society of Scotland

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Digby Brown LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Digby Brown LLP are accredited by

Personal Injury accreditation awarded to Digby Brown LLP
Clinical Negligence accreditation awarded to Digby Brown LLP
The Law Society accreditation awarded to Digby Brown LLP

Description

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500.

Rankings by area of expertise

The rankings below show the areas of expertise that Digby Brown LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Digby Brown LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Digby Brown LLP are accredited by

Personal Injury accreditation awarded to Digby Brown LLP
Clinical Negligence accreditation awarded to Digby Brown LLP
The Law Society accreditation awarded to Digby Brown LLP

Description

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500.

Rankings by area of expertise

The rankings below show the areas of expertise that Digby Brown LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Digby Brown LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

220 Union Street, Aberdeen, Aberdeenshire, AB10 1TL

Reviews

4.7 /5 72 Reviews
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Rating

Review Source

Clients say

What clients say about Digby Brown LLP

Clients praise the firm for strong personal injury and medical/dental negligence expertise, effective case investigation and expert instruction, and successful compensation outcomes. Reviews highlight professionalism, clear explanations and consistent updates, with staff described as empathetic, supportive and reassuring. Clients value reliability, thorough documentation, practical guidance and a client-focused, first-class service throughout the claims process.

kept me informed
very professional
first class
highly recommend
helpful staff
excellent service
very supportive
great communication
easy process
went above

ReviewSolicitors Review List

Profile image of Nicola

Nicola

Personal Injury

Innes Laing went the extra mile for me

Totally appreciate the extra effort Innes went to in retrieving me allowable reports on my mother's death. With also having legal knowledge of whom I may ask next, for more information! That titled next of kin are meant to communicate to siblings..... The information I received means more than the financial compensation in my mind! Crossing the t's and dotting the i's. All the little things covered. As my mum did. Thank you for helping me fully finish this sad chapter before I move on to the next.

1
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Other Reviews

Profile image of Serena B.

Serena B.

Serena

Given the positive reviews, when it came to seeking justice for my medical negligence case, I decided to turn to this team. Unfortunately, they stopped replying to my emails, which caused me additional stress during an already difficult time. Perhaps the person handling my case no longer works there, but clients should not have to chase professionals for updates. From such a well-known and reputable firm, I honestly expected better communication and professionalism.

Hi Serena, Thanks for reaching out. We are very sorry to hear you are unhappy with your experience with Digby Brown. As a firm we pride ourselves on our client care but we appreciate this has fallen short in your case and we sincerely apologise for this. We have passed your feedback onto the team dealing with your medical negligence enquiry to ensure this does not happen again. If you would like to discuss this further, please email help@digbybrown.co.uk

0
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Profile image of Bullet Man

Bullet Man

Bullet

They are supposed to be a no win no fee company but just hours after they finalised my details they told me I'd have to pay £2500 for an independent expert to prove causation. I don't have £2500 and have no idea what I'm going to do next but whatever it is it won't involve Digby Brown.

Thanks for reaching out. Without your name, or any other details, we cannot locate your file and look into this matter for you. Could you email help@digbybrown.co.uk with further information please?

0
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Profile image of Samia Majid

Samia Majid

Samia

I had experience with drigby brown the guy call Hussain it was straight forward he helped me through all the way till I got my injury claim payment

Hi Samia, Thank you for taking the time to leave a 5-star review, we really appreciate it! It is great to hear that your solicitor was straightforward and helped you throughout the whole process of your injury claim. We are delighted that you had a positive experience with the firm. Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

0
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Profile image of Joshua Lucy

Joshua Lucy

Joshua

I had been attending my dentist with recurring pain in my lower jaw over a period of several months and had been treated with successive courses of antibiotics without the underlying cause being identified. When I was eventually referred to a specialist, imaging confirmed a cyst that had been developing for a significant period and that required surgical removal. The size to which the cyst had grown by the time of diagnosis indicated it had been present and developing throughout the entire period of antibiotic treatment without the cause being properly investigated. They gathered all records, instructed an expert, and helped me pursue the dental negligence claim.

