This review is for a different branch.
On having an offer accepted on my first home, I contacted Meikles and other Solicitors for a quote. They seemed to be the most reasonably priced so I agreed to allow them to act on my behalf...how I wish I hadn't!
The amount of mistakes that were made were shameful. A letter I received stated I was borrowing £10 more than I was and that I was paying £500 less than I actually was for my home. The Land Transaction Return I was sent to sign was filled with mistakes, the most concerning being that they had registered me already living in the property I was in the process of buying.
The firm refused to contact the Bank when I had a querying, stating that they had always had problems with Barclays and were unwilling to ring them. I had then had to spend time chasing up queries on both parts.
I was never given any regular updates on my case and I was always having to chase for answers. I also found the tone of some of the staff to be quite rude and I was sometimes made to feel . I explained on several occasions that I was a first time buyer and would possibly have questions which others wouldn't.
On several occasions I was referred to as Mrs, despite me never being married and never showing them any evidence of this. And then the last letter I received had a completely new spelling of my name!
As a Solicitors firm, I was shocked at the amount of mistakes that were made and their lack of customer service. I would not recommend this firm to anyone in the same situation as me.