⭐️⭐️⭐️⭐️ Excellent Experience with Heald Solicitors – New Build Purchase 🏡
I recently used Heald Solicitors for the purchase of a new build property and had a genuinely positive experience from start to finish. As a first-time buyer, I had many questions throughout the process, and the team was incredibly patient, approachable, and thorough in answering them all 🙌.
A heartfelt thank you to Kirsty, my solicitor, and her assistant Elaine, who both handled my case with professionalism and genuine care 💼. They were always easy to reach and took the time to explain everything clearly and calmly. I’d also like to thank Alex, who stepped in seamlessly to manage the exchange of contracts while Kirsty was away — everything went smoothly, which speaks volumes about the team's coordination and reliability 🔄. It’s clear that Heald Solicitors are not only responsible and well-organised, but also truly committed to their clients’ best interests ✅.
The reason I’m giving 4.5 stars (rounded to 4 due to platform limitations) instead of a full 5 is down to two minor points: the service was slightly more expensive than some other solicitors 💷, and I felt that communication could have been a bit more proactive, particularly with regular updates on progress without me needing to follow up 📬.
That said, I honestly wish I could give 5 stars ⭐️ — the service was excellent, and the dedication of the team really stood out. With a little improvement in those areas, they’d absolutely deserve a perfect rating.
Overall, I’m very happy with how everything was handled and would confidently recommend Heald Solicitors to anyone purchasing a property 🏠👏.