Hi Joshua, Thank you for taking the time to leave a review, we really appreciate it! It is great to hear that the team were able to investigate your claim and help you with your dental negligence claim. We are delighted that you had a positive experience with the firm. Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

0
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Profile image of edward cassidy

edward cassidy

edward

Gareth, from Digby Brown in Ayr, was a tremendous help and adviser from start to finish in all aspects of my claim for compensation after an accident at work. Would recommend anyone to use them. Thanks again

Hi Edward, Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it! It is great to hear that Gareth was a tremendous help and adviser throughout your claim. We are delighted that you had a positive experience with the firm. Thank you for choosing Digby Brown for legal help after your accident at work. We will pass along your kind feedback to Gareth, and we wish you all the best in the future.

0
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Reviews

4.8 /5 3847 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Digby Brown LLP

Clients praise the firm for strong personal injury and medical/dental negligence expertise, effective case investigation and expert instruction, and successful compensation outcomes. Reviews highlight professionalism, clear explanations and consistent updates, with staff described as empathetic, supportive and reassuring. Clients value reliability, thorough documentation, practical guidance and a client-focused, first-class service throughout the claims process.

kept me informed
very professional
first class
highly recommend
helpful staff
excellent service
very supportive
great communication
easy process
went above

ReviewSolicitors Review List

Profile image of John

John

1st class service

Digby Brown Solicitors Glasgow branch,I would like to thank Alison and Megan for all their hard work on my recent case,professional from start to finish,kept me updated at every level,nothing was any trouble for them,I would highly recommend Digby Brown to anyone who is looking for a 1st class service ,

A representative from Digby Brown LLP responded to this review

Hi John, Thank you very much for taking the time to leave a review - and for the kind recommendation - we really appreciate it. We're delighted to hear that Alison and Megan from our Glasgow office delivered a 1st class service - they were professional throughout and kept you updated at every level. Thank you for choosing Digby Brown for legal help. We will pass on your kind words and thanks to Alison and Megan and wish you well.

0
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Profile image of anonymous

anonymous

I would not recommend Digby Brown LLP…

I would not recommend Digby Brown LLP (Edinburgh), based on my experience. I found the firm lacking in transparency and difficult to deal with throughout my case. I dealt with a staff member called Colin, who asked me to transfer £100 for searches relating to the person I was taking legal action against. I transferred the money, but I was never given a clear explanation of what searches were carried out or what the £100 was actually used for. I also had concerns about how important information was handled. On one occasion, I needed to respond to a third party within a set time, but the relevant information was not passed to me until very late, leaving me almost no time to respond properly. Another issue arose when a journalist contacted me about my case, which had attracted some attention in Scotland at the time. Instead of focusing on progressing my case, I felt there was an attempt to take control of that contact with the journalist. My impression was that the interest was more about using the situation as an opportunity for publicity and attracting potential clients than about acting in my best interests. When I ended the working relationship, I did not receive my case notes, which added to my concerns about how the matter had been handled overall. Based on my experience, I found the firm underhand and unhelpful, and I would strongly advise others to think carefully before engaging them.

A representative from Digby Brown LLP responded to this review

Hello. We are concerned by the details you have shared in your review. This does not reflect the level of service we strive to deliver. We would like to investigate this matter further. However, based on the limited information available in your review, we have unfortunately been unable to locate a case that matches the details provided. Without additional information, we are unable to look into the circumstances on your behalf. We would ask you to kindly contact help@digbybrown.co.uk providing your full name and case reference code so we can fully investigate the issues you have raised. Thank you.

1
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Profile image of james

james

My case

Hi there I recently had a very good result on my case ,I would really like to mention my solicitor whom represented me ,with very high standards off communication and representation,I would like to thank Sarah Kelly from Digby brown Glasgow office for everything she did for me ,if you do happen to require a solicitor then I can't recommend Sarah enough , absolutely amazing from start to finish also Colin moffat who was very much involved before Sarah took on my case , thank you so so much for everything and especially the very positive outcome,without Sarah I'd be still in a very horrible negative situation,very much appreciated thank you guys ,you are the very best 👍👍

A representative from Digby Brown LLP responded to this review

Hi James, Thank you for taking the time to leave such a lovely review – and for the kind recommendation. It is great to hear the service from Colin Moffat and Sara Kelly was amazing from start to finish and they secured a very good result on your case. Thank you for turning to Digby Brown for legal help. We will pass along your kind words and thanks to Colin and Sara and wish you all the best.

0
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Profile image of Nicola

Nicola

Personal Injury

Innes Laing went the extra mile for me

Totally appreciate the extra effort Innes went to in retrieving me allowable reports on my mother's death. With also having legal knowledge of whom I may ask next, for more information! That titled next of kin are meant to communicate to siblings..... The information I received means more than the financial compensation in my mind! Crossing the t's and dotting the i's. All the little things covered. As my mum did. Thank you for helping me fully finish this sad chapter before I move on to the next.

1
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Serena B.

Serena B.

Serena

Given the positive reviews, when it came to seeking justice for my medical negligence case, I decided to turn to this team. Unfortunately, they stopped replying to my emails, which caused me additional stress during an already difficult time. Perhaps the person handling my case no longer works there, but clients should not have to chase professionals for updates. From such a well-known and reputable firm, I honestly expected better communication and professionalism.

Hi Serena, Thanks for reaching out. We are very sorry to hear you are unhappy with your experience with Digby Brown. As a firm we pride ourselves on our client care but we appreciate this has fallen short in your case and we sincerely apologise for this. We have passed your feedback onto the team dealing with your medical negligence enquiry to ensure this does not happen again. If you would like to discuss this further, please email help@digbybrown.co.uk

0
Collected on: Google collection source logo
Profile image of Bullet Man

Bullet Man

Bullet

They are supposed to be a no win no fee company but just hours after they finalised my details they told me I'd have to pay £2500 for an independent expert to prove causation. I don't have £2500 and have no idea what I'm going to do next but whatever it is it won't involve Digby Brown.

Thanks for reaching out. Without your name, or any other details, we cannot locate your file and look into this matter for you. Could you email help@digbybrown.co.uk with further information please?

0
Collected on: Google collection source logo
Profile image of Liz Falconer

Liz Falconer

Liz

I found Kimberly from the Aberdeen branch was very good with my claim from beginning to end ,keeping me informed at every stage . Hopefully I never have any reason to need digby brown again but I wouldn't hesitate if need be , and always tell people about my experience

Hi Liz, Thank you for taking the time to leave a review, we really appreciate it! It is fantastic to hear that Kimberly was very good with your claim from beginning to end and that she kept you informed throughout. We are delighted that you had a positive experience with the firm. Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Kimberly, and we wish you all the best in the future!

0
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Profile image of Zhuljeta Kilin

Zhuljeta Kilin

Zhuljeta

I am very satisfied with their work. They have been very professional. Would recommend without a doubt.

Hi Zhuljeta, Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it! It is fantastic to hear that you are satisfied with your solicitors work, and that they were very professional on your case. We are delighted that you had a positive experience with the firm. Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

0
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Profile image of Samia Majid

Samia Majid

Samia

I had experience with drigby brown the guy call Hussain it was straight forward he helped me through all the way till I got my injury claim payment

Hi Samia, Thank you for taking the time to leave a 5-star review, we really appreciate it! It is great to hear that your solicitor was straightforward and helped you throughout the whole process of your injury claim. We are delighted that you had a positive experience with the firm. Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

0
Collected on: Google collection source logo

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